Commercial Motor Company

Reviews 4

BU

Bucky B

I would like to thank Commercial Motors for helping me purchase the truck of my dreams, a Ford Sport Trac Adrenalin. 2010 was unfortunately the last year Sport Tracs were built as most of us know. An Adrenalin is a limited edition Sport Trac with special trim and performance package which were only produced from 2008 to 2010. Ronnie Boehnke helped me find my special Adrenalin after a long search, purchased the Adrenalin for me from a dealer in Michigan, and arranged the transport to Commercial Motors. Ronnie inspected it thoroughly upon arrival and made a list for my inspection. When I arrived for my inspection, Bill Dorris walked me through the check list in detail and any maintenance items I wished done before the day I was to pick up my Adrenalin. In a couple of days Commercial Motors had the Adrenalin prepared absolutely beautifully for me! It could not be distinguished from a brand new truck fresh off the assembly line. Pamela Howard was very helpful and cordial during the signing process. Pamela thoroughly explained all of the financing options and extended warranty plans for me and made recommendations based on my specific vehicle. Pamela arranged excellent financing terms (thanks Pam!), a very nicely priced extended warranty, and a comprehensive road hazard warranty for me. I’m covered bumper to bumper for 5 years now thanks to Pamela! Dell Franks was very kind to teach me the Sync and Navigation system functions including the voice commands, all of which I was totally unfamiliar. Dell is quite the expert to say the least. She linked my cell phone for me and explained how all the menu functions worked. After a thorough explanation of how a menu function worked, Dell then stepped me through the same process to help me learn the system hands on. Dell was not only very knowledgeable, but very friendly and always smiling and helpful. Ronnie also stayed late to help explain all of the new accessories and controls I was unfamiliar with. I purchased my first Sport Trac from Commercial Motors years ago, and now my second one as well with which I am beyond excited about! It really is the truck of my dreams thanks to Commercial Motors! My sister also has a Ford truck purchased from Commercial Motors where we both take our trucks for maintenance. I’m very pleased with all the help I received from Pamela, Dell, Ronnie, Bill, and from Commercial Motors with my Adrenalin from start to finish. I’ve been a customer with Commercial Motors for many years and will certainly continue to be a customer in the future as well.

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M. T. Parker

Jay Bowden and Pamela Howard provided excellent customer service throughout the buying process. Jay is an excellent and patient Salesman. He took the time to listen to my needs. We started in the used auto area where I described how I wanted a used pickup truck with a towing capacity of 4500-5500 lbs.should I decide to go that route. We looked at several trucks, and Jay even had me test drive a beautiful pickup truck that one of his co-workers was driving. I decided against that one as the mileage was too high. I then asked about deals on new trucks as I am a first time truck owner, and wanted the powder puff/girl version of a pickup truck. Jay steered me towards a beautiful gunmetal gray truck, a 2013 Ford F150 pickup that had only 48 miles on it. I am happy to say I absolutely love my truck. Jay took the time to show me all of the features, and patiently helped me set up my seat, showed me all of the controls, etc. I was totally hooked on the truck by the time I drove it a bit too carefully around Aransas Pass for 15 minutes. In addition, Jay made excellent suggestions as to what add-ons I wanted for the truck including a bedliner, bed cover, side step rails, and seat covers. Being a woman, I wanted something that would take me from flip flops to high heels and to be able to safely get in and out of the vehicle without falling. Jay, you did a great job and I wish you all of the success that you deserve. ============== Pamela Howard also provided excellent customer service in the Finance Department. She told me about all of my finance options such as paying cash vs. financing for several months to several years. She offered great suggestions on how to accrue points on my credit cards when putting down a deposit. And finally, she offered me some truly enticing extended warranties. I called Pam numerous times over the next 5 days and asked her a zillion questions. She was patient and extremely helpful each time I called. I even changed my mind several times, and then couldnt find my car title. Pam pointed me in the right direction and I headed to Corpus Christi to get my car title for my trade-in. What could have been a car title nightmare was headed off and solved within a a few hours. Both Jay and Pam are quality people. And Pam (and Jay, Ill offer it up to you as well), should you ever need help with your volunteer activities, just give me a call and Ill be there to help.

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Misty Smith

If you are in the market for a vehicle, do yourself a HUGE favor and go to Commercial Motor Company. After getting treated very poorly from another dealership in Corpus Christi, a friend recommended CMC. I wasn’t expecting much because I figured ever dealership is just the same… big, commercialized, and only concerned about the money they can squeeze out of you… WRONG!!! Great service still exists at CMC!!! My husband and I made the quick drive over to Aransas Pass and Im certain that all of our future purchases will be with them. From the get go, Jay Bowden (sales) and Pam Howard (finance) were awesome! We walked in knowing what type of vehicle we wanted and Jay found us the perfect color that the other dealership didnt even have. Then as we progressed, we were given a higher trade-in value than the other place and Pam even found an extra rebate for us. When we were presented with financing options, there was no haggling... their best options were presented immediately. There was no salesperson running back for secret meetings like they’re trying to "help" you get the best deal (like youll see at other dealerships). We saved over 2% in interest from the other dealerships "best offer." The savings was obviously great and the service was just impeccable. It’s sad that their level of service doesn’t exist in a lot of places anymore, but it’s one of the many reasons we now won’t shop anywhere else. My husband and I both have never EVER had a more enjoyable or stress-free vehicle purchase experience. We were in awe of how flawless everyone’s performance was and just how smooth the whole transaction went. If you want to have the greatest vehicle purchase experience of your life, call Jay Bowden and tell him that you want the Smith family experience. Thank you, thank you, and thank you to the entire Commercial Motors team for being the best dealership of all time. We love our new truck and we will be back!

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Anna Ramirez

I bought a 2014 Ford Fusion a few weeks ago. I was so apprehensive because I had gone to other dealerships in the area... I tossed and turned because I needed a new car but I couldnt find any one who I trusted. I got up at 2 am on a Saturday morning to shop on the internet and sent an email to Commercial Ford. By 10:30am, Dennis (AWESOME MAN!!!)contacted me and I went down there that afternoon to see what they had. He gave me his undivided attention. I drove every vehicle I wanted to drive to see the best fit for us. When I decided which car I wanted. He got all the information he needed. Since it was late, I went home andthey were going to contact me Monday. By 8:30 am, Pam Howard (She is AWESOME!!!) gave me a great deal. I didnt have to even negotiate!!!!!. They are so straight forward, honest... so much integrity!!!!!. I told all my family and friends to come to Commercial Ford if they truly want to be treated honestly!!. Dennis and Pam even called a couple of weeks later to make sure I loved my car , which I do and reminded me if I had any questions to give them a call.... I will never by from anyone else, I dont have too!!! They treat you like family!!!!.... THEY ARE AWESOME

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