AT&T

AT&T, 3588 Capital City Mall Dr, Camp Hill, PA 17011, USA,

Category:	Cell Phone Store
Address:	3588 Capital City Mall Dr, Camp Hill, PA 17011, USA
Phone:	+1 717-730-9950
Site:	att.com
Rating:	3.2
Working:	10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 11AM–6PM

Location

Photos 6

Reviews 13

Mary Hickok

Terrible customer service. Was considering switching networks after a bad customer service experience with Straight Talk, but after interacting with one staff, will not be switching to ATT, ever. He told me that people switched to ATT for coverage, not the price when I noted that they really had nothing comparable price wise. He said better coverage cost more money and then dissmissed me. If only he knew my reason for switching had nothing to do with coverage and was all about customer service. Clearly ATT is network of the bourgeoise, not the common person who wants good service.

A Private User

If you want help or customer service dont even bother going to this store. I pay monthly insurance on my phone and when the screen started freezing and the phone was shutting off they told me all I could do was buy a new one.. for almost double the price Id originally payed. I then told the manager, a surly woman, that maybe I should just cancel my service because I didnt understand why I was paying insurance if I wasnt insured. She said "fine, well cancel youre account". Arent you in the business of keeping customers not turning them over to your competition?

Zack James

I have been doing business with this store for 12 years, until now. I called and inquired about the iPhone 6 availability and the young lady that answered simply stated "I dont know" and hung up. Terrible customer service, Ill never return to this store. Im in Sales for an award winning company four years in a row and was disgusted by her lack of care for the customer. Terrible.

Scott Mattern

This store is on the cutting edge of tech! They all use ipads and are on top of the latest stuff! I read the review of the other person and I had that happen too to my phone... it was covered free under the warranty, I dont get why they were getn mad at the store??? They cant fix issues, hello! Thats why they got warranty centers that do just that!

Taylor Touzinsky

Very helpful staff who gave me ALL of my options up front. They were slightly pushy on getting accessories but stopped when I said I was not going to get any. The only reason why I am not giving a full 5 stars is because the wait is a little insane. I waited 20 minutes but others behind me had an hour wait.. Make an appointment instead of walking in!

Lori Roosa

I went in and purchased the Galaxy 7 Edge, and planned to switch over new phone to my contract. They had no problem accommodating me and representatives were very friendly and helpful.

Michael Bruetsch

The first individual whos name I believe was Don who is a so called manager was rude and not customer friendly. After being assigned a different sales person our experience was great.

Alex Manning

Call ahead and find out when Mike will be working. Then go during that time and ask for him upon entering the store. You will have an excellent experience.

Toby Hoffman

They have no idea whats going on, customer service is horrible, AT&T is letting there customers down with stores like this

Gama Flores

Go somewhere else unless you love to stand around. Customer service is non existent.

Sagar Patel

allways busy and no good service many times

Suzette Flores

Waiting. Lots and lots of waiting.

Jeeth Yesudas

Gud o e.