Category: | Auto Parts Store |
Address: | 2020 W Main St, Norman, OK 73069, USA |
Phone: | +1 405-360-2000 |
Site: | autozone.com |
Rating: | 4.1 |
Working: | 7:30AM–9PM 7:30AM–9PM 7:30AM–9PM 7:30AM–9PM 7:30AM–9PM 7:30AM–9PM 9AM–8PM |
LG
LGC
I didnt hate this place. I couldnt stand the guy who put the new battery in my car. He is cashier 56 and he is not friendly and acts pompous. I called and spoke with Edward to get an estimate on a new battery. Edward was nice. But when I got to the store 4 minutes later, he was unavailable and I was helped by the man with no customer service skills. I work in customer service and am familiar with just being polite (its called being human) and tried making small talk. He kept cutting me off mid sentence. He had no time for me. He didnt even test my old battery before he installed my new one. When he was done, he waved by at me and went back in the store. And when I left, my car died 5 hours later!!! So thanks a lot for the defective battery that cost me $150, and also the lack of human communication skills we learn as children. Cashier 56-you have not one reason to feel as though you can act that way. You have to be pretty first!
MI
Mill tom
Auto zone is always willing to help out with finding what I need even delivering! Returns are super easy and I always get treated with respect and haste. I aquired a car with rusty lug nuts which required a lock set. They had one that had been returned laying around, so he let me have the key for free when he didnt have too. I didnt have the 34.99 so he really did a huge favor for me! Thanks auto zone team!
MI
Michelle Campbell
I will never go back to this location. Yes I am a female and I do know about cars I waited in line to cash out for 30 mins and no one said one word to me. I was asked to step aside so they could help another customer I finally go to mad I left and went to O Rilleys on Linsey and they were more then happy to help me.
TH
Thomas Maloan
I work on cars all the time and Autozone is the store I go to every time. They nearly always have what I need in stock and their prices are as good as any brick and mortar store. Also, they are fabulous about honoring warranties. Its rare to find a business so eager to stand behind their products.
YA
Yancy Hoyle
Auto parts, oil, and WD-40. Whats not to love. The only downside is AutoZone isnt staffed solely by car lovers anymore. Sometimes you get someone who is and knows what they are talking about. Other times you might as well be taking to your 4 year old nephew that eats grass clippings.
CE
Cecil Duke
Asked for help twice, no response. Found what I needed in the store myself. Went to the counter and the salesman told me he didnt help me because I was mumbling. I then asked for parts and salesman stated that Ford did not make a Supercrew. No customer service.
KE
Kevin Buck
Friendly staff and great selection. They almost always have the necessary parts in stock. The staff is ready and willing to help us anytime we visit.
JA
James Maxwell
Super helpful employees. Quick to acknowledge you and help with your needs. Really listen to the customer and work to get you the right parts.
JE
Jennifer Weems
Very helpful staff, can usually get in and out with what I need pretty quickly, usually always have what Im looking for, and reasonable prices.
A
A Private User
The Auto Zone on Lindsay is much better, I have always gone there for parts and they are very knowledgeable and will get you what you need.
JA
Jason Close
The guys here are always helpful, but the business itself relies on them very heavily, which often results in a long wait or a long line.
CU
Curtis Walker
Great customer service ! Both John and Candid went far beyond their duties to help my wife that was stranded. Thank you guys!
DA
Daniel Simpson
A few of the folks here really know their troubleshooting, there are a handful that let you leave without support.
BR
Brian Zortman
Usually a Oreilly guy. This place is pretty good though. FYI much better than the Oreilly in NE Norman.
JA
Jack Keeley
Got a discount on 7quarts of oil because they were out of stock on the 5qt ones. Great Service
RI
Ricky Neher
Bought all the parts for the front end of my truck. Great help, pricing, and very helpful.
RO
Robert Agnew
Most competitive Auto store Ive ever been to thank you guys five star rating for yall
KA
Karrie Scrivner
Some of the things here are a little pricy but well worth it.
JO
John Maurer
They usually can find the item. Expensive on some items
SE
Seymour Thecat
Theyve got the parts I needed but no CB wiring kits
CH
Chris Ridner
Great store, very knowledgeable and helpful staff
BU
Burt Dougam
Close by and cool people that work there.
CH
Christine B
Awesome! Swapped my battery, no problem.
JE
Jeffrey Wright
Knowledgable staff. Great prices.
GR
Grady Yandell
Its okay for auto needs.
MI
Michael Gordon
Good staff and service.
M.
M.T. Ewing
Staff is always helpful.
LO
Lowell Johnson
Great customer service.
ME
Melissa Newport
They are very helpful
KY
Kyle Powell
Good shop towels
FR
Frank Rubin
Super friendly