GoWireless Verizon Authorized Retailer

Category:	Cell Phone Store
Address:	18344 Bagley Rd, Middleburg Heights, OH 44130, USA
Phone:	+1 440-260-6061
Site:	gowireless.com
Rating:	4.8
Working:	10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 11AM–6PM

Location

+−

Leaflet

Photos 18

Reviews 17

joe silva

I have been a loyal Verizon customer for a while now. I am very pleased with the Verizon phone service I have. But it doesnt compare to the customer service I receive from the GoWirless Verizon Premium Retailer in Middleburgh Hts. There is a gentleman there named Matthew that is by far the best customer service person I have ever dealt with in my life. I have had a couple of issues with my phone and come to his location to get any of my issues taken care of. Matthew is so polite, professional, and knowledgeable of his job. I went in to an other location once and that will be the last time that happens. Most people come in to a place with a problem and have a chip on their shoulder thinking that here we go with some young adults that wont be able to help me. I actually enjoy the thought of coming to this location. I know I am going to be greeted by a person that cares and any problem I have will be gone when I leave. I am sorry this is taking so long but with customer service like this I cant help but to make sure you are aware of the best customer service in northeast Ohio is right in my backyard. Besides Matthews great customer service. I was able to observe him train a fellow associate by the name of Jessica. I would hope that if any person reading this review needs help. Please go to the Middleburg Hts location. I promise you! You will be wowed by the service you get.

Bruce Farley

Matt and the team at this Verizon Wireless are the absolute best!! Competent, courteous, knowledgeable—they always provide incredible service. I’ve had AT&T and Sprint in the past—and have had some pretty challenging experiences at these stores as well as other Verizon stores… Im so glad I’ve finally found a carrier and a store that makes it all so EASY! Thanks Matt—and thanks to the great team you lead…

Karen Royce

Idiots. Felt like i was being questipned by the fbi. Wanted to change service to verizon and the told me my samsung note cannot be used. Why do i have friends that have a samsung and get verizon. They would not even touch my phone to see. Bought this phone 30 days ago. Young punks. 4 of them no one in the store and they couldnt be bothered because i was not going to buy a new phone.

Teresa Bennett

Joey was the most helpful, down to earth, cheerful and funny representative I have encountered at any verizon location I have been to for the full extent of my association with verizon. His proffessionalism and knowledge of products and service packages was absolutely fluent.

crystal dzurnak

Matt was awesome. He was patient, listened to my problem and then fixed my problem! I have been to many Verizon stores and have NEVER received the customer service that the Bagley Road store provided!! The entire staff is friendly and willing to help! Thank you!

Jessica Jambor

I had an amazing experience! Marisa was beyond helpful and made me feel so comfortable! The staff were helpful and wanted me to get the best deal for what I was looking for, highly recommend this Verizon!

Linda Wiley

Joe and Jasmin spent a lot of quality time explaining and helping us choose phones, plans, and threw in some "freebies". Very upbeat, personable staff at this location!

Nancy Belanger

Purchased new phones and person we had been dealing with left. William picked up in the middle and did a great job getting us up and running with our new phones.

Jackie Faust

My experience with Verizon across from southwest hospital are awesome and very nice to the 50 year old lady who does not know this high technology

Leslie Russell

Needed to Upgrade my wifes phone and purchase an I pad,had great service and very knowledgable staff at Bagley rd store,Erin wasgreat!!!

ARIC PRUITT

Jessica very excellent and great. Wonderful and fantastic people work here I recommend coming to this Verizon then any other!

Pauline Monachino

Averys my hero he finally resolved the problem Ive been dealing with for about 2 months that are giving away thank you much

Alaeddin Homsi

Joey and Vinny were very helpful. Also their sales manager Chris gave a courtesy phone call to sort out a sales issue

Baldwin Condim

Averie was a big help to us to get our phone, very patient with all our questions, he is the best,