AT&T Authorized Retailer

Category:	Cell Phone Store
Address:	2011 Portage Trail, Cuyahoga Falls, OH 44223, USA
Phone:	+1 234-214-6800
Site:	mmsmobile.com
Rating:	2
Working:	10AM–5PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 11AM–6PM

Location

Photos 8

Reviews 14

Nicky RB

Wow here it goes, my first review ever. This store sold me a charger that was already flawed in manufacturing. I paid $32 for my purchase. It wouldnt take a charge so I brought it back in a week later. I was told that the metal prong was missing a small piece, and because it was broken they would not take it back. The prong piece is somewhere floating around in my iphone, but amazed the manager would NOT exchange it, told me to contact iWalk, the manufacturer. Wow, the business ethics at this location are beyond flawed. I would take the extra 10 min and travel to Fairlawn. It should not be the customers job to contacting their 3rd party supplier for defective merchandise, I have really never even heard of a company doing that, just want to give a heads up to any consumers. UPDATE: THE OTHER ATT STORE, EXCHANGED MY CABLE, GLADLY! It was obvious manufacturer error and they worked with the customer.

Noah Kadhiani

This service is complete garbage. I have never considered writing a review until now because I am so incredibly irritated with this service. When trying to fix a problem all the people working there have thick accents which makes it impossible to understand anything they are saying. This company sucks, the cable and Internet are overpriced and they hit you with hidden fees and randomly double the cost of your cable for no good reason. I reccomend never using them and I feel bad for you If you have the service. Not to mention I have the premium cable package and Internet and my Internet connection is trash and my cable goes out all the time. Thanks for nothing at and t.

Kandyce Macchi

This store/staff are amazing! During my visit everyone was so friendly and knowledgeable. I walked out with the best deals on everything. Kelsey saved me a ton of money on my home internet and security. What a pleasant experience!! Since this is a wireless phone store I didnt get any ice cream - nor did I expect any lol

Ronald Redd

I had a great professional experience at the Portage Crossing AT&T and store here in Cuyahoga Falls Ohio treated extremely well Ive been with AT&T as a customer for many years and they treated me like I was that your retention department was yes I love that

sarah crombie

My grandfather and I stopped in today after having little success with the customer service line. Jason and Nate gave us their full attention and helped us with the problem. They were both very friendly and proffessional. Thanks for the assistance!

Andrew Heidgerken

I am a long time Verizon customer, but when I heard that this AT&T store offered ice cream I was excited to switch! Unfortunately that must have been a limited time offer because the Ice cream sign is now gone. I hope they bring that deal back.

KC DelanoRizza

What a great store. The manager was so nice to me and helped me transfer all my data. 5+ Jason helped me update my account too to make sure I have the best value. Dont listen to the negative reviews...theyre awesome. Give them a chance.

Jon Sylvan

The outside clearly shows a banner that looks like an icecream cone. BUT THERE IS NO ICECREAM. Edit: The icecream cone sign is gone now, but the underlying problem still exists. There is still no icecream being sold at this location.

Ernest Brown

Worst service ever! Manager needs fired and attitude adjustment. If I were the owner, Id look into this. This manager made harassing remarks. I dont appreciate it and thinking about contacting a lawyer.

Sarah Kelley

We switched providers for phones, cable and internet. Nate the Great took the time to listen to what our needs were, got us completely set up, and with great rates to boot!!

Bill Floto

The manager and assistant assistant managers are so helpful with setting up my phone. Customized it so I could use it easily. Definitely recommend them.

Christina Olmos

Super great customer service here! They really helped us get our new phones set up and get a better plan worked out!

Jonathan Kelley

Nate "the great" has been very very helpful with our transition from Verizon to ATT.

Eric Olmos

Absolutely great customer service!