Related: | bj hours monroe ny |
Category: | Discount Store |
Address: | 51 Silver Spring St, Providence, RI 02904, USA |
Phone: | +1 401-272-5047 |
Site: | walmart.com |
Rating: | 3.2 |
Working: | 7AM–10PM 7AM–10PM 7AM–10PM 7AM–10PM 7AM–10PM 7AM–10PM 7AM–10PM |
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Atilio Tass
In general, I like to shop at Walmart. This particular store however is appalling. I was shopping today, filled my cart, and needed to use the restroom. I parked my cart in front of the customer service area, which always has people waiting in line. I went into the restroom and when I came out, minutes later, my cart was gone. I had not yet paid for the items. I asked to speak to a Manager and was referred to the back of customer service line. The customer service associate spoke to me, over the line of customers, and told me that I should have told her that I was leaving the cart; that the area where I left my cart was designated for return items, and that I should have told her that I was leaving it there. Even if I would have mentioned it to her, she is too busy to manage carts left for bathroom breaks. I am 55 years old. I do not need to raise my hand and mention that I need to use the restroom to ANYONE. I threw up my hands, came home and called to speak to a Manager, since no one would address me on location. I was passed around until I spoke to someone, who could not possibly represent a professional management team, and told that he would review the video at the time of my visit to the restroom. What needs to be reviewed, me entering and leaving the restroom, speaking to an associate over a line of people who have already been waiting? I cant imagine. I was blown off, I left with nothing, and Walmart did not get my money. Shame on you. Annita Tass
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Jake Martin
I had a 1 star review here before any other, this was the first review of this Walmart and it clearly showed the issues with it at the time. However, I needed to update my review because the state of this Walmart has changed over the years. It seems as if all the complaints about its lack of inventory, carts, the mess, and the poor service have been fixed and I appreciate these concerns being mostly addressed, even on Saturdays when theyre very busy. The service people are English speaking, there are certainly enough cashiers and store operators, and the phone service is responsive and helpful. They did make the aisles a little too thin to push two carts through but they did that in order to increased inventory overall. After my last phone call with them I finally decided to change the review, Ive seen this review all too often and as the change has been permanent, I have made the decision to change my review from 1 stars to 4. Its a still a danky Walmart, thats not changing any time soon, all Walmarts are somewhat like that, and people who shop there can still be selfish passive-aggressive cart pushers, but theyve addressed most of the voiced concerns about the store and I appreciate that. Thats why I like shopping here. Its cheap, its easy, and Im not missing the bus waiting in line anymore--its not an inconvenience to shop here. If I wanted good service, Id buy off Amazon, or just go to Target.
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Viq
BURN THIS WALMART TO THE F*****G GROUND ! It truly amazes me how this Walmart is still in operation. It is like the employees are left to manage this store themselves. None of them look professional except maybe some of the pharmacy people. There seems to be no janitorial services. Lots of the staff I see there are old and obviously can not do the job nor do they care as the state of the items in the store look to be in complete ruins. I personally try to put things back the way i found it in this store but 1 person out of the thousands who shop in that store is not a huge difference BUT thats why there are employees to tidy up and let me tell you, no one has attempted. You barley see a manger in this store The electronics section seems to be where everyone hangs out. Many times I have gone there and seen 4 to 5 people standing and talking There is NEVER and I mean NEVER anyone running the sporting good section I can go on and on about what this location needs to work on and fix. I honestly dont foresee any of it changing though. Majority of the people who shop there seem not to care so naturally a corp of this size will keep the same standards as long as people are buying. I will say one thing. There is a really nice greeter who works there but other than that it sucks that I have to come to this location due to it being close to where I live. I will start diversifying my shopping.
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Marlon Maignan
Most Of these reviews are from people that have little clue about what goes on in the real world. The idiots you see that complain about low stock are and filth are the same people who come there everyday well after peek hours. I used to work there a few years back and ca tell you firsthand the majority of the problems with this Walmart is the customers that go there. The store is cleaned to standard, most of the time, by the time it is opened and after the mid morning rush it is torn to shreds. Stock is gone, floors have broken bottles, and there are at any given time not enough employees cause no one likes it there or they dont care enough to do anything about it. I shop there regularly and have no real issues with finding what i want or need. Then again, I dont go there near the first of the month and i avoid peek hours. DOnt be dumb and visit a High volume store at high volume times and complain about high volume issues IDIOTS. As far as walmarts go id give this store a 5 best Ive ever given a wally world is 8
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Paulette Picard
In defence of the employees of Walmart. Im in the store daily and see the clients that come in. The staff is always cleaning and their friendly when given the respect they work hard for. Bathrooms are not made discusting by employees and is destroyed with the first 2 hours the store is opened. Shoppers put unwanted items everywhere and anywhere. By end of day there are 4 or 5 carts filled to the brim with items customers decided not to purchase and employees have to put away. Its a never ending battle so its no wonder why they look upset or look like they dont want to work. Customers you should look at yourself. What kind of shopper are you? Are you the one that picks up a pair of shoes decides not to buy them and put them in with the food. or are you the one that uses the bathroom drops paper on the floor and leaves it for someone else to pick up. The store is only as good as it shoppers.
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A Private User
I dont understand who and how this store even runs...is always and I mean always dirty. There is never a shopping car I have to wait for people to finish their shopping then go n follow them like a weirddo asking for a dam cart..seriuslly just invest some money in to cart.. I did a site to store order omg.... why did I ever do that to my self. So Go n pick up my order little did I kno that they had a special magical person that knows how to do site to store.. I had to go out n look for employees for them to tell me. oh no I dont do site to store. So after the 5th employee I asked for a manager ok so I waited 30 mins for this idiot for him to tell me that the person that does site to store in not in.. now am just ready to beat some sence in to this people and onother employee comes in well am not in the clock but ill get u ur order.. wtf what a nitemare.. this people r all idiots.