Category: | Jeweler |
Address: | 278 Ludlow Ave, Cincinnati, OH 45220, USA |
Phone: | +1 513-751-2171 |
Site: | paolousa.com |
Rating: | 4.7 |
Working: | 12–7PM 12–7PM 12–7PM 12–7PM 12–7PM 12–7PM Closed |
JO
Joanne Brockman
Dear Paolo, Jim and I just wanted to thank you and Toby for a wonderful evening, Saturday. We had so much fun and so appreciated the attention and patience that you both had with us! Will the pieces be ready by Christmas??? Haha, just kidding! I know it is February. Im really excited about it! We had a great dinner at Prime, the food was terrific. Our driver, David, was also wonderful! I just cant tell you how much we enjoyed being spoiled. This is something that we have never experienced! I really loved how Toby listened to my specific requests and details and designed some perfect pieces of jewelry that were important to me. Kudos! Im very excited to see the final pieces in person! Please, give that pup a kiss for me! Hes a big sweetie! Dont forget to try some honey on his sores. Well, thank you again for a wonderful evening! Please tell Toby, and the rest of the staff, how much we appreciate their special attention, as well! Thanks for everything and look forward to seeing you in February! Merry Christmas, Joanne and Jim
WE
Wendy Bales
Paolo said it best “I want to be your personal jeweler” and that is exactly what he delivered! After purchasing an estate engagement ring we immediately thought to establish a relationship with a local jeweler. The “city casual” décor is relaxed with cool vibes and warm conversation. Everyone on location has a part in your specific piece of jewelry. While discussing sizing/cleaning of our engagement ring Paolo explained how he can design and create a custom wedding band along with the expert jewelers, designers and craftsmen he works with. The result was a completely custom made, complimenting match to my estate piece! Truly one of a kind and unique to me. Along with our custom piece we decided on a wedding band for my husband (also customized) and had another inherited estate piece sized to perfection. We look forward to working with Paolo and his team in the future and continuing the relationship with our fabulous “personal jeweler”. Wendy and Martin
RO
Ron Pies
We recently married this past year. As we look back, we cant help but think of the wonderful experience we had with our Jeweler of choice, now and forever, Paolo A MODERN JEWELER of Clifton. From the education process, to design selection, and delivery, Paolo and staff were 1st class A #1. They were patient with us knowing it was our first diamond/shopping experience, which we appreciated most. They encouraged us to shop around, after doing so we had no doubt that we felt most comfortable going back to Paolo. We ended up with beautifully designed and unique rings. Both within our price range. Further more, we asked the designer Paolo to be present for our wedding, he surprised us with a stunning necklace for my wife to wear on her wedding day, which just blew us away. We are forever appreciative of his creativity, professionalism and generosity. Thank You Paolo! Ron and Monica Newport, Kentucky
A
A Private User
Very Happy with our unique pieces. Paolo has made us several custom pieces, including my wifes engagement ring, a custom necklace and earrings, as well as my wedding band.everything is turned out wonderfully. Have not had any trouble communicating with the establishment, and they respond to e-mail and text messaging extremely quickly. It is important to remember, that when you are creating a custom piece, this takes time. We do not have any issues with timing. We have been extremely satisfied with the service and support we have gotten from Paolo. They will sit and create a custom piece with you, and they have a ton of unique pieces that can be bought off the shelf. Have yet to find a jeweler Ive enjoyed as much, and who is as creative as the team at Paolo.
CA
Cathy Stough
I recently went to Paolo for some repairs to my engagement ring and wedding bands. Paolo went above and beyond in meeting my needs by offering a suggestion of how to improve the ring to prevent future breaks, because this has been a reoccurring problem with my design (on a ring purchased elsewhere). He is very knowledgeable about jewelry, which means he can provide the best guidance to his customers. Paolo and his team provided outstanding customer service from the moment I walked in the door. It is great that Paolo himself, as the owner, is available to work with clients (e.g., Paolo called me himself to give updates on the rings). Highly recommend this jeweler!
CH
Charlie Schicht
Paolo has been great to work with. I originally came in looking to see if he could help me design an engagement ring for my wife three years ago. Not only were his prices better than any regular jewelry store, but the design that he and I came up with was totally unique. Needless to say, she loved it and we had a great time going back for him to make our wedding bands. Hes also helping us now repurpose an old set of earrings into two necklaces. If you have any jewelry needs (especially one-of-a-kind engagement and wedding rings) be sure to go with Paolo.
SH
Shawn Scott
Ive purchased many pieces from Paolo over the years, and Im always asked about my stunning jewelry. Paolo creates uniquely inspired designs. He takes the time to listen, and then creatively customizes a design to fit your deepest desires; the result, an exquisite piece of jewelry. Recently, I lost a ring which had sentimental value. And though, nothing can replace the loss, Paolo created a design which captured the details of something which meant so much to me.
A
A Private User
I brought a stone to be mounted in a necklace in January, and chose a very simple design, which was advertised as "their creation". They promised me the necklace for April. It is now early July, and the necklace is not done. They do not give me any firm date and do not reply to my e-mails. I am considering whether I will have to sue them to get a refund. Other piece of advise: the staff is completely incompetent. DO NOT GO! Claire Chougnet
KA
Karen Norman
Ive purchased all of my jewelry from Paolo. My husband and I went to Paolo for our wedding bands (both custom designed and made) to recently having my Great-grandmothers diamond placed into my engagement ring. Ive referred my son to him also! Paolo is professional, courteous, and always innovative. I appreciate that a shop of this quality is local! I highly recommend him for any of your jewelry needs.
GI
Gina E
I had Paolo custom make my employee Christmas gifts. I had a specific budget in mind and wanted something that would be loved by each and every employee. Not only was the customer service superior, the finished product was absolutely beautiful! My employees were ecstatic! I can not say enough good things about this company. I highly recommend them!
SA
Sara Elizabeth Yochum
Paolo has been my jeweler for many years. He gives very personalized attention to his clients and creates beautiful, unique jewelry. Recently I had a vision of how I wanted my engagement ring to look and he made it happen! It is handmade and no one has one like it. I couldnt be happier!
IA
ian toombs
Paolo recently helped me create the perfect engagement ring for my lovely wife to be. The process was fun and collaborative, and the final product turned out beautifully. He doesnt oversell, and helps you get the best ring for your budget. A great overall experience.
DE
Debbie Walter
Paolo has been a very generous donor to the Ovarian Cancer Alliance of Greater Cincinnati. Not only is he very generous but his "date night" experience at his studio is fabulous. I love the pieces I have from Paolo. Hes a joy to work with.