Category: | Craft Store |
Address: | 1871 14th Ave SE, Albany, OR 97322, USA |
Phone: | +1 541-791-8889 |
Site: | hobbylobby.com |
Rating: | 4 |
Working: | 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM Closed |
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Sarah B
I like the store in general and we use some of their products with our business. Their prices are competitive though you have to be careful, some items are very cheaply made. We mainly buy the decorative trunks. The ones in the store are usually very nice and its great that you can buy them separately (you can only get the whole set of 3 online) but you have to be there quick during the 50% off sale to get more than a couple so we order them online. Theyre a descent price when theyre half off AND they look ok/work properly (i.e. the lid closes and at least semi-lines up with the bottom). Lately it seems that I have to order at least DOUBLE what I need because the ones Im getting are SO CRAPPY I have to call and send them back for a refund/exchange. This last order we made we ordered 8 sets of trunks (24 trunks total). Out of those 4 SETS and one piece from another had problems. THATS MORE THAN HALF!!! Now Im not talking a few paint drips, a lid that wont fully close. I can work with that. Im talking about large blobs of stain (of OTHER colors of paint than the box is painted- such as dark walnut stain blobbed on the white boxes), hardware thats torn off or missing, lids that are so tweaked the lid doesnt line up with the box by around 1/4-1/2" inch (not something that could happen during shipping with how these are packed, the "packers" are SENDING THEM like this!!!), tons of fibers sealed into the lid of the product like someone wiped it with a cheap rag before the lid was dry, large smears of glue all over the front that has discolored the stain.... When I call to report it usually everyone is very nice and understanding (Ive had to do it almost every time- Im NOT keeping something I even paid half price for as its garbage when it arrives like this). However, this time the service rep was quite rude and even went so far as to state that "if theyre arriving like this almost every time maybe you shouldnt buy them anymore". Nice huh? How about you guys PROVIDE A BETTER PRODUCT (Ill even pay more- ESPECIALLY NOT to have to do this every time!!!) I just want what I paid for! If the pictures advertised showed this is how they are most of the time I would understand. However, they dont. I pay for a functional NEAT looking product, and unfortunately I havent been getting it lately. I do offer to send pictures every time of the issues (they usually refuse), I keep them as per their request in case the manufacturer sends UPS to pick them up- when they eventually dont, we donate them. If I didnt need them for our business I wouldnt buy them anymore :/ Now Im experiencing a small panic attack every time my Hobby Lobby order arrives (since I know I have to spend at least half an hour on the phone fixing the problem) :/ They do make descent products (most of the time) for a good price so well continue to provide them with at least some business. However, Im very much doubting it will be as much and most likely not online as I cant see what Im getting before hand.
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Miranda Prince
I called and asked if they had an item. The employee who answered the phone said they did. I went to the appropriate department (fabric), and asked an employee there, and she said they didnt have it, and never had. She was very abrupt about it, and seemed not to care at almost that i was given wrong information. Im not a fan of Hobby Lobby anyway, and now, I will avoid shopping there whenever i can.
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IronSharpens Iron
Homey feeling while 1 stop shopping for crafts. H.L has about any craft you can think of. School projects to home decorations. Workers are very willing to help, if you ask. Affordable over other craft stores. I couldnt imagine any dislikes. Always the bitter few who hate anything that endorses a happy family
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Janet Hawkins
Love this store, just wish it was closer though I hear there is one going into Salem, Oregon??!!! I gladly drive from McMinnville to Albany to shop. Great great prices, very friendly kind staff, restrooms are very clean which is a plus when bringing small children. I just love going there.
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Ron Kress
Very nice place large store with a huge selection of items. I always enjoy going in the store to look around I can usually find something to buy. The employees are friendly and are helpful if you have questions.
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Luci Jimenez
pabrisima tienda tiene de todo y hay muchos descuentos y es para todos los gustos
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Lori Willard
I live far away & called first to see if they had what I wanted. Spoke to Shawn in home accents. She was so sweet & helpful, and gave me the information I needed. Now will make the trip over to shop.
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Henry Bielefeld
Just wanted to thank you folks for all the fodder youve provided for the countrys comedians. Youre the best source to come along since Rev. Phelps (may Zeus rest his soul). Hank Eugene, OR
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Viktoriya Ilnitskaya
OK so this place is quite expensive but if you sign up for their emails, youll get a 40% coupon. Otherwise, watch their sales as different categories go on sale weekly, such as 50% off!
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Michael Shilling
Great place to shop for all your arts and crafts needs. The prices are a bit higher than others but they are a Christian based business so that makes it worth the money to me.
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Andrew Fuhriman
Great selection of craft goods with a nice layout. Customer service isnt the greatest here, especially at checkout. They have really nice fabrics for great prices here.
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Kathleen Korn
Help is slow and hard to find. checkout is very slow ...located in the mall and closed on Sundays while other shops are open. Hobby Lobby , slow and inconvenient
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Bobbie Esplin
I had some art framed here and the experience was great, pricey but very good. All the staff is very friendly (from what I could tell). I had a great experience.
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Alexis Cain
Huge store with almost everything, and most everything is on sale. It could be setup better to utilize their space, but otherwise is great.
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Vernon Castro
Coming here is like therapy for me. Get a lot of inspiration of what my next project could be and they always have what Im looking for.
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Brett Downes
Very clean and organized, plenty of staff inside to help. Shelves were very well stocked and was easy to get help for what I needed.
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Nick Saemenes
Friendly staff that is willing to help you find what you are looking for. Would have been convenient if they were open on Sunday.
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Bev Hovelsrud
Love, Love, Love! !! They have EVERYTHING!!!! And most likely its on sale or with their app 40% off!!! Fabulous Store!
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Devin Cordova
Rare to find anyone that will help you, because they are always talking to their friends, or judging people who walk in.
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Theresa Desaulniers
wandered around and got no help...went back to Corvallis to Michaels and they were so much nicer and helpful.
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Jan Zimmerman
Hobby Lobby pushes their employees to exhaustion. Constantly moving departments around is ridiculous.
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Sarah Warner
I love this place! They have so much cute stuff and their craft supplies are very affordable.
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Mike Bolle
Poor customer service, poor management. Will never do business with the Slime balls again
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Alex Clarke
Not a fan of their politics. And everything is way overpriced crap. Wont be returning.
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Tyson King
Good craft items and always something on sale that I feel I need, maybe its a want.