Value City

Category:	Furniture Store
Address:	3080 Alum Creek Dr, Columbus, OH 43207, USA
Site:	valuecityfurniture.com
Rating:	4.3

Location

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Leaflet

Photos 1

Reviews 28

Bob Derrick

I can confirm the other negative reviews. I ordered a sectional sofa. It arrived missing a seat. So I had to wait a week with pointing metal brackets sticking out and kids playing around them. Then they arrived, tried forcing the piece in and bent the bracket. They had to order a new piece. We waited 3 weeks for a new piece to arrive. They showed up saying they were here to exchange the console piece. I didnt have the bent one they took. So after wasting time making phone calls and questioning why I didnt have the piece, he plopped it down off the brackets and I said they didnt line up and he said the guys who put it together didnt line it up and I would have to move the whole couch. So not willing to help me move it, he got he signature and got to go home. Now I need to ask family or friends to help me move a sectional to do the job they were supposed to do. These workers are truly astounding. I am going to Harbor Freight from now on. You shoud too!

Millie M

Worst experience ever ..I rented a truck to go pick up a dinning table set and the Ottoman for my sectional I waited 2 hours just so someone to tell me they didnt have the table since the one they had was set for deliver and was opened... they said they would deliver it next day ...they did we went tru all the hassle and set up the chairs my husband was working on the table.I on the 4 Chairs so when we turned the table right side up realized that the chairs are pub style table was regular table after all the work putting them together... unbelievable they only had one job...I mean how hard can matching some numbers and loading a item can be..

Lyndon Brown

Deon and Quinn were like the dynamic duo of delivery, a wonderful experience. After having a bad experience these 2 guys made up for it, careful, respectful, and a genuine care for what theyre doing. Thank you value city for hiring those guys, I will be back.

E EE

careful of ordering things online... They automatically add the protection plan (you must back click to remove it), and then my order would continually remove the promotional discount right before confirming the order (am lucky I noticed). Very deceitful...

Ashley Ingram

Deon, Quinn, and Marcus delivered my furniture and were friendly and efficient. They arrived a little before me and patiently waited. Additionally, they offered there helpful opinions on arranging my furniture. Great experience and great furniture.

Tracy Thompson

Called because im moving and lost my screws to put my bed back together and i was just wondering what size to buy. Not only did Michael call me back with the information, he said that he had extra that he would give me. Excellent customer service!

Trio Alhasred

The help was impatient but the furniture is of quality ranging from decent to good. I would never come close to the clearance items, but thats just me and Ive been told Im a bit choosy. I would call value city decently priced.

Cameron VanTilburg

Deon and Quinn were two of the most efficient and polite people. They were here in the time frame that was given. They both represented Value City very well, well be coming back to Value City for our future furniture needs.

Paul Fetters

Jehmall and Dom delivered, and they were awesome. Took care to make sure order was correct and that everything was set up properly before they left. Great guys! Would definitely recommend them to anyone!

Malachi Mustafa

The delivery team was excellent. Jon and Devontae did a great job of working through the onstacle of a long/narrow entryway to my home. I would absolutely recommend them, no question. Great service!

Mihkhi

Yeah...Apply for a job, tell them the truth up front, even call to check the status of the app and NEVER heard back from the losers. If they needed help so bad, they sure didnt act like it.

Scott Williams

My furniture was delivered and handled very well by Jehmall and Dom. They were professional and careful to get my furniture unloaded and placed quickly and efficiently.

Don Wimms

They replaced a defective piece of furniture they were willing to deliver but I picked it up.My wait time was minimal and I was pleased with the process.

elizabeth steurer

Deon and Quinn were professional and polite. They helped me arrange my furniture to where I wanted it, they didnt just drop it and go.

Janene B

This was the best service EVER! Dawon & Ramone are the nicest, sweetest, most polite delivery men I have ever had. Thank you.

Ryan Kaiser

Marcus and Ramone did a great job today and really represented Value City Furniture with professionalism and excellence

Lin Alston

Great deals for great furnitures where you can save money and get the type of furniture you want at the same time

rick finsterbusch

Jehmall and Dom were great! Delivery was timely. Everything looked great and they were in and out in no time.

Minyon Patton

Dawon and Ramone the best delivery experience giving great customer service!!!!!