Home Appliance Sales & Service

Category:	Appliance Store
Address:	1997 Pearl Rd, Brunswick, OH 44212, USA
Phone:	+1 330-225-5807
Site:	yourhomeappliance.com
Rating:	4.1
Working:	9AM–8PM 9AM–6PM 9AM–6PM 9AM–8PM 9AM–6PM 9AM–6PM 11AM–4PM

Location

Photos 34

Reviews 25

William J. Charnigo

Really impressed...with the Sales staff. The rest, not so much! Bought 4 appliances in record time. Friendly and knowledgeable sales staff. LISTENED to what I said and got answers immediately. Matched or beat big box prices and included exceptional delivery services. So heres the rub. I bought a KitchenAid refrigerator that was just louder than I thought it should be. Home appliance came out and said thats the way it is, too bad. Now had I bought from Home Depot, Lowes, or BestBuy I could simply return it. So buyer beware. Also, were supposed to move my old appliances to garage for future use, but they tore the handle off the dryer and bent the frame on the stove! Finally I was told Everything would be hooked up, but they didnt have the correct connectors for the water supply, so the left it disconnected. Really unimpressed.

Beth Whitson

Heard a very strange sound from my washer and went downstairs to see the agitator had come off. The machine itself had been working just fine. Couldnt find the book on it, tried youtube but they didnt have the exact machine I had to help me open something up to check what was wrong. I brought the whole thing to the parts department. The guys there took a look and found the little plastic "gear type" pieces were worn after years and years of use. Popped some new ones in and put as much of it back together as they could and walked me through putting it back together at my house. For less than $20, my washer is back up and working. The guys there were very nice, showing me how things should work and what to do. Very happy with them!

Jim Weik

We shopped the big box stores and all competitors. Even during the 4th of July sales other stores could not beat the prices we received at Home Appliance. Mike was knowledgeable and even stayed past closing time to ensure we received the appliances we wanted but also set the delivery time for when it was convenient for us. When the guys delivered they were extremely professional and made sure we were familiar with the appliances and all questions were answered before they left. In the future if I need any appliances this will be the only place I go.

Amelia Harmon

Weve had them out twice to service our oven. Both times theyve been professional, polite, and on time. The second time was because the broiler still wasnt working and because it was supposed to be fixed the last time they were out, they didnt charge us anything.They also are willing to go a little bit further for repairs (Im about a half an hour from Brunswick, where theyre located). Their service was impeccable and I would highly recommend them for your appliance repairs, etc.

Carl Jindra

Went to order replacement parts for a Samsung fridge. The guy in the parts department was beyond rude. I got there near his quitting time and he let me know a couple of times. I said I have the part in question in my car if that would help to verify to what the schematic showed on his computer. He literally snapped his fingers and said make it snappy its time for me to go. No exaggeration, some of the worst customer service Ive ever encountered.

William G

I have to say its most likely the best customer service weve had in a long time. Mike P. was very informative regarding the Speed Queen washer we wanted. The price was great, much less than the other competitor in our area (Amherst) that sold Speed Queen. Everyone we talked with was friendly with no pressure or negativity whatsoever. Will definitely be back when its time for a dryer and our kitchen appliances!

Jason Stary

We looked around their showroom for 10 minutes waiting for a salesman. When one became available we asked him where the scratch and dent section was. He pointed us to the back room, said "someone will help you shortly", then proceeded to help a couple that walked in 15 minutes after us. Thanks but dont bother. We left and wont return.

Cathy Zambrzycki

Cant tell you how wonderful it is to work with Home Appliance. Front the moment I walked in the showroom, to the Delivery and install of my Beautiful Refrigerator. Everyone was very helpful, and the delivery guys were awesome!!! Thanks you so much for everything.

Home Appliance Installations

One of the best appliance stores Ive been to. Sales staff very friendly and knowledgeable. Made me a life Long customer, they also have a installation department now also that is great, above all the rest.

Maureen Charnigo

Even though my husband posted on here about how great the sales department was I have to say the delivery "boys" were rude and unprofessional. On that alone I would not recommend this store to anyone.

David Bogdanski

They tried to deliver a wash machine that looked like it fell off the truck.They had to go get another one to replace it.Took all day to get a new washer and dryer delivered.Not to impressed.

Joseph Cigic

I worked with Mike and he could not have been more professional and accommodating, I bought my Weber grill from Home Appliance and will again when I need another appliance for my home.

Jim Zakany

I purchased several appliances here over the years. I dont bother shopping around - the prices here as a good as youll find anywhere, with service and knowledge that cant be matched.

Joe Garnes

excellent service and repair, nice folks to buy from. Prices are as good as you can find and the scratch and dent items are a great buy.

Katie McDonnell

It seemed like they carried more high-end models. We had good customer service when shopping for a new dishwasher.

Janet Shaw

Friendly and helpful sales people. Support staff works hard to make it the best experience for everyone.

Todd Ashworth

Its ok parts counter is well ....slow and you cant call direct have to go through operator

Joanie Andrews

Best Customer Service Ever. I would not shop anywhere else for appliances.

Christopher Stefancik

Great for parts. Guys in the parts department are super helpful.