Verizon Authorized Retailer - A Wireless
| Category: | Cell Phone Store |
| Address: | 6869 Pearl Rd, Middleburg Heights, OH 44130, USA |
| Phone: | +1 440-510-3080 |
| Site: | awireless.com |
| Rating: | 3.4 |
| Working: | 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 11AM–6PM |
Location
Photos 18
Reviews 7
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Jenni Naughton
Wow. Im looking at litigation with these scam artists. A year ago they sold my elderly mother in law a"free" tablet, which she went for because she thought it was really free. Shes on our family plan with us, so my husband takes care of the bill every month, she pays her share once in a while. So it is a little over a year later that we go over the bill with her because of a minor glitch, unrelated to the tablet, but as Duffy explained to her she finally grasped the reality that the tablet is costing. She regrets getting it, was completely shocked it wasnt free and said she doesnt use it, thinking that makes the cost go away. I told her if she doesnt use it to let me use it since we must pay for it anyway till the contract is up. So I get it, plug it in and the battery is not charging, so now we have a tablet that weve paid $100 some odd $$$ for and it doesnt work. There is NOTHING they can do. 3 stores, and a manager and they are NOT sorry for defrauding the elderly, nor are they sorry for wasting our money. To add insult, 3 Verizon stores tried to upsell another tablet with another 2 year contract! Verizon Wireless is NOT a nice company, they are not honest, and they talk fast only to make more sales. They do not value customers who have been with them 10 plus years!
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Chad Claire
The slimey salesman lied to me in order to make a sale. I went in just to purchase a simple phone so I could transfer my sim card and now Im stuck with a 3 year plan on a phone I didnt even want. When my first monthly bill came in the mail and I took it to the store to ask for a refund because I was mislead, the guy behind the counter told me it was too late and talked to me like I was an idiot. So thanks verizon, for making phone bills even more expensive and unfair, lying to me, and just being as scummy as possible with your terrible customer service. When my plan is up I will be switching over to another company because I will not be doing business with a company as unfriendly and distrustworthy as yours.
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A Private User
I purchased a phone here that was not working, I came back right away really upset and the nice gentlemen explained to me that it was a factory problem and they swaped out my broken phone for a brand new one and transfered all my contacts for me! I appreciate them being so friendly with me even though I wasnt so nice with them ....
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Tony Russell
Pat Hester may be the best wireless consultant I have ever worked with. I came in and he met my personal needs. He was not pushy, which was pleasantly surprising and refreshing to me. I recommend anyone that goes to this store in the Southland Plaza to ask for him. Thanks again PAT!
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Barbara Porzio
STAY AWAY. The salesman AJ was dishonest. He misrepresented the facts regarding getting a "free" tablet. When I tried to return the tablet, I was charged $70.00 which is twice the rate charged for re-stocking fee in a corporate store.
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Joe Stack
Rich W was absolutely awesome! 5 Star A+ experience at this Verizon store thanks so much for all the help Rich!!
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UzRealFans
100 % i wont be back ,too much headache and bulshit charges
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