Category: | Jeweler |
Address: | 2843 Taylor Rd SW, Reynoldsburg, OH 43068, USA |
Phone: | +1 614-863-4104 |
Site: | heinsjewelers.com |
Rating: | 3.5 |
Working: | 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 10AM–3PM Closed |
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Joseph Hersh
Disappointed in the way that my Fiance and I were treated. Not treated poorly, but not taken as seriously as we should have been. We came to Heins for wedding bands. We are both younger at just about mid 20s and the man helping us seemed as though we were wasting his time (Im guessing he thought we couldnt afford much). That was until my fiance fell in love with one of the rings and we decided to buy hers there and I pulled out the credit card. Then he was ready to help us and wanted to help me find a ring. I declined and will be going to another jewelry store for my wedding band and to have the one that we bought for my fiance resized. Selection was average and service was terrible until he knew I had money to spend but then he was very nice for the rest of the transaction. Advice would be if you are younger stay away as they will not help you. Or wear a tuxedo when you go in to be taken seriously. Show you have money and they will be helpful, but I would rather stay away from businesses like that.
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Jared Throne
I bought my fiancees engagement ring and wedding band here, and now we are buying my wedding band. She also had to get her engagement ring resized, and they did it here for an affordable price. They are family owned, and it feels much more friendly and caring than regular jewelry stores. My fiancees engagement ring was a bit custom, I added rubies instead of diamonds on the side, and they took care of it from start to finish perfectly. Weve had a few communication issues in the past, a little bit of confusion about pricing or timing, but overall they work with you to give something something you are excited about and weve both loved working with them.
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John Kiss
Resized wifes engagement and wedding band here. When picking up the ring there was a small diamond missing. Glad I checked it! They said they found the diamond in the cleaner and fixed it. While yes, its fixed... Its been about 3 months and it still bothers my wife. The jewler added prongs that are much larger, and almost cover the diamond. At first glance it looks like its still missing. I shouldnt be able to automatically tell which diamond they fixed. I have not returned to request they fix it because I dont trust them to touch this jewlery anymore. Its a very sloppy fix. Hopefully another jewler will be able to fix their "fix."
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MARIA GUNTHER
I have never had a bad experience! !! Very helpful and knowledgeable, I would recommend them highly..
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Connie Cray
I have purchased several pieces of jewelry and have had great experiences
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Jared Burr
They took care of us at Heins. Great customer service.