Shoe Show

Reviews 9

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Erika Chatman Anderson

Although Im giving a 1 star, this is not a reflection of Ms. Mary. She went above and beyond, so if I could just rate her, she would get 10 stars. This 1 star rating comes as a result from two older black women that work there; they are absolutely terrible!!! And I am a block woman, so this is not coming from a racist. Not one time did they ask if I needed help and when I did get to the register to finish my shopping, that encounter was another story in itself. My shoe purchase was ringing up $5 more than the display showed, so I explained to one of the women that was not what the display showed. The customer service rep that was helping me showed the cashier exactly where the shoes came from and the price. Black lady #1 calls black lady #2 and they both showed me what price shouldve been. Black lady #1 says " oh someone mustve put them in the wrong place" and black lady #2 says, "yeah cuz I just did these last night" So I said perhaps you put them in the wrong place, but they would not honor the $5 lesser price. And they rudely let me know they would not honor it. Needless to say, I did not purchase our shoes that totaled almost $60. I would rather pay full price at another store than give that store with terrible employees that lack proper customer service etiquette my money.

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A Private User

LADIES, Before you shop here please be advised that this location is managed by a very inconsiderate and prejudice old women, whom strives on treating white women as nasty as possible. This has been my second encounter with this women, cant call her a lady. She would not allow me to return the shoes I purchased 2 weeks prior, which I had the receipt for. I first made mention to her that I was having issues with my account since someone had made unauthorized charges with, therefore would rather receive cash back. However, store policy states that this is not allowed. So I provide the card which it was charged on and then was told that they would just have to void the transaction if it didn’t work since my account may be frozen due to the unauthorized charges. I asked them to please try and they refused, even though this was company policy and no cash could be refunded. I then got an attitude demanding that they follow through with the required procedure and she told me to leave and called the police on me. I called them myself and waited for the police who told me to bring in something saying my account was not frozen in order to complete my transaction. I thought that with a receipt and unused items you were supposed to have no problems..

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Mikita Showers

Lady identified herself as a 3rd key employee. She did not have good customer service skills when it came to looking at a shoe defect. She would not even try to rectify a problem from a shoe which was sold in her store. Then she tried to give a brief lesson to me about how retail stores and the manufacturing works. I am not at the store to learn about shoes but to make a shoe purchase. The Hispanic woman that wears the skirts is always helpful.

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Shellie Stinson

A lot of choices in sneakers. The service was good. The big negative was that to prevent theft, they only have one shoe in a box. If you try it on & want to try the mate you have to give them the shoe you have. You cant try on both shoes together! Thats nuts! I did still manage to get a pair of shoes that fit.

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Miyah S

Staff is rude. Called the place to ask a question and they told me to call back in 10 minutes. I called back in 10 minutes and they hung up on me two times in a row. Dont waste your money

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Melissa Keefe

Absolutely love the discounts this is the only place I get my shoes

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Amel Alsaeedi

Staff was very unprofessional and extremely rude

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CHAD CHRISTLEY

Wonderful time with you guys....Thanks!!!

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Angelica Perez

You can find great deals on shoes

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