Category: | Hair Salon |
Address: | 2626 E Stone Dr #130, Kingsport, TN 37660, USA |
Phone: | +1 423-245-1076 |
Site: | ulta.com |
Rating: | 3.8 |
Working: | 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 11AM–6PM |
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Megan Canter
I recently got my haircut by one of the stylists in the ULTA Beauty hair salon of Kingsport, TN and I am so obsessed with my new hair style! If youre like me, you go to the same hairstylist for years and you are terrified to go anywhere else or dare not when it comes to someone else taking scissors to your hair... I was nervous because Ive never been there and I didnt know how well of a job they would do. However, after I got my haircut all of those fears dissipated because it was exactly what I wanted! Curtis, is a male hairstylist there and he did a fantastic job with my hair and he was also very knowledgeable, friendly, entertaining, and comical to be around. I would recommend others to ULTAs hair salon however, if you want something very specific, have a picture of what youre wanting done to your hair so they know exactly what youd like.
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Jenny Melton
I would never return to this store after my experience yesterday. I wanted to get my eyebrows shaped, but didnt have an appointment and I honestly didnt know you had to have one. I was told that "we can help you , so have a seat & we will get started!" I obliged, and turned to see the Benefit rep looking through her appointment book. She immediately said, "oh wait, I cant do this for you now, theres another appointment coming in in about 10-15 minutes". Ok. Shouldnt you have looked at that before you told me to take a seat? Umm, yeah!! By the way, the store was a mess, I couldnt find hardly ANY eyeshadow colors that werent opened and used! It was somewhat gross. You would think they would/could have better control over their stock. When I return to visit with family again, I wont come here!
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Sherry Perry
I have been going to the Kingsport Ulta ever since they opened their doors. Overall, I must say their service has been stupendous, eclipsed by none! I only had 1 small issue and that was taken care of immediately. Several years ago I had to use a walker due to an accident that I had had. Upon entering the store, not only were the staff friendly but they went above and beyond the extra mile to make my shopping experience pleasant and a very memorable one. They took the list of items that I had came for and gathered them for me and then proceeded to the checkout counter with them. Once I had paid for my items one of the ladies working there carried my purchase to my car for me. I have continued to frequent that store and their service has continually been fantastic! NOW THATS SERVICE!!!
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Barbie Marshall
Went in for root only color with Curtis . After 9 hours of sitting there an 2 other stylist trying to repair his damage I left with horrible brassy yellow hair that kept getting worse as they kept attempting to correct my hair. I let the manager know that I smelled strong alcohol on Curtis breath an that he had left me sitting in chair for nearly an hour with color in my hair an kept running off , her only response was ,we knew he drank but we didnt think he did it at work .....Really ULTA..... After 9 hours of nothing to drink or eat an numerous attempts to correct my hair an still having to pay for their mess ups Id advise others to go to a diff salon ..
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Meghan Osborne
I drove almost two hours to get my hair done, and then they didnt do what I wanted. Went for grey ombre and left with stripes of bright blonde, light silver, and brown. I have places in my hair that look checkered and like I skunk. I was told to come come another time and they would try again. Not driving two hours to do that again. Even though they jacked it up and I hated it they still made me pay the full price. The stylist even told me that it isnt like she wanted it. They will not be getting my business again. I regret going here. They take it upon themselves to do what they want. Went for grey ombre but left with uneven blondeish balayage.
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Ashley Robinette
I went and purchased several Urban Decay and Stilla makeup and was greeted when walked in the doors as was asked several times if needed help from any of the girls working and when left they where very kind and sweet, so my trip to Ulta Beauty was excellent. I jus wished the would clean up the testers as most was broken or very dirty cause SO many people come in daily but thats the only down fall i had to say about them :)
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Sylvia Middlemas
The sales associates are quite friendly. Ive always received good service here even while being in my cashier uniform. The only inconvenience that the store (which is not their fault) is that the drugstore end of the store is disorganized. Id recommend ordering your drugstore makeup on the Ulta site. Otherwise, they have a bigger selection or color selection of mid-tier makeup (Urban Decay, Benefit, Stilla)
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Nicholas Toney-Cross
I went to Ulta after trying to make myself a Blonde lol, which didnt go well! The staff at the Ulta salon repaired my mess and I left a perfect honey blonde. These women really know what they are doing at Ulta! Thank you!!
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amanda coffman
If you want something from this store your better off ordering it offline or on QVC. They never have what I want and I end up ordering it off QVC. The service is awful. You have to hunt someone down to help you.
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Debbie Starnes
Pros-Anything you could possibly want or need...makeup, skin and hair care and maintenance, hair accessories, perfumes, beauty tools, etc. Cons-Sloooowwwww checkout!
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Andrew Conkin
Great selection of salon products. Use coupons and wait for sales to get more competitive pricing.
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taylor maines
Terrible customer service. Will not be going back. will take my business to bristol ulta
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missy thompson
Too pricey. Not enough people work there, no one to ask for help when you need it.
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Senior Whoopy IRL
So expensive, but it has a wall of working hair dryers. That was kinda cool.
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Liz Downa
Great service