Anderson Township Family Pet Center

Category:	Pet Supply Store
Address:	6666 Clough Pike, Cincinnati, OH 45244, USA
Phone:	+1 513-231-7387
Site:	familypetcenter.com
Rating:	4.5
Working:	7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 9AM–5PM 12–5PM

Location

Photos 30

Reviews 20

Vickii Sewell

We are new to the area and ATFPC was recommended to us. Exactly 4 weeks ago 3-23-17, we took our 2 dogs (an 8 yr old Bishon and a 14 yr old Havenese) in at 9am and was told they would prob be finished by 2. By 3 my husband called to check and was told they werent finished probably would be about 5pm. He checked again around 5 and was told they "were short a groomer and had been slammed". He went to get them anyway and our Bishon was on the table but our Havenese was in the cage. It became apparent a few days later, that our Havenese had been left in the cage for who knows how many hours, with shampoo, also wet, because as the picture will show, after 4 weeks I am giving her oatmeal baths for the scaling, itching and losing hair, behind her ears, her neck, her chest and her neck. I got a return from call from a groomer and his only response besides Im sorry was, "really no harm was done to your dog. ". Really????All they had to do was call and say, hey we are busy can we reschedule? OR. dont take in more animals than you can give proper care.

Ken Jones

As a parent of a new dog, I was pleased with the high level of customer care. Because their selections are so vast, it was a little overwhelming. But, the staff was so knowledgeable and welcoming. They asked me several questions about my dog and helped me select what I needed/wanted to keep him healthy and happy. I never felt like I was being “sold” like some of the large chain stores with half the quality choices I found at Anderson Township Family Pet Center. I live on the West Side of Cincinnati but, it’s worth the drive to experience great customer service and quality products for our new “baby.”

Katie Pope

I came in yesterday distraught about a sick cat. While the employees are not vets (and they dont claim to be), they are well-educated, follow evidence, and are extremely knowledgeable about both the products they sell and the animals they care for. I felt immediately at ease, and never rushed when speaking with Jo on two occasions. (Thank you!) Each time I walk into the store, Im helped immediately with a friendly smile. The high-quality food I purchased from them is also cheaper than the same brand at Petco! I love this business, and love trusting that my cat is receiving the best nutrition.

Emily Greisheimer

Just picked up our two pups, hound mix and Great Dane, after our 10-day honeymoon. We usually try our best to avoid boarding, mainly because our Great Dane has separation anxiety.... the hound mix is happy go lucky. This was the first time our dogs were boarded more than two days...AND Anderson Family Pet Center provided the exceptional quality care for our two dogs! The feedback about how their stay went, especially the Great Dane, was incredible!! You can tell they truely care!!! GREATLY appreciate you all for taking care of our babies! Definitely recommend! Will use their services again!

Lydia McCarthy

Ive been their dog trainer for almost 14 yrs, since theyve opened. They strive to be best local pet supply store around. They excell in customer service, product knowledge and selection. I recommend them to all my students and shop there myself. They strive to know all their customers personally and their pets. Keep up the awesome work Anderson Township Family Pet Center!

Jason K.

This store has just about everything you could want for your pet. My experience is that the selection of items (E.g., food, toys, treats, etc.) is much better than Petsmart. The staff are very knowledgeable and courteous. The prices seem fair. I have not tried out the grooming services yet, but Im planning to in the near future.

Bruce Schweikert

Family Pet Care Center took excellent care of our two dogs. When we picked them up, they look so good and smelled so fresh. Have used Family Pet Center many times and feel very confident that our dogs are taken care of when we are gone. Huge selection of pet products as well. Very friendly staff.

S. T.

Love this place! They really care about our pets. We board our Jackson down there, and they take such good care of him, and the boarding fee is a great price. He LOVES going there. We also get him groomed there. The grooming crew does a great job. A great variety of items for your furry loved ones.

A Private User

I am a professional dog trainer and send all my clients there for their supplies. It is the only pet retail store in the Cincinnati area that really knows the merchandise and personally makes sure my clients are treated well and get what they came for. Support Family Businesses!

Alexander Thomas

They have a great grooming service. I send my 2 dogs to get groomed from here, the prices are competitive and they always come back looking great. Also they have a huge variety of pet items, including an xxs dog harness.

Erin E

Better selection than Petsmart and the staff is very knowledgeable. My dogs are always happy to go pick out a new toys or treats and see the staff they love! I dont go to any other pet stores since finding this gem.

Lisa Sanger

Family Pet Center has the best selection and customer service. Ive often gone in not know the best product for my dog and they are great with offering their expertise and recommendations.

Allison Patterson

Bad customer service and the groomer did a poor job on my dog. The cut looked shaggy and his nails were not adequately cut. Wont be going back. Dissappointed.

Kelley Scoble

Darrell and team provide personalized service above and beyond what you will get from the chain stores. They love dogs and it shows.

Nethaniel Winston

I have been dealing with them for 10 years they have great people working there and my animals always liked them .

Andrey Azarov

Outstanding locally owned store with everything you can think of for pets including grooming services!

Renita Lovell

Best dog daycare in the city. Great staff too. Lots of great products for pets.

Jeff Smith

Great company to do business with! Highly recommended.

Ida Herzner

I like it but the prices are a bit High