Kay Jewelers

Category:	Jewelry Store
Address:	93 Providence Pl, Providence, RI 02903, USA
Phone:	+1 401-228-6502
Site:	stores.kay.com
Rating:	2.1
Working:	10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 12–5PM

Location

Photos 8

Reviews 8

steven welch

I will say after reading all them reviews Im actually shocked. Im actually a difficult person at times and they dealt with me which sometimes isnt easy. Over all Anita was my sales lady and she was and still is great. She emails me telling when to send my jewelry in for cleaning so I dont lose my warranty and is always respectful to me and my fiancé.As a matter of fact I was suppose to bring my finances ring in on August 1st to be repolished for my wedding on the August 20th and I forgot. Its the 9th now and they are still gonna make it happen. They could have said its not possible but with out a hitch they said come in and Im on my way now. Everyone writes bad reviews but I notice people dont like to write many good reviews. Ive learned that recently upon researching several different businesses. Thank you to everyone at Kays jewelers in providence place mall

Andrew Pierson

Called ahead about replacing a watch battery. A very nice sales person asked about my watch and concluded that they could change the battery in store while I waited. She gave me a price over the phone Go in to the store and a new salesperson concludes that it must be sent out and it will take six weeks. He "offers" to sell me a new $200 watch so I can avoid the hassle. What a sleazy, cheap sales pitch. I was expecting professional service and instead got third rate, grease ball used car salesmen treatment.

Mike Amaral

Very poor very bad business Ill never buy nothing again there bought a watch for 2,000 had it for three days returned it and was told cant return my money because it was altered they altered it took one link off never wore it now the girls kid died so she took off so now Im stuck with a watch I cant wear and by the way it was only less then a week

Elm Street

Bad, bad, and bad. I ended up going up 95 north to Pawtucket after a google search and found New England Gold and Silver which is a small family business that caters to the needs of each customer, as opposed to the horrible corporate formula of Kay Jewelers.

Josh Glass

Worst sales experience either. Added charges that we declined and did it behind our backs. Made snarky comments the whole time. Currently seeking corporate intervention for service worse than a Craigslist killer.

Theresa McFarlane

Very friendly until you make the deal. Only interested in sales and treat customers like common rubbish. They lost my grandmothers diamond and were real jerks about it.

Angela Ruo

Excellent been there quite a few times and everyone has been very helpful!

Rosa Roman

Loved it