ABC Warehouse

Category:	Appliance Store
Address:	3465 Elida Rd, Lima, OH 45807, USA
Phone:	+1 419-224-2360
Site:	abcwarehouse.com
Rating:	3.3
Working:	10AM–7PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–8PM 11AM–6PM

Location

Photos 58

Reviews 25

Tony Adams

1/18/2016 Ive never personally purchased any items from our local ABC Warehouse but my parents bought me a car starter for my vehicle for Christmas. Lets start with TRYING to make the appointment to get the car starter installed. I called, was transferred to the car/audio dept. and was then kept on hold for over five minutes. I finally hung up and called right back, again being transferred and again, on hold for over five minutes to I gave up that day. I went in the following day to make the appointment in person and, after the manager paging an associate to the car/audio dept., I stood there waiting for over 10 minutes until someone finally asked me if anyone had assisted me, only due to the fact that I had to leave the dept. to flag someone down. Not to mention, during those 10 minutes, an associate walked past me, on their cell phone, looked at me and kept walking, not asking me if I needed helped or had been helped. I eventually got the car installation scheduled and went in this past Wed. It took about the amount of time the guy said it would, I picked it up and everything seemed to work fine until I got in the car and notice they hadnt completely sealed the comparement directly above the steering wheel. No big deal, I snapped it back into place, but its a touch unprofessional to leave it open like that. The following morning I started the car because I had to run some errands, after about 10 minutes, I went out to my car and when I opened the door I noticed a clicking sound. My friend told me that my hazard lights were flashing and then, I noticed, they were flashing on the inside on the dashboard too. Even after I turned the car off, they still kept clicking. We immediately took the car out to ABC Warehouse to make an appointment for them to check it out and see what was going on, we made the appointment for two days later on Friday. Friday came around and we went to get the starter looked at. My mother, friend and I said we would wait because we figured it probably wouldnt take but maybe 20-25 minutes. We ended up waiting in the store for over an hour, never getting any type of update while we were sitting there on the progress. The guy came out and said he fixed the problem and we left. Well, the other night at work, I started my car before locking up and going out to my car, once I opened the door I heard the clicking sound again, but this time, my hazard lights werent flashing on and off. I turned the car off and the sound continued, then I turned the car on and 1/3 of my drive home the clicking continued. I luckily thought to pull out my cell phone and record each incident of the clicking noise when the car was standing still, turned off and when I was driving to show it wouldnt quit. I just got off the phone with ABC Warehouse to make a final appointment to get the car starter completely uninstalled and a full refund. In the end, I recommend not buying anything from ABC Warehouse. Yes, I understand I could of had a one time bad experience and most people would say to give them another chance, but they had their chance. I came in to get the problem fixed.. and it still isnt fixed. Not to mention, no one checked on me at any of the numerous visits at the store to see if I was finding everything okay - all the associates were too busy playing or talking on their cell phones, ON the sales floor. Theyre completely unprofessional and not customer service oriented at all. And yes, I do know that by me not shopping there wont put them out of business, and Im not saying people should try to, but I personally will not spend one more dollar or minute in any of their stores again.

dennis adams

The salesman could not demo chair wanted it was broke would not of to get new out of box to demo product 777.00 on sale was 2299.00 was no offer to let us demo new chair in home to see if we liked it. I would if paid for it. 3 visit and the store sycjs. Absolutely no management help or offers . Never b back . I do have cash .

Carter Wale

Went there 5 different times to get a faulty radio kit they installed replaced, and they were "too busy" every single time I went there, no matter the time of day. I live in St. Marys. I shouldnt have to make 5 trips to your stupid store in Lima for nothing. Its still not replaced!

A Private User

Almost never has the product advertised at the store, of course they can get it for you in a few days. Its boarder line bait and switch. I dont even bother with the place any more. Ill drive 30 minutes to Best Buy first

Nate Diller

Prices are high if you dont come at the right times. Staff are salesman so be prepared to feel like you want something bigger. Friendly atmosphere and quality product.

Sharon Wright

We have bought appliances from them. They offer you warranties we had one on our washer and dryer for ten years and the pump went out and they gave us a new one.

Dave Clevenger

Do not make eye contact when you walk in the door otherwise you will be swarmed by anxious salesmen. Aside from all that its a decent place to shop.

Todd Foust

The salesman Christopher Boneta did a great job answered all my questions very good people work there.

Devin Durbin

Good store. Sometimes a little unkept. Can snag a deal once in awhile.

Jordan Nieto

They said I needed a Visa card and then they still wont do it

Charles Spicer

Always take care of me...if there was a problem they fix it

Anvilfist1

Terrible customer service. Will never use them again.