SEPHORA

Category:	Cosmetics Store
Address:	4325 Glenwood Ave, Raleigh, NC 27612, USA
Phone:	+1 919-781-9622
Rating:	3.6
Working:	10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 12–7PM

Location

Photos 28

Reviews 9

Lauren Lewis

Went in the Sephora at Crabtree as a VIB MEMBER with the intent to buy all new makeup for summer. I had a few things in mind that I was looking for, such as a certain coverage and summer shades that would need to be color matched. Im assuming they didnt want me to buy new foundation, a contour kit, new lipsticks, and a new mascara like I had planned because the girl who "Helped me," didnt help at all. She put powder contour on my face and rudely asked me several times if I was watching in the mirror like I needed her to show me how to do my makeup. She spent about five minutes with me and didnt even get me close to considering the pitiful product she put on my face. She had a terrible attitude, not to mention her breath. As a VIB, I am supposed to get free full makeovers, but just got a powder dusting instead. Apparently she didnt want to make a sale. I will not be returning to this Sephora because of this specific experience.

Wendy Koltz

Spent a rainy day shopping at the Crabtree Valley Mall in Raleigh. Stopped in here to test some new perfumes and got offered a free sample of one I liked by a very nice gal that works there. I told her I was going to purchase it anyway, but could I get a sample of something else and she said sure--so I told her what I wanted and she got it for me, very nice! Then I had my eye makeup done by the super knowledgeable Danny-l-he is so nice and helpful and knows his stuff! I will certainly come back to this store!

amy johnson

I took my daughter to Sephora for a makeover as part of her Christmas gift. I wanted her to learn to apply cosmetics correctly and in an age appropriate manner. Jewel was our makeup artist and she was absolutely fabulous! She took her time and explained each step and application. She then helped my daughter shop for the essentials. My daughter and I were thrilled with the makeover. I highly recommend Jewel at Sephora. Thank you so much for this memorable experience.

Shannon Wilks

Bought the makeup I went in to get and wanted to get my lips done since Ive never been good at finding a color that looks good with my skin tone. Sat and waited 20 minutes and no one was able to help me. Employees would see me and walk right past me. This same thing happened when I went in with my friend 2 days ago. Very upset with their you dont belong here atmosphere. Will not be going back.

JOANA JARAMILLO

The one in Crabtree is so small you can barely walk. And all the the people that work there are running around like crazy, its very hard to get someone to help you. Most products were out of stock. It was a mess in general.

Somayya Al-shishani

I love the employees here, theyre very nice and always offering to help. Even on busy days I can typically find someone to help me. I do wish it was easier to find some products but nonetheless its a great store

Marylin Olazagasti

I love going ro this storw. I live 50 miles away but I find the trip so worth it! The staff is the best, love everyone, especially Elena, Martin and Susane. They treat me like an old friend, not a customer.

A Private User

Ive been to the Sephora Crabtree location several times and each time their customer service was RUDE. If you know exactly what you want then go--but if you are looking for help AVOID THIS LOCATION.

Jennifer Mirchandani

Always had great service at this store and I am a VIB. Great customer service and will continue to buy. I think you can get prices cheaper other places but it is what it is. Overall I like sephora.