NAPA Auto Parts - Little Lake Auto Parts

Category:	Auto Parts Store
Address:	1571 S Main St, Willits, CA 95490, USA
Phone:	+1 707-459-6831
Site:	napaonline.com
Rating:	3.9
Working:	8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–5PM Closed

Location

Photos 11

Reviews 15

Eric Hansen

Wow!!! Amazing customer support/service and a excellent staff of people to work with. Tim and the fine lady at this NAPA saved me from a weekend of stress, found the parts I needed for a not so familiar car in a nieghboring city, had the parts shipped up, they opened the doors to me early on a rainy day, had parts by 8:30 am, let me use the back of the store to change out the serpentine belt tensioner, belt, and idler pulley, loaned me some tools and was back on the road by 9:45am. These people at this location know how to take care of people in a bad situation, I was 850 miles from home with my wife and kids, not sure how to get the parts I needed in a small town with a population under 5000, but again Tim made this happen flawlessly. By far the best auto parts buying experience I have had to date, and I have had many. Thanks again Tim.

Lee Pratt

My auto battery suddenly died while I was forty miles from home. The folks at this auto parts store were more helpful than I could have dared to hope. A man came out and tried to remove the fittings from the battery, which proved almost impossible because there was so much corrosion. He tested the battery and installed a new one for me. Since I know very little about auto mechanics, I am very grateful for the service and help I received today. If I had been towed to a garage the expense and inconvenience would have been great, indeed.

fredlesson

I went today to show my starter still under warranty that I took off my Ford f250 to show it and have it tested, I tested it myself just before and realized it would spin but not engage. When they tested it they said it was good. My understanding is that it was probably an intermittent failure, anyhow they swapped it with a new one without difficulty, I came home put it back and the truck started right up. Great customer service Fred

Abdullah Sarwari

Was going on a camping trip and on the way my van started misfiring. I first stopped at OReillys down the street they were kind enough to diagnose my car and tell me what cylinder was misfiring but wouldnt let me use their tool. Drove down to this NAPA and they were so friendly! They let me use their tools, gave me a hand with the car, and provided me with an overall positive experience and made my bad situation a lot better.

Sammy Vargas

Nice small place to shop for a part for your car or just get a miscellaneous that you might be working in your car. Friendly staff always happy and ready to help you, they even will help you choose the same product for less money that will do exactly the same thing. Im glad I went there to get what I needed!!!

Norcal Gametime

Tim, Cathy, Danny, River...all of those people at Napa are very friendly and helpful. I know that when I walk into this Napa, that I will walk out with the right parts...that is not always the case at part stores....Even when they are very busy, they always take the time to greet people coming into the store.

Andrew Hooper

Was on a road trip with the family, pets, and luggage. Tire started to go flat and they fixed the tire free of charge, but the kicker is, they were kind enough to see that I was just passing through and prioritized my repair since the kids were just sitting in the truck. Great group of guys and gals!

Herbert Furnurtenburger

Once more NAPA proves to have awful bad customer service. You would think Id learn. I will never use NAPA parts again not will I allow my mechanic to use them with my car.

Michelle Goforth

Good prices, good people. They remembered I won the raffle and gave me the first aid kit I won.

Skank Hunt 420

complete joke, I know kids that work at McDonalds that know more about cars then there staff!

Mendocino porsche

The guys that work here really know there parts and really help you get what you need

Keith Beeson

They couldnt fix my hydraulic line but they did recommend me to another place.

Terry Patterson

Very helpful staff, has large selection

Adam Klarr

SMALL TOWN PRICES. Come on OReilly s