Zettler Hardware

Category:	Hardware Store
Address:	4518 Kenny Rd, Columbus, OH 43220, USA
Phone:	+1 614-451-0896
Site:	zettler.doitbest.com
Rating:	4.3
Working:	8AM–8PM 8AM–8PM 8AM–8PM 8AM–8PM 8AM–8PM 8AM–7PM 10AM–6PM

Location

Photos 60

Reviews 21

Aylish Connolly

Placed a special order a month ago... The original order was messed up, and never got placed. I understand mistakes happen sometimes. They assured me it would be taken care of and they would call when the order came in the following week... Still waiting. Called back 10 days ago requested a manager return my call still nothing. Worst customer service ever! So much for supporting a local store, guess Ill get my refund and go the big chain store. Frustrated!

Emily H. Walpole

Please, please do yourself a favor and go to Zettler Hardware instead of H.D. - the staff is friendly, go out of their way to see if you need help, and ACTUALLY KNOW WHERE THINGS ARE! So, in my experience you can get what you need in half the time and way less headache, and their selection is just as good for household needs - theyve always had whatever I came in for.

avoidcliches

By far my favorite hardware store. While it may look small from the outside, they have a great selection. I always find what I need without getting lost going up and down aisles like I often do in other stores. The staff is very knowledgeable and helpful about answering questions and recommending what tool or item would work best for all of my random projects!

Kyle Kline

Large variety of items in stock for a local hardware. The staff has always been very helpful, saving me "search" time every time. One minor area for improvement - checking out with misc. bolts and screws has taken a while several times, with staff apologizing for the computers being slow. Fix this and its five stars!

R Anderson

This place has the best selection in any hardware store Ive found (seriously, way better than any of the big box stores, especially for things like lamp sockets and electrical supplies). Plus the staff are incredibly helpful and knowledgable and the friendliest Ive found. Highly recommended!

A Private User

Just spoke to Zettlers about the wrong phone number. They said they know its wrong. They have tried repeatedly to get that changed by Google, but they cant. Does anyone know how to get Google to correct this? --Robert

Mel West

Nice old style hardware they have just about anything you would need and you dont have to walk for miles to get to it like the big box stores and I always enjoy a little bag of popcorn.

Michael Poe

Very helpful staff. Broad range of items. Sometimes you get a high school employee who makes a bad recommendation or misrepresents a service, though. Still, four stars overall

A Private User

This store has great customer service. I go there often to find simple things like nuts and bolts. I am always helped quickly and i come out with what i need.

Paige Hausermann

Everyone was very kind and helped me from the moment I stepped inside. They didnt try to sell me up on anything, just gave me what I needed.

Aaron Desmond

Nice local owned store, super friendly staff!! its like an old school hardware store. They even have popcorn, but needs new carpet.

Alex Whitt

Good folks, great selection for the size of the place. They were our go-to shop for our renovation.

Jesse Brooks

Support mom and pop hardware stores! Super friendly and knowledgeable staff.

Stephanie Shields

Very well stocked, with generally helpful and knowledgeable employees.

Corey Spring

The staff is extremely helpful and why I keep coming back.