Category: | Cell Phone Store |
Address: | 26300 Cedar Rd, Beachwood, OH 44122, USA |
Phone: | +1 216-254-6855 |
Site: | cellairis.com |
Rating: | 4.9 |
Working: | 10AM–9:30PM 10AM–9:30PM 10AM–9:30PM 10AM–9:30PM 10AM–9:30PM 10AM–9:30PM 11AM–7PM |
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Danielle Spinden
Professionalism and Costumer Service is lacking. When I went to drop my phone off, the employee stated I had to come back the next day as they had to order my glass. When I came in the next day the other employee stated they cannot overnight my glass and I had to return three days later. Despite having mine and a friends phone number they did not call to tell me this. Then when I came next and dropped my phone off and waited a few hours for the repair. They did not call me as promised and when I arrived they stated they lost my contact information and the glass broke when trying to repair the screen. They stated they can now overnight the glass (not sure how this magically changed?) and the repair was done the next day. When I arrived my phone had excess glue on the screen and the screen was not seated all the way. They offered no sympathy or anything for all of the trips and inconveniences. I was very disappointed with the care they provided.
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noah weisblat
Expensive but they get the job done. However when I was walking there to get my iPhone 6 fixed for the second time ($180) I noticed another phone repair place upstairs in the beachwood mall that would do it for ($129-$140 with tax) and throw in a glass screen protector that they would put on themselves
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Lawrence Ervin
I went here a couple months ago to get a cracked screen replaced which came out perfect. However, a couple of months later it blacked out on me (never dropped it). I told him the problem and he fixed it again with no problem for free! One of the most genuine and courteous people you can meet.
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sahar khan
They fixed my rear camera on my iPhone 5s in minutes and for much cheaper then any place else I called up. Very satisfied and will definitely return to them if I need any other cell phone repairs! They made sure everything red working and professional.
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codydot
I have a question, not a review. How much would it cost if I brought in a new glass screen and you switch it for my current broken screen. Ipod touch 6th generation. same as ipod touch 5
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Josh Morris
Never at the kiosk, never answered phone, and voice mail box is full. The guy that was" babysitting the kiosk" couldnt even give me a ballpark figure on how much it would cost.
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Jamar Williams
This phone store does a great job with fixing phones and other accessories they have. The prices are affordable. Everybody should stop bye to see what they have.
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M Rasoly
I was there needed an iPhone 6 Plus screen The dud took care of me Really cool guy and respectful The service is quick with high quality
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Karen DApollo
Very pleased with the service. Polite and knowledgeable. For once a business that does what it advertises. Highly recommend.
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Dee Wright
Experience was good I had a cracked screen I was in and out with-in 30 minutes
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monique goode
Loved it had a great experience worker was friendly and service was quick
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SweaterPaws XD
quick, great pricing and just a pleasant person
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Mario Shy
Excellent service, very quick and low price.
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Stacy Furman
Very knowledgeable and great service!
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Felicity White
Got in and got out! Great service