SEPHORA inside JCPenney

Category:	Cosmetics Store
Address:	700 Haywood Rd, Greenville, SC 29607, USA
Phone:	+1 864-297-3550
Rating:	3.1
Working:	10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9:30PM 10AM–9:30PM 12:30–6PM

Location

Photos 1

Reviews 14

Judy Holiday

I went into this store yesterday and I found all of the employees to be rude and down right snobbish and I will Never purchase products through the Haywood Mall shop in Greenville SC ..These ladies are trying to earn a living by selling the Sephora beauty merchandise which is sad because I can guarantee that they way I was treated by the hired help yesterday Sephora would not want them as their employees or branch worker which ever they would like to be referred ..So I left this shop and went back to my all time favorite make-up chain which happens to ne Merle Norman a place that I have been shopping at for over 20 yrs.I am happy to say that I was greeted with a warm welcome even though they were slammed with customers they still took the time to greet me and make me feel welcome instead of looking at me like I was not wanted as a future customer.I have one thing to say for ALL of the Sephora sales ladies that work in the Haywood Mall and that is GROW-UP and not to always judge a potential customer on how expensive their clothing or appearance might be because even though I was dressed casually and was not wearing the most expensive brand of clothing had nothing to do with how much money that you could have earned off of a sale from me..Think ladies and remember that your not to always judge a book by its cover and if you do that then your future earnings will triple in sales..Sheesh!

Destiny Harrell

I always have high hopes that I wont have a bad experience at Sephora, unfortunately those expectations have crashed and burned. While visiting I was treated as if I didnt know what I was looking for or what I was talking about. I wouldnt be offended if the workers makeup was decent. Why be snobby if you chose to work in retail, and help people who are willing to spend their hard earned dollar in your store? Will NOT be returning. (Referring Sephora inside the actually mall, not JCP)

kariipadilla21

So i went to sephora today because i got a present worth $160 i didnt like and i didnt have a recipt so i tried using my drivers license and it was denied i then called the number on the receipt and they told me bc i have tried to exchange today i couldnt use my drivers license again in 365! But my return was denied? They said but bc i tried it counts as if it was? Like wth! So how would i ever know? They make no sense! Most definitely will not be shopping at sephora period!

lauren

I went into Sephora to purchase my first "expensive" foundation and was super nervous about spending top dollar and not knowing my perfect shade. I was helped out by Laura, and she was great! She asked all the right questions and gave me some great tips about my skin - without pushing me to purchase other products. She was not rude, but I loved how forward she was with helping my skin. So thank you!!

S. Salim

I visit this location several times every month and they have an ok selection. Some of the staff is extremely helpful but occasionally youll have to hunt someone down. For a more beginner beauty user the staff is very helpful but for matching maybe not the greatest. Definitely be assertive in what you do and do not like because they sometimes are a little too complacent.

Lola W

This location stinks. We went to buy a new foundation for my daughter and needed it to be matched to her skin and we were told it would be a 15-20 minute wait. Three different brand foundations she wanted were out of stock. We left with nothing. Very poorly run, terrible lighting in there to do proper make up and just sick of this poorly run location. Wont be back.

heather Epps

Sat in line for 20 min waiting on someone to come to the register then asked a lady if there was anyone who could help me since there was 5 people in line and she was rude and told me someone would get to me when they had time not the way sephora runs but i guess with no manager they will do what they want when they want

R campbell

The sales person, Maria, was not personable at all. Ive been a Sephora customer for years and I hope shes a fluke and not an example of the new employees at Haywood Mall. Ive never been in Sephora and not given samples either - until today. Just a disappointing visit... I think Ill stick to ordering online.

Haley Hart

I went in there to get some ideas and get some more information before I purchased any items - I was planning on buying products the next day after I got paid. Kristin helped me for a while and was wonderful. Very knowledgeable, patient, and warm. Had a great experience!

Misha Shew

Ive been a long time Sephora shopper at the Greenville location. Rude workers, with no experience in the products they are selling. I waited thirty minutes to check out when there was workers just standing around talking. Do not suggest. (for anderson location)

Samantha Estrada

If I could rate this place no stars I totally would. I recommend you stay away from this place the WORST customer service Ive ever experienced. Dont waste your time go to the downstairs Sephora.

Michael Hetzel

This one is actually not inside the JCPenney which trust me is a good thing. The service here is better and naturally the selection because it is bigger. Everyone is always nice and helpful.

Rachel Enggasser

Hard to locate specific products within the store. Layout is a bit weird and claustrophobic. Carry most items I look for.

Audrey Glass

Lady behind the counter gave me an attitude and refused to help me check out.