Category: | Bicycle Store |
Address: | 9240 SE Woodstock Blvd, Portland, OR 97266, USA |
Phone: | +1 503-901-9546 |
Site: | nwprogear.com |
Rating: | 4.9 |
Working: | 11AM–7PM 11AM–7PM 11AM–5PM 11AM–7PM 11AM–4PM Closed 11AM–7PM |
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Berta Romio
As good as it gets is right!! I feel SO lucky to have found these guys. I had an old full suspension bike that I absolutely loved. Didnt really want to spend thousands on a new bike, but the old one had fallen off the truck and, in addition to being severely outdated, really needed some TLC. I take a small frame, and I just wasnt finding anything I liked half as much as the old bike, that I could afford. I wished there was a way to recycle the old gal, but truly thought the idea was way out to lunch. Thanks to NWProgear my old bike now lives another life, WAY better than it was brand new!! Dimitri took the time and energy to look for parts in Canada and even those he could adapt off e-bay, to fit my frame. I now have my old pal back and best of all, it didnt break the bank doing it! At the end of it all, I asked him if he enjoyed it or would never do it again. A true craftsman, he said he enjoyed the challenge.
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Antony Castillo
Great shop and staff, Dimitri is knowledgeable and very low pressure. I purchased a pre-owned Specialized Crosstour recommended from NwProGear to make sure that I truly was into cycling before I invested heavily in the sport. Three months later Dimitri just hooked me up with a great deal and an awesome trade in for my Specialized on a pair of Fuji Absolutes for my Fiance and I. Being in a sales myself, I really appreciated Dimitris honesty and professionalism. He showed me what equipment met my level of riding experience, introduced me to some cool apps on my phone that will track my accomplishments and even suggested some local rides that he enjoys himself. NwProGear is a great addition to Lents and I am glad to have them in the hood.
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Nathanael Novotny
This shop is amazing! I have now both purchased a used bike from NWProGear as well had them assemble a custom bike that I ordered. Not only was the used bike in great shape and for a fair price but they also went over the bike and replaced any part that had more than normal wear, a free 3 month warranty as well as free tune up and adjustments in that time frame. My custom bike that they assembled came damaged and with some issues, once we worked through a resolution they did an amazing job making everything exactly how I wanted it. They are honest and care about their customers as well their turn around time is fast! I dont see me going to any other shop anytime soon!
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danielle cleary
My husband and I recently bought a used road bike from NWProGear. Owner is wonderful, willing to go out of his way to help you in any way possible. Nice variety of products at the shop, very affordable, and willing to work with you on price. After being ridden a few times, the bikes stopper needed some tweaking. The owner quickly returned my phone call, told me to bring it right over, and worked on it right there while I waited. Excellent customer service and great products. Would highly recommend NWProGear to anyone in need of some bike maintenance or looking to buy a used bicycle.
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WrongSpeedy
Recently bought a Vintage Nishiki Road Compe from NW Pro Gear. Really beautiful bike. Great service. Test rode the bike then came back to buy it the next day. They were flexible with their prices. I took the bike for a spin around the block after I purchased it and go figure managed to find a staple. I walked the bike back in less than 5 minutes later and he tried to find me a new innertube to comp me but didnt have the right size. So he patched it for me instead. Taking the bike back in today for some minor adjustments. Really great service so far. Cannot stress it enough.
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Ed Anishchenko
Ive had the greatest experience at NW Pro Gear ever since I found them two years ago. Over this time I have purchased three bicycles, one used and two brand new, always getting superior customer service and suggestions on what best would suit what I am looking for. Dimitriy really knows the product and his team delivers great results during your purchase or during service. I find location to be very handy as it is right along side Springwater Corridor and you may stop by while you are out on a bike and say hello! Hands down great people and product! Ed A
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John Kelly
Dimitriy was great from the first time i walked in there...i was there to look for somthing i could ride being a big person just trying to loose weight he built me a bike from some used and new parts that could handle me and he never tried to sale me on more expensive parts... he showed me differences between them and was very informative on all the new styles and technology so that i could choose myself..thanks again Dimitriy for the SWEET Kona Stinky
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Bob Williams
My bike needed a tune up. The gears would not shift properly, and the brake cables were rusted out and locked up. I brought it in to NwProGear. They took care of it, made all the adjustments, installed some new cables and finished all the repairs the same day! I was amazed. The other bike shop I called told me it would take almost a week to get my bike back. Thank you NwProGear, I will be sending all of my friends and relatives here.
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Vitaliy Borkin
I needed to get a bike, the last one I had was really old and did not fit me well. Came to Nw Pro gear and got a great deal on a used bike. they help me find the bike that fits me well, and fit my budget. Really happy with the customer service! Knowing they offer warranty and stand behind their product make the buying experience much more pleasant, that’s something you won’t find when you buy a used bike from someone on craigslist.
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David Pavlenko
Purchased a older Schwinn Traveler for my wife for her birthday. I had NWProGear rebuild the bike and install the components I wanted - new bar, pedals, brooks saddle, brooks grips, new brake pads and lines, fenders, lightweight wheels, tires, etc... everything to make the bike look new but still retain the "vintage" look. The result was amazing. Wife is loving the bicycle. I would definitely recommend this place! Thanks again!
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Earl Snapp
NwProGear...Cant say enough about this place, customer service, staff knowledge, and quality used/new bike selection. Ivepurchased two new bikes so far, with another one ordered. Although I live downtown sw, going out to 92nd presents no challenge, and is well worth it. Dimitrity will make you feel like you are is only customer, and is great all across the board. Earl A happy customer for life.
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Scott Toll
I recently had a great experience with Dimitriy and Joel at NW Pro Gear, selling them used bike parts I had accumulated. They were very fair with their valuation of the parts and provided quick payment for what they purchased. NW Pro Gear is providing a fantastic option for the local Portland cycling community to buy, sell, and trade top quality new and used bikes and bike parts.
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Alex Pavliy
Took my sons BMX bike to have brakes adjusted and was met with fast and friendly customer service. Vitaly did great job and even replaced a bad brake cable. I was notified the following day that my bike was ready to be picked up. Met with Dmitry and he showed me a very nice BMX that he had for sale. I walked away a very satisfied customer with now 2 BMX bikes for my boys.