Category: | Jeweler |
Address: | 735 Ernest W Barrett Pkwy NW, Kennesaw, GA 30144, USA |
Phone: | +1 678-355-1144 |
Site: | shaneco.com |
Rating: | 4.6 |
Working: | 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–5PM 12–5PM |
BA
Barry Reade
My wife did an upgrade on a diamond tennis bracelet several years ago and about 3.5 years ago she took it for maintenance. The value then was $4500. She was considering upgrading again until the manager came over and told her the bracelet was only worth the gold. The diamonds were not worth anything. Over the years my wife had purchased several pieces of jewelry from Shanes. Since that experience she has gone elseware for her jewelry purchases. What that manager did was despicable and it has bothered us ever since. We listen to the commercials that Tom Shane does emphasizing that you have a friend in the jewelry business. I dont think so. My wife has since then spent a lot of money on her jewelry at other places that dont tell their customers that they sold them $4500 diamond tennis bracelet that the diamonds are not worth anything. Maybe we will sleep better now that we have shared our experience. .
RA
Rachel Reitz
Stellar. We were looking for wedding rings, and I had found a beautiful one at Solomon Bros. Unfortunately, they did not have my size and could not resize it. So we went to Shane, where they looked at a picture and told me they could have it made custom for me for $200 less than it cost at Solomon!! We ended up with a different setting (just as stunning!) for a truly incredible price. We also found a gorgeous diamond well within our price range (whereas Solomon had poor quality diamonds for more money). The turn-around from when we bought it and when it was ready for pickup (after setting the diamond and connecting the ring and band) was only 3 days - wonderful. We had amazing service everytime we went (which was a lot!) and many of the people who helped us remembered us and came to chat with us other times we were there. I loved it, and would more than recommend Shane to anyone.
MA
Madeleine Christine
Beyond being kind, friednly, knowledgeable and patient, the staff have a good eye for your style and make excellent suggestions. My fiance purchased my engagement ring here and they walked him through special-ordering my band and selecting the most beautiful diamond to mount it. When looking for wedding bands, I knew I wanted something a little eclectic and Manuel picked out a beautiful band that complemented my ring so perfectly. I knew I wanted a beautiful, vintage-style yellow gold ring but was discouraged when at first I found so many that looked so grandma-ish (for lack of better phrasing) from other stores. I love that Shane Co has such a beautiful and extensive selection of gold engagement and wedding rings and I havent seen that elsewhere. They seriously lead the industry in design and quility. I love my ring and band and I love the experience of shopping here.
HE
Heather Henrikson
Our experience with Shane Co was exceptional. We had looked at a dozen different jewelry stores and the selection and service Shane Co had to offer was outstanding. The people were attentive, patient, and extremely friendly. I have never felt more comfortable shopping in a jewelry store! I not only found the exact setting Id been searching for, but they dropped a beautiful diamond in the center for the full effect. Then spent a significant amount of time showing us different options for stones, explaining along the way and answering any questions or concerns we had. I was seriously impressed with their service and selection from the start. We did not have nearly this experience anywhere else, and if this is any indication on how they do business, I can honestly say we plan to choose...wisely.
MA
Madeline Tapper
Honestly cannot say enough about Shane Co. My husband got my engagement ring and wedding band from here. He made countless trips to the store to look at rings. The sales associates were incredibly patient, accommodating, and understanding. I love Shane Co because my ring has a life time guarantee. I get free cleanings and inspections! I had a diamond fall out of the setting and they fixed it no problem and at no cost to me. The shopping experience is completely unlike any other jeweler Ive been to. They dont hover, they dont pressure you, and they dont make you feel like youre wasting their time. Every customer, big spenders and penny pinchers, gets amazing customer service. Bonus: cookies and coffee while you shop.
CA
Casey Lusk
The sales people seem a little pushy but you will just have to be stern as to what you want and not settle for anything. I like the many options that they have, when it comes to jewelry but I believe their stones are a little over priced. I would recommend getting your settings here but I would recommend having a stone to bring to them. Many jewelers have prettier stones at much lower prices so I would say this is the only downfall. They have cookies and water for the customers and clean any ring right then and there on the spot. The selection is great for engagement and wedding bands and the accessories are abundant.
T
T Wera
Went there to look for "THE" engagement ring and I found it. Ive shopped around at Kay, Halzberg and Zales but they all try to trick you. At shane Co, the will be upfront with you and help you out well. In my opunion, you get more bang for your buck. Of you want to upgrade in the future, you can trade in and get the full dollar value you paid umUnlike other places, price of the upgrade doesnt have to be double of the original. It only has to be a dollar more. They also offer all the cleaning and sizing for life, life time warranty on diamond and replacement if lost diamonds.
NI
Nikki Youngblood
My boyfriend and I went to take a look at engagement rings. We have previously looked at an independent jewelry store and I fell in love with a vintage style ring. However, I had no idea it was so far out of our price range but my boyfriend was trying to make it work. We decided to see what else was out there and Im so glad we did! Manuel ended up picking out a ring that I love in a vintage style that is in our price range. The service was amazing and you just get so much for your investment. It was a great experience and I cant wait to wear my ring for the rest of my life!
LY
Lydia Grant
Went by today to look at upgrading my wedding set. Not only were we greeted instantly and warmly, but when the gentleman we were working with realized someone else may be able to help more, he politely passed us along to another associate more in tune with our needs. Megan, the rep we ended up with, was amazing!!! She quickly had an idea of what we were looking for and pulled together an amazing and uniquely beautiful set. We are thrilled with the service we received and the quality of product. I cant wait to pick up my rings!! Thanks everyone!
JC
JC Mills
Thanks to Latosha for making this a fantastic experience from start to finish. My first time ever purchasing a piece of jewelry for my soon to be fiance and I came to Shane Co, Im so thankful I did.... I left feeling great about my purchase and having learned wayyyyy more than I ever expected to about diamonds... Not being native to this area I did a good bit of research and word of mouth asking around, all signs pointed this way! 10/10
A
A Private User
I went in to get a ring sized that my God Mother gave me... the ring was purchased at an Estate Sale and needed to be a HALF a size bigger. They gentleman helping me had the worse attitude. He gave me the run around and getting an answer from him was like pulling teeth. He refused to size my ring and treated me like my business wasnt worth his time. RUDE as can be. DONT GO THERE!