Category: | Furniture Store |
Address: | 422 Lake Ave, Elyria, OH 44035, USA |
Phone: | +1 440-322-7109 |
Site: | sandys-furniture.com |
Rating: | 4.3 |
Working: | 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 12–4PM |
ME
Melanie Morris
Like everyone else has said, my experience in the store, purchasing, and customer service at that time were amazing, but you better hope nothing is broken upon delivery or youll have an awful time dealing with the repairs. My boyfriend and I found a great bedroom set for an awesome price, and the owner was very friendly and allowed us our personal time to discuss while also being very helpful. When we got the set, we were told that a piece of trim was missing from the footboard and a repair would need to be scheduled, and a few days later, one of the drawers on the dresser became hard to open. A repairman from an unaffiliated company came out, but it was clear that he wasnt even told what hed be fixing. He was very nice and fixed the drawer perfectly with the tools that he had, but he didnt have the materials for the footboard because he didnt even know what exactly was going on. We were directed back to deal with the store, where an entirely new footboard was ordered. During this time, another dresser drawer became hard to open. We waited to set up another repair, and this was the main problem: it took over A MONTH for them to finally come out and fix it. I called every week asking about the status of my parts (which were supposed to come in in a week), and once they were in fact in (which we had to find out by calling them, they didnt call us), actually setting up a time and date took an additional few week (we picked a day, then we were told a few days later that it wouldnt work and had to be pushed back). When the second repair finally happened (this time from the store, not the unaffiliated repairman), the men who came inside our house reeked of smoke. Im so happy were done dealing with this (until another drawer becomes hard to open).
RI
Rich Gustafson
Fantastic service, great quality, fair pricing. They really went the extra distance for us on the delivery. I would love to see more companies like this as it seems more and more of the larger companies will only cater to customers dropping big bucks, these guys treat all customers with respect.
SH
Shibley Photography
Owner and salespeople are very friendly, and approachable. They are very polite and wont hover over you like a vulture, but at the same time they have a large selection of attractive quality furniture at reasonable prices. They also have financing for everyone!
EM
Emily Heginbotham
Very fast and friendly staff made buying experience so much better. Very nice furniture at reasonable costs i love my new furniture. Financing is easy and quick. The furniture is much better price and quality than Shane furniture
CH
Chelsie Williamson
They make sure to answer any and all questions, the gentleman we spoke to even offered suggestions on what would be a better pick when you have a wild toddler :) they are good people to do business with
AN
Angel Sanchez
if youre looking for a great deal on furniture this is the place to be. We bought a mattress and couch set at a great price! Staff is very polite and courteous.
JA
Jason Swaney
The salesman, Sid, was very nice, very helpful, and not "overly aggressive", whivh I prefer, and the prices are very good. I will be returning.
MA
marie blakely
The furniture is top quality and the prices r in my budget The employee was very knowledgeable of the furniture and pleasant
QU
Quinn Barbee
Works well with customers and their needs
AM
Ameen Zayed
Great Furniture and Great Service
JE
jenny mcwilliams
Great service and very honest!
GA
Gary A. Krause
Great selection and pricing.
KI
Kimberly Parker
Great selection and prices