Category: | Department Store |
Address: | 3535 Steelyard Dr, Cleveland, OH 44109, USA |
Phone: | +1 216-325-1107 |
Site: | target.com |
Rating: | 4.1 |
Working: | 8AM–11PM 8AM–11PM 8AM–11PM 8AM–11PM 8AM–11PM 8AM–11PM 8AM–10PM |
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Kristen McKay
Horrible experience at this Target. Genny at "Guest Services" was rude, disrespectful and a poor representation of the company. I needed three things...1. Exchange, purchase and to put 1 pair of shoes on hold. She was very "dry" with me and never once made eye contact until she disrespected me. After I completed my first transaction I asked to put 1 pair of Sandals on hold.(because I forgot my wallet) Before I finished my sentence she began to demean me. She said ,"how long are you trying to put these on hold?! I took a second to answer her, because I couldnt believe what came out of her mouth. I said until tomorrow at close, she interrupted me and said, " umm we can only hold until close". I was confused because I was sure Target held for at least 24hrs. She assured me, rudely, that wasnt the case and asked me if I was one of "those people" that put things on hold and dont come back? Again, it took everything in me to stay calm at this point. Quick fact: I never shop at this Target since I live 30 minutes away. But since I was passing through I decided to stop in. (Bad decision) I asked to speak to a manager and then she said, " you know what? It aint that serious Ill put it on hold for 24hrs. Really Genny?! If that was the case? Why all the unnecessary dialogue and disrespect? I ended up speaking to the MOD and voicing my complaint but I doubt it will get handled appropriately. Smh (shaking my head)
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Juanita Jackson
I use to love this store. Their Pharmacy staff was awesome; quick and efficient. The cashiers were pleasant and for the most part you were in and out with no hassles. The reason I stopped shopping here is due to the food department and the managers inability to do anything to correct the issue. I did a lot of my food shopping here and I always found expired food on the shelf. Not just a few days past date but weeks or months. In January 2013 I found a shelf full of fruit cups that expired in September 2012! I had spoken to the same manager three times about the matter and yet I still found expired food on the shelves.
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Alvin Tam
I came here for the Starbucks within the store. The manager decided to handle some situation of rumors going around at the moment when I did my order. It took me 5 minutes of idleness before I was able to pay while listening to their whole situation that unfolded before management needed to step in. This is highly unprofessional when it could have been handled after the shift was over or behind closed doors. Very disappointed at how this locations Starbucks/Target. At the rate they are doing this, they are slowly turning into Steelyard Walmart. Very unprofessional.
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A Private User
The reason i gave this target a three is because of a common mistake made by the cashier. Unlike like wackmart in the steel yard this is a good store for like soaps pharmacy and home stuff. I go there for stuff like that but i shop at Walmart to so when i go to Walmart i go out the way but when i need stuff i dont mind i go to this target dont waste your time at that wackmart employees at this target are freindly and have common sense for the most part but hey it beats wackmart
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Sue Kucklick
I really like this store. Everything is attractive and well-stocked, and the workers even ask if youre finding everything youre looking for. But why oh why does the Womens clothing section, stuck way in the back and ever-shrinking like some Alice in Wonderland version of a department, always look like the picked over refuse from a third-world fire sale? Weird ugly styles, missing sizes and empty shelf characterize this area and the rest of the store is fine.
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Will Oien
Worst Target ever 17 people standing around three self-checkouts available only big line and employees just stared at you instead of opening registers if I have to bag my own groceries and items I should get a discount for working at Target for 2 minutes I have a job already I shouldnt have to do theres also put your people on the registers to ring people out like theyre supposed to
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Karen Langmeyer
The store is clean and the staff is friendly and helpful. They have telephone stations you can pick up the phone and ask for assistance and an employee will come to you. I like that and have never been in another store that offers that service. The customer service is excellent. The lines are not long. They get you in and out quickly.
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Sharon K
Never Had a Bad Experience! Never shopped at a Target before this one opened. It is really a nice store with friendly employees. Walmart is across the street but the difference in employee attitude and cashier service is like comparing Heaven to Hell. Wont stop shopping there. Many times prices are lower than Walmart.
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Lillian Miller
I wanted to take a moment to thank & commend an associate named Ryan. He helped me with an item that I had purchased at another Target. He was so professional & truly provided exceptional customer service. I also what to say that this store has an excellent selection of items that you dont find at other Targets.
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Coy Redic
No help. Staff overwhelmed. I did not want to wait behind 10 people in the electronics dept just to ask a simple question. When I did run into an associate that wasnt swamped with buyers with questions, I had given up and said forget it.
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Mara Hall
Gotta love Target. The staff just wants to hurry up and go home. Try the $1 $3 $5 section while youre there. Always good finds. Definitely nice home goods Im coming to find more recently. Just bought some great lamps!!
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Ryan Stargell
The best store in steelyard. You can come here and still expect quality goods, with quality customer service. Groceries, small appliances, clothes, electronics; you can get 90% of your home shopping done here.
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lakeisha jackson
A hot mess each and every time. The store was in shambles. Theres no supervisor anywhere. Target would be ashamed to have this Steelyard location open. Corporate needs to do anonymous inspections. Shameful!
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Carrie Turjan
This place is as good as any other Target cept after dark you may be in an episode of Cops. So... stay alert and be ready to say cheeze for the camera or RUN back to your car whichever youre pleasure.
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Mr B
This target is rather quiet and always clean. They seem to have a low staff turnover and most people appear to get along with each other. Compared to Walmart next door this place is 100* better.
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Jessica Liptay
Three workers asked me how I was doing and if I needed help. Very nice staff and they try to ring you out as fast as possible. Even the Starbucks made the drinks well. I love going here.
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Jon Bunner
Everything that Steelyards Walmart wishes it could be... I love the staff here. From the Pharmacy, to the stock help, they all are willing to help you with any question.
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Spanker Doodle
For the area they do an amazing job. Unlike Wal-Mart across the street which is night and day compared to target. Somewhat histarical the difference between the two!
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Niki Martincic
I love shopping here, its clean and everything is easily accessible the workers dont crowd you when you shop but are always available to answer any questions you ask
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Jeff Faber
Good Target, same as youd expect of any Target, has about everything but a bit more uppity then Walmart (and a bit more expensive) but cleaner and more trendy.