Petland

Reviews 3

ER

Erin C

Hello my name is Shayne and I am an owner at this store first of all to people like Jess s how can I reprimand these employees if u dont get their name, how do u expect us to get better if I cant talk to the people giving bad service believe me I am a Christian man and I also have a family so get names and post them for me so that I can talk with my guys. I am so so sorry that u and ur hubby were treated that way its aweful but even though I am a good man I cant be there all the time and unless its my gm I cant trust anyone thats jus retail not because of who they but because nonon will do it like me. Thats terrible u were treated like that as for the puppy mill and omish breeder roomer thats 100% not true my dogs r bought from usda liscensed breeders who r inspected by that branch. We have recently also been backed at MY store by akc. And provide some kind of reg for most of my dogs. People please listen this is the problem with mas hysteria that one person says something then everyone thinks its true, lol and its not. Every Petland is diff some r corporate and other franchise unfortunately some of those franchisees realize they can save money upfront yes by buying these awful mill dogs but its hurts u with PR and vet bills in long run. I pay a lot of money to make sure my dogs come from the right places and its hurts me to think people say other wise I even pay over 100$jus in shipping so the unit that brings them to us is heated and cooled so the puppies arent stressed I have never not will ever buy a puppy mill dog it sounds nasty rolling off the tongue doesnt it guys?? Well thats all I have to say but please if u have a bad Experience let me know please guys and I will be happy to give anyone a tour of my facility at anytime I have nothing to hide and if u think Im lying about my puppies and I care well then read the Breeder info u people are adults and thats why we spend so much time talking with u guys before u but cause too many people buy these dogs and return them they have a contract that goes with them like anything these days and if u read it like a big boy u will see everything in there including where that dog came from and liniage. So again I am sorry my name is Shayne curnutte and I am not scared of people knowing about my Petland I hemerged countless $ not stooping to the low that is a puppy mill and now that I am making money it is easier to get those good puppies but still very costly but jus u know I have no desire or intention on my puppy buying process. One last thing of course ur going to take a puppy home and spend money if it gets sick there guy. It like a child, would u take ur new infant home and then ask to take it back when it got a cold I think not so people its a new dnay and age with lots of opinions I am jus asking for open mindedness and ur help to turn this store into a 5 star review if u have a bad employee I want to know about it this many negative comments about my store is not ok and will not be taken lightly thank u to all who commented especially the bad ones ur the most help but dont swear us of jus yet call me let me help if u would like to speak with me call the gm and ask for my # if need be tell him read this review . Remember u guys r who make a business successful and I dont to lose u Ive lived here for over 20 years ur my community my people and I care I do please help make Petland great again!!!!

B

B Decker

After several years my sons little blue fish tank finally stopped working....however, the fish were still alive. I went into the store to get something new to put the fish in. A sales woman, Martha showed me all the kids fish tanks and then suggested that since this tank sits in my family room I might like a little "more grown up" fish tank. I was shown several fish tanks with Water fall features. I picked one of these, they really did not cost much more than the kid tanks. Before check out the man at the counter removed everything from the box to make sure all the pieces for the tank and filter system where there and had a sales person in the fish department help me find a plant and even helped me get a couple more fish. The store was out of the color rock that I wanted, but said they would have more the next day. Sure enough the next day I stopped by and as I walked in the door, I was greeted, welcomed back. I was told that they had received their shippment of rocks and they thought that I should look at all the colors to make sure the color I had requested was the one I really wanted. They were right, I selected a different color rock than the one I had come in for. My new tank in WONDERFUL....I love it and have had many flattering remarks on how well it compliments the room. It is a grown up small table top tank with a rock water fall at the top. I would never had thought to get this tank if the staff had not been so helpful in finding out what I needed what it was going to be used for and where it was going. I loved that they made sure I had everything I needed to set it up right when I got home. I have been back to the store since for Fish Friday to add to the tank....and to think at one time I was just waiting for the fish to finally die so I could get rid of the tank. I love my new tank and new fish.....will be going back for every pet need I have.

MI

MiMi and the Fam!

I would NEVER recommend this place for anyone who wants to get a dog!!!!!!!!!! I purchased a puppy December 15 2016 and didnt even have the dog 2 weeks when I returned him because my daughter is allergic. When I called before returning the puppy, the manager said it was okay to do so. I told him I didnt care for a refund I just needed to get the dog out. Upon bringing the dog in, I gave back all paperwork and asked was everything clear and (including the remaining balance owed for the dog since I returned it) The manager told me I was all good and didnt owe anything else after signing a paper that gave up my rights to the puppy. Not even a few weeks later I still receive paperwork from the credit agency saying they will take money out of my account for a dog I NO LONGER have!!! I call and speak to a female manager who speaks to me as if I am clueless and tells me I dont get a refund. I let her know I was well aware of that but didnt want to pay for a dog I dont have. She tells me I am still obligated to pay for the dog even though they tool him back! She tells me its policy but I informed her after speaking to the male manager he told me I didnt owe anything and that I was good to go. I WOULD HAVE NEVER AGREED TO GIVE THE DIG BACK IF HE TOLD ME I WOULD HAVE TO PAY FOR IT STILL. I would have just sold it and paid the monthly payments instead. The female manager also made the statement "you dont have to pay the credit agency but it will go on your credit" .....I didnt have this dog 2 weeks and they still expect me to pay the remaining $400!!!! Lthey are SCAMMERS!!! Basically they took my money and still sold the dog to a new customer for full price!! They are misleading and definitely making a profit off of that!!! DONT BUY A PUPPY FROM THEM!!