Category: | Motorcycle Dealer |
Address: | 9900 N Interstate Hwy 35, Austin, TX 78753, USA |
Phone: | +1 512-459-3966 |
Site: | af1racingaustin.com |
Rating: | 4.7 |
Working: | Closed 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 10AM–5PM Closed |
MI
Miroslav Lysyuk
Ive had problems with poor service at this shop literally since the day I bought my bike (it stalled on me the day I got it- turns out they forgot to remap the motor as part of the pre-sale checkup). Now, I just got back from a trip I had to cancel midway through because I was having issues with my motorcycle stalling after taking it to the shop for a routine tune up. Turns out the mechanics forgot to tighten my battery terminal. Had I not caught that, I could have spent a fortune towing it from the other side of the state. Not to mention the danger of my bike stalling on the highway repeatedly. Prior to that, I had my bike in the shop for *over 30 days* because supposedly they couldnt get a hold of a part. When I finally called Piaggio myself, they had the part in the shop overnight. Then when I got the bike back, they had forgotten to change a tire that was part of the service request. I waited around for them to quickly fix their mistake. Then when I got the bike back, it turns out they had broken my brake and scratched my header. Unbelievable. Time after time this shop has been a supreme disappointment. Unfortunately its the only Moto Guzzi dealership in the Austin area. Nonetheless, I dont recommend you go if you can avoid it. If the service is any sign, I recommend you avoid buying your bike here either.
AN
Andy Bruchey
I bought my 2017 Aprilia RSV4 RF for a great price from Jon, one of the owners, with absolutely no haggling or hassling. Ive since received world class service from Brent, the head of the shop, who has gone way out of his way to ensure the bike is always right. I cant say enough good things about this place. Its no nonsense, no sales pitches, no BS, and these guys seemingly know Aprilia better than the guys who build them over in Italy. Ive been riding 34 years now and have bought several high end bikes from various dealers over the years and Ive never had such a delightful experience as Ive had from AF1. I ordered several aftermarket parts from them as well, including the race ECU, as well as frame sliders, and they were priced right and arrived in a timely fashion. If you go elsewhere, youve done yourself a tremendous disservice.
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Nick Carter
AF1 is a fantastic motorcycle shop. These guys know their stuff and are very professional. The purchasing process is very straightforward, no smoke and mirrors here. But its the quality of the service and attention to detail after the sale that really sets them apart. Theyre so good I think Id actually lean towards the brands they sell knowing Ill enjoy the bike more over its life with AF1 supporting it. The service department is stellar in terms of knowledge, execution, and customer service. If you are interested in the brands they sell youre quite lucky to live in Austin because you wont find a better motorcycle dealership in the country.
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Glenn Roid
Greg Swantek is one of the best bike mechanics you can find. Anywhere! Ive used him for many years at other places. You can trust him to diagnose and repair any issues, honestly and reasonably. Because Greg is at AF1, its the only place Ill go for motorcycle service. He recently did a lot of work on my almost 20 year old cruiser and its running like a Swiss Watch now. AF1 is a beautiful shop that also now offers service on Japanese and other bikes. A friend and demoed a couple of all electric Zeros there recently. What a lot of fun that was. They also have a great parts department as well.
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Eddie Martinez
My first purchase in Austin was great thanks to Colin. I had gone three times within a month and they were not pushy just available to answer my questions. On my third visit they were about to close but Colin was patient and made the deal happen and not only that he went above and beyond for me. He even went as far as to deliver the key to me while I was at work. Oh yeah they also hooked me up with a deal on a new helmet. Thanks Colin and team!
AA
Aaron Dowdell
Id rather have parts shipped from Austin to Dallas than fight my way through the Dallas metro to get to the local Aprilia dealer. Quick help on phone, their website looks a little dated, but it works really well, has all the features you need including combining orders received but not yet shipped. They have lots of stuff off hand for quick shipping.
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Keith Benson
It has been awhile since my last visit but I have been doing business with AF1 for many years. Today, Colin hooked me up with a V7 III Anniversario and it was a perfect transaction. The folks at this shop are top notch and I think we are lucky to have them in the Austin area!
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Carolina Bonham
Although I had heard through word of mouth for years that AF1 was top notch, it wasnt until I took my own bike in for service that I experienced it for myself. Will never take my bike back to the brand name dealership, AF1 earned a customer for life.
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Mark Sheffield
Ive known Micah and John for 20 years now. I think they both know more about Aprilias than the people who build them. You wont find a more knowledgeable staff than the folks at AF1.
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Jacob Norsworthy
I have been very impressed with AF1, sucks they are so far away. Colin was extremely helpful and accommodating when purchasing and the service department has been awesome as well.
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Jenni Gump
Great group of people to deal with! Ask for Brandon. He is profeesional, takes his time and answers any questions you might have. He helped my husband buy an awesome Moto Guzzi.
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Jacob Eichorn
Great shop, they really know how to treat their customers. Ive bought and sold bikes to them and had bikes serviced by them. Best shop for anything bike related in Austin!
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Jeremy Johnson
Great shop with knowledgeable staff and no aggressive sales techniques. They have always been straight with me and provided speedy and competent service.
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Thomas Mayer
Good selection of bikes and scooters but they wouldnt let me take a test ride... no way Im spending thousands of dollars without a proper test
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Jake Johansen
Best dealership experience Ive ever had. Staff was welcoming and courteous. They serviced my bike for a reasonable price with no surprises.
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Alexander Nataros
Awesome place.. Great selection. Awesome Prices... Helpful staff... Thovas is super nice and helpful!
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Ferid Khammedov
The Best Aprilia dealer! They take care of customer more than the factory does
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Timothy Brabham
The shop to go to for parts or service fot Italian bikes
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Bennett Grimes
Great place for parts, tires, or the next sweet bike.
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Bart Lavis
The go to shop in Austin for electric motorcycles.
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Pete Marcell
Outstanding customer service for unique products.
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John Smith
Great place and service for Aprilia motorcycles.
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Dana Stewart
Great place, super friendly folks work here.
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mxriderwd
Fantastic service, world class dealer.
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Jeremy Aguirre
Ordered online, pickuped in store.
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Anna Schuler
Awesome deal on my scooter