Category: | Craft Store |
Address: | 1638 13th Ave E Ste 1, West Fargo, ND 58078, USA |
Phone: | +1 701-281-2385 |
Site: | locations.michaels.com |
Rating: | 4.1 |
Working: | 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 12–7PM |
KR
Krista Hoeg
Called the West Fargo Michaels on Friday January 3rd to sign up for the 6-8pm class. I tried signing up online but was instructed to call the store if within 24 hours of the class to sign up and verify if spots were still available, so that is what I did. Talked to a lady who took all of our information then requested $25.00. I didnt have my purse at my desk so I told her that I would call right back, which is what I did. She asked if she could put me on hold, which she did. The phone was set down and according to my clock on my phone I sat for over 8 minutes before I hung up and called back. Lady stated that she is really busy and the only one up front, can she put me on hold again? I said no, I also am at work can we just pay tonight. she stated that would be fine. We show up for the class and sit in the room until 6:15 before I walk out and ask what was going on since no one has shown up to teach the class. After talking to two girls a call to the manager and a call to "Ashley" the person who apparently teaches the class I was told that since nobody was signed up 48 hours in advance she didnt think anyone was coming. ARE YOU KIDDING ME? Beyond annoyed at this point. I then was asked if I wanted to reschedule. No anything. No apology, no nothing except do you want to reschedule. I paid a babysitter to sit at my house so I could sit in a room at Michaels for a class that the instructor doesnt show up for. If I could give no stars I would. Your organizational skills as well as customer service should be embarrassing to you.
LA
Lanah T
I get always so lost in the amount of craft supplies they have in all different varieties! They usually always have a 40%-50% coupons on one item, or a % off the entire purchase. Also, if youre a teacher, and you have your ID... show them at the checkout and youll get 15% off your entire purchase including sale items!
ST
Stephanie Nelson
All your crafting needs and wants and dreams are here! Staff has always been helpful and kind. One employee helped bring items to my vehicle when I had my daughter with and bought more than I probably should have, but was greatly appreciated for the offer and help!
CH
CHRISTOPHER ALLGUIRE
An awesome place for hobby needs and decorational materials. It has slightly less selection than another hobby store in town, but it is open on Sundays so that is why I rated it the same. Sometimes you cant make it on any other day than Sunday.
S
S C
I feel like everytime I check out here it takes FOREVER. Ive wasted an hour of my time multiple times in line at this store during when you think it would be slow. The selection is OK but not the best compared to Hobby Lobby.
AL
Alice Bonnet
Michaels has everything you need for your arts and crafts projects. They also have so much inventory for stuff you did not even know you wanted to get started in. Fun store to aisle shop for a few hours to find inspiration.
AU
Austin Braham
Bought a frame from them valued at $60 that only lasted a few days before it broke. However they were very accommodating and easy to deal with, I ended up getting a free replacement!
JA
Jason Darling
No selection, overpriced. Not sure why I keep going back to the store. Not once have I come back with what I attempted to purchase. Save the trip and go straight to Hobby Lobby.
LE
Ley Bouchard
Michaels easy in, shop and out convenience satisfies. The friendly and helpful staff bring you through checkout quickly and have coupons ready if you know and mention them.
CE
Cecelia Johnson
The employees at this store were very friendly and helpful in every way. I appreciate their kindness and support. I will shop there again. Thanks for your good work!!!!
TY
Tyler DeKrey
Great deals on craft supplies. There selection could be a little better but Im sure to find what I need a majority of the time. Recommend
NI
Nikki Thuesen
Friendly, helpful staff. Clean store, I just wish they could leave things where they are without rearranging so often!
CO
Cory Michels
Great selection of arts, crafts, and home decor. They always have great coupons to use to save you money.
RO
Robert Mayers
Great arts and crafts store, prices seem high sometimes, but they usually have coupons to help out.
AL
Alanna Carlson
Lots of art and crafts supplies. Nice workers. Open on Sundays. I prefer it to hobby lobby.
BE
Becky Wright
Needed information about an item and could find no one to help me. Just left store
SC
Scott Gedrose
Small selection of paracord. Always at a great price with available coupons.
JA
JA X
Good place to get arts and craft supplies. They also do picture framing.
CA
Carissa Haugen
Always been a good place. Today customer service was sorely lacking.
DA
David Weshenfelder
Knowledgeable and friendly staff, good deals almost all the time.
KA
Kaarina Freitag
Tons of craft choices, great prices, knowledgeable staff
DA
David Muir
Hobbies and crafts supplies as well as custom framing.
GA
Gary Schulte
Love micheals get the app great coupons all the time
ME
Megan Ehrenberg
GREAT place to pick up the pinterest projects!
JI
Jina Juiliano
Great place to find all your crafting needs..
MO
Monica Lipinski
Love this store! Great options and sales!
LI
Liz Breuer
Clean and spacious! Lots of good deals!
DA
Dark Side FM Entertainment
Always great deals and great selection
JO
Josie Guerrero
I could spend hours in this place.
JE
Jerry Standifer
Good for crafts and to waste time
OR
Oran Greene
Typical understaffed craft store.
SU
Susan Yeske
Just not what it used to be like
NE
Neenah Donnelly
Another favorite places of mine
BO
Bob Moore
Not as good as Hobby Lobby.
TI
Tim Cardinal
Good deals with coupons
MA
MaryJane Kondos
love there sales
TR
Tracey Graff
Good craft store
JE
jerica henning
So many options
PA
Patti Hildebrant
Love this store
JE
Jen Bridges
So many choices
JO
Jordan Engen
Great store