Rack Room Shoes
| Category: | Shoe Store |
| Address: | 2331 Dave Lyle Blvd, Rock Hill, SC 29730, USA |
| Phone: | +1 803-329-9899 |
| Site: | rackroomshoes.com |
| Rating: | 3.7 |
| Working: | 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 12–6PM |
Location
Photos 17
Reviews 5
LA
Laura Johnson
Be advised that if you wear their shoes one time they will not return them. I bought a pair of boots ($75 down the drain) that after wearing them one time received gashes in my ankles from the poor quality. Im talking skin removed from my ankles. I even explained that to them. The sales lady told me "This is why we tell you to try them out at home on carpet first to make sure they are comfortable so you dont get stuck with them." Neither you or your staff informed me of this ridiculous policy. First of all I do not have carpet, and secondly, that is not how you find out how they will feel on your feet. You have to ACTUALLY WEAR THE SHOES since that is what they are made for. Plus I was not informed of any of this information until I went to return them. I cannot wear them again. I wasted money that I could have used on something else. They sell cheap product for department store prices. I will never shop here again. Unacceptable. I am the customer and I was injured while wearing your product. I just want my money back.
KE
Kelly Lowe
The ladies who work in this shop are the best... Friendly and helpful. Its the only shoe store in Rock Hill where you can get both a great selection and excellent customer service.
PH
Phoebe Smith
Omg i have been standing in line for 30 minutes. I cant believe they have 1 person running register on sat and the week before school starts.
DU
Dustin Hinson
Great customer service!
DA
Dana DiPasquale
No one every assisted
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