The Home Depot

Category:	Home Improvement Store
Address:	3926 Nazareth Pike, Bethlehem, PA 18020, USA
Phone:	+1 610-882-0252
Site:	homedepot.com
Rating:	4.1
Working:	6AM–10PM 6AM–10PM 6AM–10PM 6AM–10PM 6AM–10PM 6AM–10PM 8AM–8PM

Location

Photos 100

Reviews 18

Christopher Jeffry Hamilton

On a recent visit to the 3926 Nazareth Pike, Bethlehem, PA 18020 location I planned to use the remainder of a gift card I had for quite a while. I had kept a photo of the card including pin so I could use it online or in store. The attendant was confused how to enter the card with a manager hovering - so she asked the manager *MARY*. Mary was immediately skeptical and looked at my phone declaring "I wont accept that". I asked why and she said "I need the physical card". I aseked a few other questions around the difference between the physical card and a "stolen photo vs stolen card" "ability to use card online etc etc". This was a $255 store credit Ive had for a few years. I dont carry the card with me everywhere. After this quite unpleasant and hostile interaction with Mary, I asked to speak to a manger -- she noted she was the manager so I asked for another manager. Shortly after *LEE* came up to me, and without asking anything and very much in my face, started saying "I need the physical card". I attempted a few questions around why, however he was not interested in anything expect repeating "I need the physical card". At this point I had paid for my purchase with my own card because arguing with these two unprofessional and irate managers was not worth my time. I am incredibly dismayed at the conduct of both managers and especially that Kim had pre informed Lee in such a way that he already had prepared his statement and had no need to listen to me. Neither were willing to work with the situation, both told me "not my problem, thats policy, its not my fault". Maybe it is policy (which Ive never seen in the years of slowlay using this card) but the attitude of BOTH managers was commpletely the unacceptable

Sarah Donovan

Generally Im not a big home store chick, i just feel like thats guy stuff. I never know what Im doing or where to go, and I generally dont find them to be much help or going out of their way to see if I need anything. Well I was so nicely surprised by the service here at this location. The staff was nice and friendly, and even though I had prepared to spend a half hour in there wandering aimlessly around, I was in and out all in about ten minutes! It was amazing. What a relief to know I can go to a home store and not feel lost for an hour. This will be my new go to place when I need home supplies.

Bethann Williams

Rob the assistant manager is the most nicest helpful guy and took his time with us to help us find everything we were looking for ,for a bathroom remodel nothing was to much trouble.and was nice to all the associates and customers we passed a number one in our book.

Mark Messinger

Horrible service, also never waited so long on the phone for a manager to take care of a delivery I wad promised a week an half ago nobody called to reshced appointment and sales lied to us saying we could have it friday save yourself the trouble

David Hoback

Called and asked if I as able to get a roller shade cut to size and was told if I hadnt purchased it there that they would not do it. So I took it to Lowes and they cut. No qusetions asked. So now Ill take my bussiness to Lowes.

Brown Envelope User

This store is awful!!! They do NOT honor Military Vets!!! I would recommend going to the Easton store, at least there you get RESPECT!!

Jeremy Hylton

This is a big chain, and you probably know what to expect here. The greeter at the door helped me figure out where everything was.

PAC PAC

Created order online and picked it up. Very smooth transaction. Denise (HD rep) was very helpful, knowledgeable and efficient.

John Marquette

Nothing remarkable about this Home Depot. They had very clean bathrooms (at far back of store). Parking lot is a bit confusing.

Shel Fulmer

Never really been a fan of the Depot. I was here as a necessity. They had what I needed, but no offers of assistance.

Lisa Oakes

Its the only hardware store near me...and its home depot!