Fatigues Army & Navy Surplus Gear Company

Category:	Army & Navy Surplus Shop
Address:	84 Texas Palmyra Hwy, Hawley, PA 18428, USA
Phone:	+1 570-226-6770
Site:	fatiguesarmynavy.com
Rating:	4.2
Working:	10AM–5PM 10AM–5PM 10AM–5PM 10AM–5PM 10AM–5PM 10AM–5PM 11AM–3PM

Location

Photos 100

Reviews 15

Theresa & Bob Cutter II

This has been the worst experience I have ever had with a company in my life. I placed an order back on 8/31/16. I never received a shipping confirmation so on 9/8/16 I reached out and spoke to Carol. Who verified that one item had been discontinued. This was no problem. They were to continue shipping 2 pairs of boots. I specifically asked when they would ship. The answer was today (9/8) or tomorrow (9/9). Yesterday 9/12/16 I receive an email they are trying to get in touch. So, I call them. Carol answers the phone and wants to confirm my order AGAIN. The order still has not shipped. I told her that this is not acceptable and if they cannot ship them by the end of business yesterday to cancel my order. Last night (9/12) I receive and email that my order has been cancelled. I respond making sure it was cancelled because they cannot fill the shipment by the end of the day. Carol tells me that the order was ACCIDENTALLY cancelled on Sunday! How is this possible!! She calls this morning and is one of the rudest customer service reps I have EVER dealt with in all of my years of business. They should be ASHAMED that this is the way that their company is run. I will NEVER do business with them again.

Kathleen Ross

Just received my order of backpacks for my kids for school. Bags were of excellent quality. The lady who handled my order was very knowledgeable about her products, & was able to help me choose the right bags for my kids. She was such a pleasure to speak to. Ordering was very easy. Looking foward to making more purchases in the near future. Thank you Fatigues Army & Navy for your great customer service.

Austin Caplan

After waiting just about 4-5 days my package arrived here today in fast timing. The contents itself being for reenactments I am becoming involved in came in a strong plastic see-through bag nicely packed inside a padded flat rate bag which helps, for here in Southern Texas lately rain has been a real killer to receiving mail. Thank yall so much, I will definitely be buying from this site again. - Tex

Milton martir

I live in Binghamton ny 1 1/2 hour away. Needed a duffel bag for the next day. Drove faster than the speed limit. They close at 5:00 I was there at 4:45 they were closed. Called them to see if anyone was around no answer. Drove an hour to another store to pick one up. They called me two days later. I would not take the trip again. Its a nice drive, once is enough.

Tissie Pannazzo

I have been shopping and buying from this store for over 5 years. There customer service is the best I have ever received. I always receive my orders on time, and it has been such a pleasure dealing with this company. Thank You Fatigues.....for your friendly service....

jennifer Criscuoli

Amazing customer service!!! Top notch quality!! Fantastic selection!! They even rushed my order!! I was so glad to finally visit in person, they treated me and my kids like family .. Thank you Fatigues Army Navy!!! You guys are the best!!

John Schell

I stop by this store often. Family owned business. Everyone there is extremely helpful and always a pleasure to chat with. Tons of cool merchandise. You really have to browse several times or you will miss something worth taking home.

A Private User

great store!! thr guy there was awesome and cathrine (i think thats her name) was all reallllly helpful! 2 floors of all your army stuff!!!!!!!!!!!!! 1000%%%%%%

james romaniello

This gentleman was very personable went out of his way to help us in anyway that he possibly could highly recommend him for service.

Christopher Bucca

Nice people to talk to, and have always had the stuff Ive needed. Whenever I travel and Im in the area I always stop in.

Iron monkey

Nice place and friendly people, lots of cool stuff.....

John Patrick Hoke

Great staff, prices and selection ... will be going back

barry bliden

A true Army Navy store, owners a nice people

Chris Brodhead

Lots of military gear