Category: | Jewelry Store |
Address: | 1600 W Bay Dr, Largo, FL 33770, USA |
Phone: | +1 727-586-6000 |
Site: | gesner.com |
Rating: | 5 |
Working: | 9:30AM–5:30PM 9:30AM–5:30PM 9:30AM–5:30PM 9:30AM–5:30PM 9:30AM–5:30PM Closed Closed |
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Rick James
I worked with Erik this past Sunday and I must say it was an absolute pleasure. I went in wanting a wedding band but wasnt quite sure what I wanted or the differences in the styles. He walked me through the process explaining the differences between an anniversary and eternity band and also differences in how the stones are set. Erik even explained subtle differences such as the color and clarity and how it affects prices but not necessarily what the buyer can "see". I was very impressed with his knowledge and he made me feel right at home. At the end of the day after looking at dozens of bands I walked out with a $795 anniversary band which to them Im sure is a very small purchase. He spent more time and was more attentive to me and my needs than when I spent $5,000 on my engagement ring at another local jewelry store. One thing that impressed me was he said, "Im here for you! We can look at every ring in the store if you want." At no point was I pressured and he never brought up prices. He put the ball in my court which is important to me and never once seemed annoyed by pulling out band after band. Not only did I get a great deal, being an estate jewelry store, but I walked out having expanded my knowledge base so I must thank him for that. He also gave me a pamphlet that explained the 4 "Cs" of diamonds! Gesner Estate Jewelry has earned a customer for life.
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Mia Aguilar
Excellent customer service, definitely recommend for anyone looking for a unique piece.
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Jon Ensworth
Very freindly and informative was treated like a life long customer