Kmart

Reviews 6

NO

Noreen Murphy

AWFUL! Seriously dont waste your time coming to this sad excuse for a department store. Never in my life have I felt more unhappy in a department store. I love to shop and the longer you give me the more I will spend! However in tonights case I was in a mad dash trying to replace my broken printer in time, to complete a paper for grad school. In order to save my self time and disappointment I called this store ahead of time to make sure they had the specific printer I was looking for, they said yes so I flew out the door knowing I had only 40 minutes to get there before they closed. I arrived at store at 9:50, both sets of automatic doors were locked, but there was a manual door propped open. As soon as I entered they told me they were closed, mind you it was 10 minutes to 10 (they close at 10) I understand they wanted to leave on time, I have worked in retail for the past 10 years, but these people were flat out rude and disrespectful. I continued through the store once I explained to them I would be 2 minutes in and out. Twice while I was walking to the back of the store that was nothing short of a pig sty, they made an announcement that they were closed and that all customers should be at a register. It still wasnt 10 oclock yet may I remind you. Finally I get to the printer section and dont see he printer I came for. I found two chatty associates who were reluctant to help me find yet another associate to help me realize that they in fact dont carry the printer I came in for. And then again made an announcement the store closed. After driving a half hour on a school night to a disgusting store full of rude inconsiderate people only to not even get what I needed, I am left furious and out of luck as every other place I couldve gone to closed at 10 also. Please, save yourself the time and frustration and go somewhere else, I would drive to another state befor ever returning to that store ever again. I will be calling/emailing coperate about my experience there and I advise everyone else thats had a negative experience there to do the same, reading the other reviews before posting my own is some insulation that this store needs new management and staff ASAP.

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A

A Private User

I dont normally write review but today I must. Yesterday I went to buy some household essentials at this KMart. It seemed pretty gloomy upon walking in. I was followed through the store by a mana ina white jacket. Im used to this though when I go into stores as I am a minority. After checking out I went to walk out of the store and three women and a baby were being stopped by store security. I noticed they all had paper in their hand and one lady continue insisting that the guard check her bag and reciept as they "had to leave". I stood and watched since I had no place to be in particular. The guard eventually called the woman that insisted that it was her item that he had in his hand stupid, then the other man with the wihhite jacket joined them in calling names and taunting these women that were, at one point attempting to walk away. The guard then attempted to grab other miscelaneous items out of the bag. After a while a third loss prevention (or so I assumed) joined and called one woman a piece of (sugar honey ice tea) and tole her that she was poor and was not going anywhere. These women were visibly upset (i would have been too) but the store staff seemed unwilling to step in and simply check the womans reciept. I left when I saw police arrive. This store is crazy. I will not be returning.

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KA

Kara Campbell

I was shopping here today for baby wipes and needed to use the restroom. The bathroom was absolutely grotesque. The floors were so sticky and the whole bathroom smelled like urine. There were no seat covers for the toilets. There was only one roll of toilet paper in the whole bathroom that had 4 stalls. Only one stall has one roll which was only 1/4 full. Your checklist for the bathroom to be cleaned had only been checked once since 8:30 a.m. I noticed it has to be checked every two hours. And when I walked into your bathroom I can tell nobody has cleaned it in a few days, almost like your employee just checks it and doesnt do any cleaning. There was dried up blood on the bathroom floor, and there was also some vomit in one of the stalls. I have never experienced something so disgusting in all my life. Im pregnant and the smell alone was enough to make me pass out! Not to mention you have one little tiny sign throughout your store to show people where the bathroom was and the sign was all the way at the back of the store. When I asked a few employees where the bathroom was one told me "theres a sign back there" another gave me the wrong directions to get to the bathroom and another explained he couldnt be bothered because he was getting carriages. Awful experience!!!

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A

A Private User

HORRIBLE. the experiance of being watched like a criminal is the reason i will never go back. went in with my mother and a friend, so its not like we were a bunch of delinquent teens, we are sophisticated adults. i just wanted to get one thing but we ended up doing a bit of shopping. evey section of the (messy) store we went to there were employees following us, watching us. making us very uncomfortable. employees poped out of no-where to "organize" or ask us if we needed help, they even had those employees in civilian clothes "just browzing around" in our area (no carage, no basket, essentialy just circling us). i tested my theory by going through some isles on my own, just as suspected, 2 employees came out of thin air "just sprusing up" . i only went to this kmart because it was closer, but from now on either im going to target or im definatly spending the extra gas money and going to saugus, where im never looked at as a shoplifter especialy when we spend well over $300

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CH

Christina Nicole

worst experience here! I put a mattress set on layaway, it was very plush and on sale so i hopped on the sale, paid it off in 2 weeks, arrived to no one at layaway and waited 20min till someone came. He said my items werent marked so it took him an extra 15min to locate a flap jack matress. The bottom (box spring) was the design of the serta pillow top mattress but the top mattress was flat, no pillow something i could have got for 100 bucks locally. I paid my uncle to use his fan to pick up my order. I returned the set while i was in the store, the checkout clerk had an attitude and insisted that i still owed on the mattress before looking at my receipt. I explain the item was not what i saw online and it was very much falsely advertised. My aunt and uncle made purchases afterward that they were unsatisfied with because the items said they were on sale and once they were ranged up he said they werent. FALSE ADVERTISING ASS KMART! PLEASE SHOP WITH CAUTION!!!

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DU

Dustin Haines

I used to describe this Kmart as simply depressing, but now it has been downgraded to unpleasant. There is a distinct impression of lack of good management in the upper ranks, and lack of caring in the lower ranks, in this store. It is certainly understaffed, at least in the check-out area, and the people who ARE there checking out do not appear to have much of an interest in speed or efficiency. For example, I was in line 15 minutes last night, there were only 3 people ahead of me, and I was in the "fast" lane. The people working the registers were scanning items at a frequency of about 15 seconds per item, and when a customer is purchasing 20 items, this takes about 5 minutes. If you compare this to almost any other department store, this is REALLY slow. I recommend that you shop anywhere other than here, even if it takes 10 extra minutes driving. It will still be quicker than shopping at this Kmart, and it will be far less unpleasant.

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