NAPA Auto Parts - Eugene Auto Parts

Category:	Auto Parts Store
Address:	3360 W 11th Ave, Eugene, OR 97402, USA
Phone:	+1 541-342-2626
Site:	napaonline.com
Rating:	3.5
Working:	8AM–7PM 8AM–7PM 8AM–7PM 8AM–7PM 8AM–7PM 8AM–5PM 9AM–5PM

Location

Photos 13

Reviews 11

B. Anderson

I was online on Napas website, reserving a some parts and called the W 11th location to ask a couple of questions about the items. I was quoted a price for something that was not listed on the website, and wrote the cost down. The other items I reserved to pick up the next day were from the website. The next day my husband went in to pick up the items and they tried to charge him $50 MORE for the items. When he told the guy how much the items were quoted to me (and the fact that the prices are clearly stated on the website), he told him "oh yeah, it was a AAA discount for her (um, that was never mentioned, though I am a member). They DID honor the price in the end, but not after they told my husband that the parts I wanted were not in stock - yet they were (and confirmed on the phone), and they had to go searching for them. He said they were not very helpful and disorganized.

Kai Mainville

Friendly and helpful employees. Great service with a smile. If they arent able to find what you are looking for they will tell you where you should go to find the part that your looking for. No complaints.

James Killian

Called to ask a question got the rudest services ever, hope they have enough employees to keep them in business because they know how to drive customers away. Will never, ever shop there.

Tristain Parks

was informed that I was looking for the wrong part. was shown In can only get it thru the manufacture. Glad they are knowledgeable enough to prevent you from buying the wrong part.

Jonathan Decker

The employees were asome. There only downside to me is that I just needed to use a screw driver to install the part and was told that they no loner tools.

pat musso

I had a problem part noone else could find & the people at this store found it right away, it was also in stock at a fair price.

Carlos R. Bustamante

I ordered a part on Saturday afternoon and I picked it up on Sunday morning. The only place to buy Auto part.

A Private User

Complete idiots, horrible service, wrong parts, four days late to get the wrong parts! Stay away!

Dominick Kasper

Called to verify they would be open till 5 showed up at 4 and they are closed.

David Buchanan

All the parts u beed to fix or spruce up ur ride. Great service.

Brandon Heckathorn

I like the guys there. They are Helpful to get the part I need.