Category: | Shipping and Mailing Service |
Address: | 901 Brutscher St d, Newberg, OR 97132, USA |
Phone: | +1 503-554-1959 |
Site: | theupsstorelocal.com |
Rating: | 3.8 |
Working: | 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 9AM–5PM Closed |
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J Saxton
Nice folks but I was given unsatisfactory information. Please note UPS will very likely NOT cover your pkg with insurance if it is fragile unless THEY do the packaging. I asked what sufficient packaging meant what I purchased insurance, and described how Id packaged it. The clerk thought that sounded fine, so I paid to insure it for $400. My heirloom lithograph was dropped and the glass broken en route, the glass scratching the lithograph in many places. UPS has refused to cover the damages because the packaging was "insufficient." I was told when I called today that they will guarantee coverage if they do the packaging. Why wasnt I told that???
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Liz Grube
I stopped into the UPS store in Newberg to ship some wine that Id bought in Oregon back to New England--no easy task, I found out when I researched all the crazy state laws. The stores Wine Country Shippers did a great job. The specialized packaging kept the wine bottles safe, and everything arrived right on time. I also shipped another box with various items, including wine glasses and some glass jars. Again, the packaging job was perfect, and all of my souvenirs arrived in great shape. The staff at the store was helpful and friendly, so overall I had an excellent experience.
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Daniel Nibler
I came in to return an item I bought on amazon. I brought in my shipping label Id printed out and when I showed it to the employee there, he simply printed me a receipt and told me hed take it from there and to have a nice day. Great service in my experience. He dealt with all the packaging work and the entire transaction took about 25 seconds.
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Danny Goode
Steve, the owner, is a very dishonest person..I shipped some fragile items and upon receipt there were many broken pieces wrapped in baggies...we paid for insurance but had a hassle in getting paid...was told I could never come in again...the workers are careless and do not take care of your items...would never go back even if I could....
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Bill Goode
Sometimes, even after careful packaging, items get broke during shipment especially when they travel across the country. I had a claim and Steve worked with me to make sure it was resolved to my satisfaction, which it was, and in a short time.
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Kelly Stone
Ashley, the manager was so helpful in packing and shipping my box for me. Great customer service and very nice staff.
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Jeff Rehder
Great place, great prices and very nice people.