The Home Depot

Category:	Home Improvement Store
Address:	100 Stone Hill Rd, Johnston, RI 02919, USA
Phone:	+1 401-942-9499
Site:	homedepot.com
Rating:	3.5
Working:	6AM–9PM 6AM–9PM 6AM–9PM 6AM–9PM 6AM–9PM 6AM–9PM 8AM–7PM

Location

Photos 100

Reviews 21

Lynne Damiano

I usually dont shop at Home Depot since they only give veterans a discount two times a year to save money, but they were the only store that had a front door I wanted. I ordered it back in NOVEMBER of 2015. The door they shipped me was actually the incorrect door in the box of the door I ordered. After many phone calls, they agreed with the company who manufactures the door to ship me the replacement glass that matched the door I ordered and refund me money since the door jamb also didnt align with the door. I had to cajole them into installing it for me at no charge, and when their workers came (in February 2016 to give you a time frame) I discovered they hadnt checked the glass and it was cracked. We had to send it back and get new glass. I was told the refund couldnt be given until the door was installed, so I waited until that day and began calling every day for two weeks to get my refund. I wasnt told the original person I was working with had changed jobs until I asked to speak with a manger. I was then told the refund would be sent to the store and I would have to pick it up. Home Depot called me two weeks ago and told me my refund had arrived. I informed them I would be away for a week and I would be in to pick it up today, March 21 in the afternoon. I was told it would be waiting for me at the front desk. After driving an hour on my day off, I arrived at Home Depot only to discover that the refund check they had was for another customer, not me, and that mine had not arrived yet. I am honestly in shock this place is still in business. I have had to follow up multiple times per week since NOVEMBER and this issue has not been resolved. I will NEVER shop at Home Depot again, and I urge other customers to consider other options as well.

Darwin Salcedo

Went to purchase a husky 8 gallon air compressor. No one helped me since this was my first purchase. As I get home the 2 gauges are not aligned correctly and it is loose. As I go back to return it they immediatly tell me well it has to go through tool rentals. Well when they asked whats wrong I explained to them It is not aligned and air is escaping. The person quickly respond I have to purchase thread sealing tape. I said but why if its originally not suppose to. then as they wrapped it with sealing tape. the gauge was not aligned and they asked me its all set. I said " I want the air to be exactly like the box should be" There respond was "Thats just a picture nothing is accurate"...... so as i finally exchanged it guess what its a used one. How you like them apple is what LOWES IS NOW SAYING Since im now a 100% lowes customer. They Suck

norbert szumlanski

Went on the morning to get cement , non of it was on the bottom, they were all on top shelf, I figure I would come back later afternoon , came back around 5 still was on the top shelf. Asked bunch of employees if they could bring it down , they all werent freindly, after over an hit of waiting I left. Dont waist your time here

Eddie McBride

This place has gone down hill. Went in to replace a dryer belt (for a dryer that we bought there) we used the app to see if we could find the belt on our own. We couldnt, so I flagged down an employee that looked on the app, and led us to the duct products. Thanks for nothing home Depot. Bye Felicia.

robert divozzi

Worst day Ive ever had there.over an hour wasted for a storm door that was pre paid for and told it was brass fin. Not nickel fin.they didnt have it in brass.customer very upset.have to go and do this all over again at Warwick store..another hour or more waisted.

Christopher Folco

The problem at this and other Home Depots is when they have one of there employees working in a department and they no nothing about what there selling we had a full palett of patriots blocks delivered and when we stated putting the pattio together we

Zenaida Corsetti

I have been a customer of Home Depot for a few years and so far Ive been very satisfied with all of their customer service especially with Max ,Sandra and Steve from the garden department. They always go above and beyond to find the right answer.

Andrea Reynolds

Very slow for customer service. To assist . Takes an hour for help from receiving to show up and help u out. If they complain to u about something that is relevant. Then its longer.

Baldwin Lora

Customer service sucks nobody knows anything about nothing very small store doesnt carry alot of stuff... Prices suck overall trash place to shop very dusty guess to

Artem Saitgareev

this home depot is good. the only knock is that it is an express store so they may not have everything you need and may have to drive to one of the bigger stores.

Michael Kawan

Needed help finding wood filler and the service representative went out of his way to show me where it was and explain how to use it. Great customer service!

jose rodriguez

Es mi lugar favorito para comprar

Tyler Roche

Good for getting things needed for jobs. Customer service however is extremely slow.

A Private User

Best home depot I have been to. The staff is very friendly and helpful.

David Seng

Tools. Wood. Pipe. Etc. All the makings of an epic Saturday night

Jim Dimitri

Way up the hill but worth the trip if you need stuff

Fadi Tabet

staff unknowledgeable and sometimes rude