Verizon Authorized Retailer - A Wireless

Category:	Cell Phone Store
Address:	15234 Triskett Rd, Cleveland, OH 44111, USA
Phone:	+1 216-941-8000
Site:	awireless.com
Rating:	2.8
Working:	10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 9AM–9PM 11AM–6PM

Location

Photos 12

Reviews 15

Yana Hutchison

Came here to upgrade my phone, instead got conned into a "promotion" that ended up costing me more money than saving. After questions arose, I went back to return the items only to be reassured that I would not be charged anything extra. When my first bill arrived again I went to the store. The same guy who I spoke to before didnt even know what I was being charged for and to call customer service. Customer service said to speak with the store supervisor, who should cooperate and work with me to figure out & fix my bill. When I returned to the store for the 3rd time, the supervisor was completely rude and basically told me too bad, I had to pay for everything and could not make returns even after his employee miscalculated my charges. Thank god customer service who finally worked everything out & filed a complaint with the store. DO NOT RECOMMEND buying anything from this store. The staff here are poorly trained and "management" is a complete joke.

G Griffin

I sent my mom to this location to have them assist with activating a phone I purchased for her online. Alex the manager told her he was unable to help her because she discovered not purchase the phone there. If the sign on the building says Verizon Wireless and I am a Verizon Wireless customer why would how I purchased the phone matter. I have put in a compliant with the corporate office. I would recommend people take their wireless business elsewhere

David G

Save yourself trouble and go to a legit Verizon store. Do not go to "premium" retailers. Very poor selection, staff is untrained, and poor customer service. After you order a phone, you cannot track your shipment and the store cannot tell you when it will arrive. Its any ones guess when you will receive your phone.

A Private User

They arent helpful AT ALL. They were very short with me and didnt even answer my questions, radio shack across the street was more helpful

Organ Grinder

Very rude twice Ive called to get get a problem rectified and everyone was claiming to be the store manager and were just flat out rude

A Private User

very friendly and helpful. Not so busy like the store in steelyard. I didnt have to wait at all and they were really nice and polite.

Phillip King

A very good store, one of the very few I go to, each and every time they have been very helpful.

Kim Mcfall

Every one here over the last five years has been great

James Persinger

Tony makes great deals! The phones are awesome!