Category: | Drug Store |
Address: | 1303 W Main St, Lebanon, TN 37087, USA |
Phone: | +1 615-449-4330 |
Site: | walgreens.com |
Rating: | 3.5 |
Working: | Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours |
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Becky Florence
This review is for the Pharmacy alone, everything else about this Walgreens is very pleasant. Ive never had a bad experience with a Walgreens pharmacy until I moved to Lebanon. I chose this pharmacy first, because I thought I could count on the Walgreens name. Wrong. Refills are a nightmare. I cant wait the long wait inside because my two little boys (both under 4) would go crazy. The drive through is worse, but to keep the kids at bay, its my only option. Id wait for an hour being the 3rd car in line just to get to the window. When I pull up to the window, it takes 10-15 minutes for the staff to get my ity-bity prescription lined up. Im not sure what took so long, but I didnt enjoy watching them chit-chat and laugh and take their sweet time before they went to actually go grab it off the shelves. Maybe Id gone crazy with my little ones screaming in the car, but I really did expect better from their staff. Very disappointed. Will be having my prescription transferred.
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Liz M
It depends on what part of the store you are specifically talking about. The clinic personnel were super friendly and the front end staff can be extra nice or not recognize you its here say. But the pharmacy.. The pharmacy is awful! Extremely rude staff. You will be put on hold and never get through. I understand people call for refills when they could use the automated system but they will put you on hold and not say anything. This happens to doctors offices and other pharmacies, who need to transfer prescriptions. Walgreens needs to develop a better system for phone answering and the employees need to be happier.
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Chris and Carla Hudgins
Would give NO stars if could. Had a problem with filling medications, 3. We have 5 family members who used this pharmacy. Went to the drive thru gh when I ask the young woman a question she turned the mix off and went got the pharmaci9. Long story short, this girl told them I cussed her and threatened her. BERY UNPROFESSIONAL BEHAVIOR. This employee lies to save her skin. Just overall bad experiences with this pharmacy. Went to home so Very with insurance.
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Christopher Neal
I used their clinic to get immunizations and the experts were amazing. Everyone was delightful to talk to and the physician- person put things into laymens terms. The service was much quicker than anywhere Ive ever been and I would definitely use this clinic again. As for the rest of the store I cant really judge but I didnt overhear any quarrels.
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Danielle Brown
They only get a star because I had to put one to place my review, but they are horrid! I was on wait for 20 minutes just to ask the pharmacy one simple yes or no question, that is ridiculous!
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A Private User
Pharmacy staff is very rude. I have used walgreens for years however I will no longer use this pharmacy for anything. I will never step foot in this store again.
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JT Gould
Overall good service! Occasionally a minor screw up, but that happens everywhere. They are always busy.
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Chris Shores
Great place for that time when you need something but dont want to go to a big box store.
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Lori Newton
Been going there forever it seems, everyone working hard always! Great service!
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Caren Sawyer
More reasonable prices than most drug stores.
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Michael Sullivan
Drive thru is so sloe