Category: | Cell Phone Store |
Address: | 5225 Old Hickory Blvd Suite 202, Hermitage, TN 37076, USA |
Phone: | +1 615-871-7441 |
Site: | t-mobile.com |
Rating: | 3.6 |
Working: | 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 12–6PM |
LA
Lauren Strange
The employee that sold me my phone signed me up for all sorts of things I specifically requested NOT be added, and to top it off, didnt even give me a copy of my service agreement! I only found out about these extra charges when I looked at my bill online! Very dishonest. Ive talked to T-Mobile customer service on the phone twice about this and my bill keeps getting higher...wish I had stayed with Sprint! This company is a nightmare to work with! The girl on the phone even told me I could pay the higher amount and they would refund me the $ that I didnt really owe...yeah right!! Very disappointed.
KE
Keith Herriford
A very good experience even though it was bad news. I went there with a hardware issue and although it was bad news they gave me, it was how they spoke to me & genuinely cared and gave me all my options even if it didnt benefit the store. She may have been the store manager, but a middle eastern employee was Awesome & be a reason to come back to this location!!!
DA
Daniel Kelley
T-mobiles brand new Hermitage location is great. It is so nice to have tmobile in 37076 and not have to drive around to Mt. Juliet anymore.
JC
JC Hulce
Nice new store. Staff were friendly and helpful, but the store could have used one or two more of them.
JE
Jesus Gomez
The girls in there were speaking about how bad the phone I had just bought a couple days ago was.
VA
Valerie Wilson
People are friendly, try to help take care of issues. Pretty competitive pricing.
CH
Chris Woodruff
Its a good spot, however it is always very busy...wait time could be better
IV
Ivan T
Third party Dealer!!! Which means NO GOOD!!