Category: | Auto Parts Store |
Address: | 5105 Commercial St SE, Salem, OR 97306, USA |
Phone: | +1 503-581-6655 |
Site: | napaonline.com |
Rating: | 4.4 |
Working: | 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 8AM–5PM 10AM–4PM |
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Nigel Jordan
I live in Colorado and was a day away from driving a 2001 Suburban with 245k miles on it the 1300 miles back from Salem. It started running rough and was throwing a code, so I popped in here to see if theyd scan it for me really quickly so I could diagnose what needed to be fixed. Nope. They told me they didnt have a hand scanner for in store use, and that I could buy one for $60. What sort of fuckery is this? ANY auto parts store in Colorado will do this free of charge, some will even clear the codes for you and we live in a county that requires emissions. Popped over to Oil Can Henrys and they scanned it. Stopped into OReilley later that night and they said theyd have scanned it for me too. Id give them one star, but I dont know enough about the store to warrant such a low review. Maybe next time, guys, just help a guy out. Earn a little business, hmmm?
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Michael Tishman
Had a bit of trouble yesterday with our car battery. I was surprised they not only had it in stock, but made sure I properly installed it with the help of John. He went above and beyond to help me, which was much appreciated. I was all set and off I went knowing everything was right. Great stuff guys! and the one girl Ha ha. thanks.
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Kellie Anderson
I needed an item to get my daughters car back on the road and went straight theyre from work. They were closed at 6:00 which was about five minutes before I arrived. This is not to say they have horrible service - I really dont know because I never got inside. When or if I do, Ill update my review.
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Ian Allen
Employees here help you get the job done, tell them what you need and they will find it for you, I always buy my wiper blades from them and they helped me make sure I got the right oil filter for my car
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Mick Reed
They have a good variety of quality brands, but are not very cheap on pricing. If your bargain auto parts shop doesnt have the brand you want, they are a good place to check.
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joshua cooper
Horrible customer service an attitude by the employees an manager an didnt have a clue what they are doing. My shop eill never use this napa for business again.
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Donald Leavitt
Almost always able to get the parts I need within a day or two. A little more expensive, but the quality of the parts you get is worth it!
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Cordell Stewart
This place usually has the part you cant find elsewhere. Also, a lot of their Napa Gold filters etc. are still made in the USA.
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Desiree Thompson
They are super helpful. I dont know anything about cars so the fact that they are so knowledgeable is really important to me.
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Ariel Botta
Employees are freindly and knowlegable with what I needed. I have been getting things for my car from here for over 4 years.
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Lyal Shoff
Good selection of parts and help. People are friendly and helpful. Git a great deal on some synthetic generic oil there...
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Ryan Richardson
Great staff. They had no customers so they helped me find what I was looking and I was out in such a short time!
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Michiel Spence-Majors
Great service, I usually go out of my way to visit this NAPA because of the service and knowledgeable staff.
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Colleen Coombs
Many thanks to Brian for excellent customer service in helping us replace a turn signal light.
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David Ball
These guys are always helpful and on task! My favorite auto parts place by far
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Virgil Mccurdy
Service is pretty good know what theyre talking about most of the time
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Alicia Anderson
They know you by babe if youve been twice. Theyre good people.
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Mister Salem
Lots of goodies! A bit high priced on generic items.
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A Private User
Excellent knowledge and can get the hard to find parts
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James Hebard
Had a hard to find part and very knowledgeable people
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Drew Carter
Helpful staff. Took time to compare part prices.
SC
Not very helpful when looking for a certain part
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Ron Miller
The guy that helped me really new his stuff !!!
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Brent Wall
Very nice clean Store. Super helpful staff.
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Brian Samuel
Friendly staff and a large selection parts.
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Denise Lana
They were very helpful when my battery died.
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Teresa Smart
Great customer service. Kinda spendy.
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Adam Margeson
Staff is helpful. Prices are decent.
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David Lopez
They always friendly and helpful
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Noff Speed
They had exactly what I needed
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Larry Lynn
our favorite auto parts store
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Nicholas Walker
Always have the things I need.
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Rudolf Dubrovszky
most helpful when needed.
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Kenneth Billings
Quick clean transaction.
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Trish Dannen
Great customer service
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Lee Morgan
Fast & friendly
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Ethan Williams
Great people
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Dave johnson
Great