Category: | Running Store |
Address: | 3532 Wade Ave, Raleigh, NC 27607, USA |
Phone: | +1 919-832-8275 |
Site: | fleetfeetraleigh.com |
Rating: | 4.9 |
Working: | 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–6PM 12–5PM |
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Julie Coraccio
We went to the store in N. Raleigh last week. Ryan gave us exceptional customer service. We were there on a Friday AM and had a little bit of a wait. I liked that they had a big sign up board. We went there because my husband had developed slight tendonitis and the doctor said he needed better shoes. Ryan measure his feet, watched how he walked and listened to his concerns. He came up with a few different shoes to try. Its a challenge to find my husband shoes, especially when he doesnt want a color to out there. Ryan took the time to look for all color options and ordered a pair for us. Hopefully, they are in today. It is worth it to me to pay the extra money to get great service and a good pair of shoes. We will be going back to get a pair of shoes for me soon!
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Jeanine Schultz
Before my first visit about a year ago I was admittedly nervous going into this specialized store (as someone who was fairly new to running), but the staff made me feel very welcome and were supportive and encouraging of my interest in pursuing running. I never felt intimidated or that I didnt belong. They helped me find a great shoe and shared stretches, exercises, and classes to help encourage a safe and successful running experience. I keep coming back to this store because I always feel confident in my purchase and have had great running results due to the attendants meticulous approach to fitting the correct shoe. I greatly appreciate the exceptional customer service that I have consistently received at this Fleet Feet location!
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Caitlin Griffin
I have been a long-time customer of Fleet Feet, but today the service was over-the-top remarkable! I needed to replace my Brooks shoe in a very particular size and width before my half-marathon on November 15, but Fleet Feet (and Brooks) was out of stock. Knowing that I didnt have the luxury of waiting until the new Brooks model appeared in Fleet Feet stores in mid-November, an associate helped me find my current exact shoe, size, and width on a reputable runners website online and, when she saw there were only 2 pairs left in stock, she allowed me to use Fleet Feets own computer to order the shoes right there in the store! Its obvious that Fleet Feet CARES about its customers best interests. Thank you!!!
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Jenna White
I was nervous being that this was my first time going there. I am not a runner but was sent there by my physical therapist who I am working with to rehab a foot injury. Kerry met me on the sidewalk outside the store and immediately put my nerves at ease. He listened while I explained my situation and then talked me through the whole process of measuring my foot, watching me walk, and the different types of sneakers. He slipped my custom orthotics in and out of every pair of shoes I tried on. He was kind, patient, and knowledgeable. I never felt rushed and was allowed to take the time to make sure I was making the right choice for my feet. I cant thank you enough.
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Liz Frohman
I was wary of trying this store to be honest (I thought it would be way more expensive than Amazon, etc.) but Im glad I tried it. Erica was great! I am just getting into running again and wanted to make sure I had the perfect shoes. She took her time and explained just about everything you could want/need to know about shoes. She had me "try" several pairs out and made sure I had the right shoes! Their prices are competitive to Amazon from what I found and they really know their stuff. My husband was so impressed he even got fitted for his own pair that he loves. You wouldnt believe what a difference a good pair of shoes makes in your workout!
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Ron Hooks
I bought my previous pair of shoes at a local competitor and based on recommendations decided to try Fleet Feet Sports to buy the replacements. The store was kind of busy but Natalie came from behind the counter to ask if I needed help. She explained that the wear pattern on my shoes showed that I had the right kind of support and brought out the new version of my old shoes as well as a couple of other choices. I ended up going with the new version of my old shoes (Brooks Adrenaline GTS 15). It was a great experience and Ill buy all my running apparel there in the future.
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Mark Stinneford
I was a little intimidated about buying new pair of running shoes. I like to run and walk, but Im not Mr. Athlete. I was worried about getting pressured into some high-cost shoes that I dont really need. That wasnt the case here. Emily quickly determined what I needed and set me up with a great pair at a reasonable price. I particularly appreciated the time she took to examine my gait and look at wear patterns on my old shoes. I might have gotten cheaper shoes at a big box store, but not the same service or expertise. Ill be back to Fleet Feet when I wear these shoes out.
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Geri Waters
First off, Fleet Feet supports active duty Military members with a 10% discount. Always a plus to be supported this way :) Jerry was awesome! I felt like he really enjoyed what he did and that he was very knowledgeable about the science of finding the right shoe! He answered my questions, paid attention to what I had to say and what I was looking for. Fleet Feet made me so happy I took the trip to Raleigh and make the right choice for my feet and over all body. It was a great experience and I would definitely go back!!
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Ben B
Nice, clean store. Friendly and helpful staff. If youre an experienced runner, this isnt the place for you - prices are usually high relative to Running Warehouse, Amazon, Road Runner Sports, Jack Rabbit, etc. If you are a new runner and arent sure what you need, they can help. Better selection and more knowledgeable staff than what you would find at a Dicks Sporting Goods, but dont be surprised when they try and upsell you on some $130+ shoes, some $30-50 insoles, socks, etc.
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Kelly
I have been highly satisfied with the customer service and selection of products at this location. I recently began running and a coworker recommended Fleet Feet to me. So far I have purchased running shoes and several sports bras and am very happy with the quality and comfort of these products. Super friendly staff (Lily and Liz, I believe were their names) took time to help me find the right sizes and styles and made me feel very comfortable. Ill be back soon for more gear!
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Steven Moody
I like how I can walk in and have one or two people completely committed to helping me find the right shoe. Your staff has always been knowledgeable and experienced. No one has ever pushed me to buy something I didnt want or need. I have purchased three pairs of shoes from your store and have absolutely loved every pair. Shopping at your store is infinitely better than shopping online. And you know what? Your prices are competitive, too.
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Randy Earl
Fleet feet is without a doubt my all-time favorite running store. I have participated in their group runs and event training programs, which were always well organized and fun. They helped me really understand my shoe needs and I feel better running in the shoes they helped me pick out. I appreciate their large product selection, and even find opportunities to get some of those items on sale. I highly recommend Fleet Feet to any runner.