Kidz for Life Toys and Games

Category:	Toy Store
Address:	147 Lighthouse Rd, Hilton Head Island, SC 29928, USA
Phone:	+1 843-785-4311
Rating:	4.8
Working:	10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM

Location

Photos 100

Reviews 5

Kelly Basile

Long story (bear with me!)! My 7 year old daughter purchased a product from this business, with money that she had saved up. The product was a hair dying kit, containing four spray bottles of various colors. We attempted to use the bottles the night that she purchased them, however, 2 of the bottles did not work. I returned to the store the following morning with the two bottles that did not work requesting to exchange them for new bottles. There were still five boxes of this product on the shelf that morning. The lady at the register (Lindsay) informed me that she could not return the product unless I had all four bottles. My daughter could not find the receipt, however Lindsay ensured me that I could do an exchange if I came back with the entire product and told me the owner would be working later that day. I returned later that same day with my 7 year old and 2 other children. I brought all four bottles back, along with the original package. I went to the register and the man said to me "we dont sell this product, I cant exchange it." I ensured him that they do sell the product, that my daughter had purchased it the night before and I went to show him where the product was located in the store, and all the boxes were taken off the shelf! (There is no way that five hair dye kits were purchased in a six hour time frame, he clearly removed the product from the shelf). I told him that I had been in the store earlier that day and was told I could exchange it. He responded by saying "I know you were here earlier today and I am not returning this product". At this point, he is badgering me and other people in the store are watching. I told him that I wasnt interested in my money back but just wanted a new product or store credit for my daughter. He proceeded to rip a toy box out of my three year olds son and tell me that he is calling security to have me removed from the store. There were at least 15 people in the store at the time, all of which left right after the incident and made comments to me about how awful the man treated me. I was left with a product that doesnt work, but even worse, my 3 children upset because they thought the police were going to come after me. I could careless about the $15 for a silly hair product, but for a small business owner to treat a customer that way is astounding. I am all about supporting local businesses, but not at this store. Buyer beware of this store!

Jamie Temple

This toys and games shop offers several unique and fun items at reasonable prices. The owners (or shop workers) were very friendly and not pushy at all. The shop has some very cute hand puppets priced around $17 each. We stopped by after a bike ride and didnt have any money, otherwise, we would have bought one for our son. We ended up getting a Lamb Chop puppet from Hatley the next day even though it was more expensive ($22) since our 10-month old fell in love with it. Toy stores typically strike me as cluttered and junky, and that is definitely not the case with this shop. The stocked items seem hand-picked. I recommend this shop if you are looking for a unique toy or game for all ages.

Hayden

Every year my family comes to Hilton Head for vacation. One day out of the week we are here, we come to Harbour Town. We always have a great time here. Every year I come to this Kidz for Life. The toys here are so unique and different. The only problem I have with the store is the prices. They are so high that you can really just buy one thing there without spending a bunch of money.

Kathy Seyalioglu

Great independent toy store!

Michael

Typical upscale toy shop...