Category: | Motorcycle Dealer |
Address: | 933 Lititz Pike, Lititz, PA 17543, USA |
Phone: | +1 717-626-4765 |
Site: | kellerbrosmotorsports.com |
Rating: | 4 |
Working: | 9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 9AM–6PM 9AM–3PM Closed |
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A Private User
My friend and I went in to Trans-Am looking to buy new bikes. I have been riding since I was 8, and I was 16 at the time. I wanted a sport bike. The salesman told me I needed to take the motorcycle safety course before even looking at bikes. First off, this shouldnt be any concern of his. Secondly, I was actually already registered for the course (I didnt tell him this), so what was the big deal? The salesman then walked away and decided I wasnt worth his time, going to help an older (at least 40) guy. My buddy went in, 20 yrs. old at the time, and the salesman did the same thing to him, even after saying he was signing up for the course so he wanted to start looking at bikes to get once he had his license/permit. I dont know what their issue is. Maybe they think we didnt actually have the money to buy a brand new bike, I dont know. There is no excuse for treatment of customers the way they treated me and my friend. We later visited Lancaster Honda, B&B Yamaha, and Dons Kawasaki, and they were all very nice and willing to show us bikes and answer questions, without discriminating because of our age.
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A Private User
So unprofeesional, people there dont know much about bikes. Will never go back there had to buy 3 windscreens in 3 weeks because they all cracked within days, the first one I installed, and they said I overtightened the bolts causing the boltholes to crack out (bullshit). So I had to buy a new one. The next one they installed and it cracked out again. But they wouldnt replace it. The third time again the installed and it cracked out again. And they wont replace this one either. (Noticing a pattern?) I dont care if the windscreen cracks.... it happens, but it happenes 3 times In 3 weeks??? And they dont replace any of them??? Id give them zero stars if it would let me
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Ted Houser
I am shopping for a new bike and had a great experience at Keller Brothers today. They gave me open access to the techs before my ride to be sure all of my technical questions were answered. After the ride, Cody did not pressure me to buy as so many dealerships do. He gave me all the info I need to make my own decision. Have also had a good experience here with BMW service. The ownership change has been good for the business!
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Gorilla Twisted Throttle
This is the worst most unprofessional dealership Ive ever been too. They were unfamiliar with thier products, financing was a confused nightmare. I had to continually contact them about the bike, they never got back to me when they said they would. The place is run by a bunch of kids that have no clue Whats going on. I would never ever recommend anyone to visit this establishment.
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rob price
I rode up from Delaware to get a 18K service on my bike. These guys were fast. The sales, service and parts staff were great. I was in and out within a couple of hours and they have definitely earned my future business. BMW riders should consider this place if anything its worth the ride through the Lancaster countryside.
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Joe Gochenauer
All the staff are very friendly and knowledgeable. They will help you find the right bike, four-wheeler, side by side, or anything in-between and get you fitted with all the right gear! If your looking for on or off road, or even just need some gear for the ride you have this is defiantly the place to go!
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Jay Barry
The last time I had my Concours serviced there a mistake was made with a part they installed. I caught it and brought it to their attention. Even though it was made while under different ownership, they made things right. Kudos for doing the right thing.
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Heith Cummings
Joe and all the folks at Keller Bros are great!! I purchased a GS they had advertised on Cycle Trader with the majority of the transaction completed by email. Fair price, bike as described and great help with shipping and accessories.
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Kevin McKenna
Purchased a GS Adventure with help from Matt & Kent after re-opening as Keller Bros Motorsports. Great place to do business. Being under the Keller Bros family made it easy to trade an extra car I had on a bike. Thanks guys!
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Julie Joseph
Josh and his staff are wonderful to work with. They went out of their way given an issue I had with a Suzuki Dirt Bike. Over and above the call of duty! Great Team at Keller and one I would highly recommend! Michael J
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Deep !!
This place sucks. I got a motorcycle from them, and found out they didnt do all my paperwork after 2 months.
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angel lopez
I bought my bmw s1000rr there everyone was really nice, great deal on everything I bought there so far
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Seth Winters
Keller Bros. has always been a good automotive organization, now I can deal with them for my bike!
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EricReedy
Matt is a great sales person. I picked up my new BMW from him.. Great guy great dealership.
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Prescott Balch
Excellent service from parts and service! Very accommodating and helpful.
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Nesh Go-getter
Want a good bike for cheap? This is the place for you.
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A Private User
Bought my 2008 & 2011 hayabusas here. No complaints.
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Dean Stoesz
Carl and Andrew fixed my bike efficiently and well.
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Christian Kloppenburg
Have had good parts/service experiences here.
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Danielle Gochenauer
Great dealership and new management!!!
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Dan Flosser
but we all miss Trans-Am!
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Seth Winters
Always good service.
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Philip Scribani Jr
Awesome employees.