Category: | Video Game Store |
Address: | 310 S Sharon Amity Rd, Charlotte, NC 28211, USA |
Phone: | +1 704-362-4728 |
Site: | gamestop.com |
Rating: | 3.7 |
Working: | 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 11AM–6PM |
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John Major
So while I was searching for a game for my brothers birthday this very nice employee walked up to my girlfriend and I and was very polite and funny when trying to help us. I wish I could remember her name because shes the only reason I gave this a TWO star! There was another worker there, who I believe was the manager on duty, and he was a complete d***head! I recall him saying something rather loud in the store to his coworker that probably shouldve been said in privacy to where customers couldnt hear, but I guess he felt otherwise. When I was checking out with my games Im buying he asked me for my ID ( the one right thing this man did while I was there ) I told him I didnt have on me and that my girlfriend was paying but she wondered off looking at accessories for our game system. The "manager on duty" then took my two games that I was buying and threw them onto the counter behind him ( a good 5-10 feet away ) and I told him that my girlfriend had her ID on her and he looked at me like I was dumb. So she showed her ID to him and he said " well alrighty then" like he was annoyed. So he got the two games that he threw behind him and I finished my purchase. BUT within my purchase I renewed my pro membership account, which Ive had for about 5-6 years now, and the worker asked if I wanted a digital or paper copy of a magazine, and in my head in like oh cool, I just renewed my account and now I get a cool magazine for free, little did I know that I was going to be paying a $25 subscription for game informer....I literally renewed my subscription with the points in my account so that I would be able to save a few bucks with my Pro Membership but this jacka** didnt inform me that I would be paying $25 for magazines that Ill probably just glimpse at them throw them away. Honestly, all the years Ive been a gamer and big fan GameStop, this visit has totally ruined my attraction to this store. This was the first time that Ive even been looked at and treated like garbage by a GameStop employee, let alone a manager. Absolutely terrible!
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Sarah Clark
Great customer service! We came in 15 till closing with a very happy son, ready to spend his lemonade money. The manager was awesome, he and the sales associate helped my bouncy one, not checking their watches ready to go. They helped him get the best deals with for his money. The manager gave us his personal outlet charger, so that we could use the usb charger we bought from the store. We will be back for sure!
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Goggles Tigerkhan
staff makes for great conversation. shared NNIDs with one of them. very friendly staff with a pokestop right outside, and even a few tournaments from time to time. if you see a guy with blonde hair and brings his switch into work for breaks, youre going to love him. hes very funny.
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DeAtH Sqwad
I hate the trade values are way less then what you paid for and that GTAV is still $60 but everything else is find. Also the PS4 headsets are way to much money. $300 for one headset. Lower the prices GameStop. Let me sell you my games for the original price.
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Kaleb Killough
I did not know where to rate the employee but the employee Justin stayed after hours to help me since I I was running late. He had everything ready when I got there and he was very professional :D. The date was 4/4/2014 if it matters.
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Wesley Williams
Love the people who work here . very helpful and polite to the customers. Never had a problem with this store. The employees are very knowledgeable about the produces. I will never go to a different store then this one
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Sheri Napier
Pre ordered AND pre paid for game OVER a month ago and system down on day game comes out. My son saved for this game and is now trying to find it in other stores. Thanks.
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Grey Baron
GameStop. Where the associates will begrudgingly answer your questions and eagerly try to sell you add-ons to go with their ludicrously over priced preowned games.
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Gary Hatcher
This is my main GameStop. The people who work here are friendly and give great info about the games that you want or are thinking about getting
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Skylin Megas
Pretty cool people managed to help me out ,even when I didnt know what game to buy ... There suggestion has had me hooked for hours
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Johnie
Just tried to buy GTA V and got rejected because I didnt have my ID and the games rated mature. Im 27. Keep your $55 used copy
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TheDBZFan2003 エンジェルコリア
The Place Is Exellent Has Games You Can Buy This Is One The Best Places To Buy Video Games
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Magnus Sampson
stopped by to sell some old games and they were rude.
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Yi Zhao
路过
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Brian Moore
Employees were not helpful.
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Carlos Hope
GREAT CUSTOMER SERVICE!
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ketia gilliard
Terrible hate gamestop
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Keyes Miller
I love this place!
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Lupe Gonzalez
Great staff