4 Wheel Parts Performance Center - Coppell

Category:	Truck Accessories Store
Address:	800 W Sandy Lake Rd, Coppell, TX 75019, USA
Phone:	+1 972-538-8630
Site:	4wheelparts.com
Rating:	3.9
Working:	9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–5PM Closed

Location

Photos 100

Reviews 13

Steve

Purchased $3k in wheels, tires and shocks. Sales person inspected my vehicle and made recommendations. Was NOT good advice! The tires rubbed over bumps big time. Went back next day to have old tires put back on and they wanted to charge me $40!! I WAS STILL KEEPING THE NEW WHEELS AND TIRES I had just purchased! Just wanted to wait until I got a lift kit. Left with new wheels still on Jeep, went online to another retailer and bought my lift kit. Found out later that these guys are on commission so REAL/GOOD advice is out the window. All you get is "Sure!" "Absolutely!" When youre buying. If you have a problem with what you bought, its going to cost you. Your local shop will price match so talk with them about your ideas. Its a shame because the guy seemed honest and legit. When I asked him later why he didnt just tell me not to put the wheels on, he said "you wanted them." Friend, I assure I went there looking for honest advice on whether or not this size wheel would cause me problems. Had he told me not to put the wheels on, I would have bought them anyway; its what I wanted! Update: Both shocks broke at the upper eyehole mount after two weeks of running. NO off-road use. They have a 1yr warranty from the manufacturer but 4 wheel parts offered to warranty one but not the other?? Said I installed them wrong yet they never even looked at my jeep?? Sales person even said "I have never seen that happen before". So, I Called the manufacturer who also found it strange that they would warranty one but not the other when they both had the same problem. The manufacturer is taking care of me. Just another example of the great customer service you can expect at 4 Wheel Parts in Coppell. (Sarcasm!) Further Update: Fox got back and said I just needed a new bar pin and gave me the part number. I was told by 4WP that it could NOT be replaced. Said it was done at the factory. I mean EPIC fail here! Hopefully Polaris will turn this company around but the hole has been dug pretty deep around here...

Steven Hanlon

Best pricing out of all the places Ive shopped around the area, bought my wheels/tires here and even discount tire couldnt beat the price. Had to wait a little while to get them but they are a custom wheel set and a great price so I have no problem with the wait. I came back later on to have my factory tpms sensors swapped into my custom wheels because once again they quoted the lowest price out of everyone in a 20 mile radius. Their techs have a lot more "give a damn" about your vehicle than the average shop or dealership, I have a brand new truck (& OCD) and I have not once noticed damage to my truck/or wheels during service. They do get busy in the sales area but waiting a couple extra minutes is worth a better price to me. I stopped in last week to get a price on some different springs for my front coilovers and their price was even lower than Summits price. Thank you 4wheel Parts in Coppell Ive always had a good experience!!

Bret Cornelius

So can you say death wobble! After to many dollars trying to DYI and after a major failure with a bracket, I finally called 4 wheel Drive parts Coppell even after calling the 800 number at 4 wheel parts and the Jeep dealer with no help! I talked with Kerby Koch at 4 wheel Coppell he said, get it to me and we can help you. After a 50+ mile trip two flat tires on the trailer while hauling it and almost a full Saturday getting it to him. Kerby called me on Tuesday morning and said your Jeep is ready to go. What!! Super service.... Kerby did exactly what he said he would and more. To say my Jeep is fixed is a understatement! If you love your 4x4 this is with out a doubt your place... Big Thank You! To Kerby and 4 Wheel Parts!

Lisa Uranga

Customer service is definitely not their strength. Upon their recommendations of which step bars would work for our 2017 Jeep, we went home to install them and they didnt fit correctly on our vehicle. One of the sales guys was actually aware of dealerships having issues installing them on our same model/year. They had no intention of helping us make these work and so we we asked for a refund. They did so without an ounce of hesitation and at the same time not once did they try to keep our business, help us find a solution, apologize, point us in the right direction, or do any of the other obvious things a business with good customer service would do in response to the situation.

Zachary Conti

Called several places in DFW looking for a specific rim same day and when I called these guys they had them in stock and put them on same day. I am not the type of consumer that likes to wait so they won my business by having the rims I wanted in stock and the installation done same day. Every other place I called had to order the rims and it was going to be 3 to 4 days. Also the staff are friendly and when you tell them what type of look you are going for on your truck they listen and make good suggestions. Great experience overall.

Aaron Schubert

I bought a 2010 dodge 1500 that already had a 6 lift but who ever installed it didnt do it right so I went to these guys and everyone else said theres nothing i can do to fix it except go back to stock then put a new lift ($4500) worth of work... they had the parts to fix it and told me everything I need to know. I spend a lot on money on my trucks they have earnd my business 100% !!

Shawn Reeves

Drove up a hour and a half to have some work done on a company truck that was scheduled 2 weeks in advance, to have them tell me they dont have time and didnt schedule me. First company truck, the passenger ride rite airbag was not secured properly so the top of it came unbolted. Will never be back.

Jeff Wilson

They took care of a little issue I had with a mismatched part, so I appreciate that. This place is busy, though. Be prepared to wait. It took well over an hour to make an exchange although the interaction began relatively quickly after I arrived. I even called ahead to verify the part was in stock.

William Howard

The guys here are great. Stephen and Kirby are the ones I use, but everyone is always helpful. They get work done quickly and it is always awesome when they have outdoor or big sales events. Definitely recommend. A good group of people here.

Exploring The World

Absolutely Customer Service. Paid for parts and express shipping. They never transferred parts so I have to delay my trip a few days because of there mistake. Salesman didnt seem to care.

John A

Their price match policy is deceptive. I tried to buy an exhaust system for my truck but they would not match the price from the exhaust manufacturers online store or Amazon.

David Ball

Great truck and off road shop that carries a wide range of aftermarket parts. They have a nice shop that performs installation of almost everything that they sell.

Alfonso Noriega

Glad I came to this place to fix my truck I went to a other shop which it was a mistake messed up all my truck I went over there they fix every problem that I had