Category: | Tobacco Shop |
Address: | 33 Patton Ave, Asheville, NC 28801, USA |
Phone: | +1 828-225-5037 |
Rating: | 4 |
Working: | 11AM–8PM 11AM–8PM 11AM–8PM 11AM–8PM 10AM–10PM 10AM–10PM 12AM–7PM |
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Joey Estridge
Wonderland is a smokeshop full of local glass and also imported glass. I used to love stopping by when in downtown to check out their selection of pipes, vaporizers, smoke accessories, incense etc. However, today I stopped by to check out the store once more... when all of a sudden I was asked to leave by one of the employees. I asked him why, and he rudely told me to get the fu** out. I was shocked and confused as I had done nothing to be treated in such a manner... I even said hello to both men working very nicely when I walked in. I kept calm and did not get angry, but just wanted an explanation as to why he was kicking me out. He said "I do not need an explanation now get the fu** out!". Both men working approached me in a violent manner and said they would throw me out if I didnt voluntarily leave. The man who is working there almost every time I go there who has a beard got in my face and started cussing and was threatening to lay hands on me. I used to love this smoke shop, and have gave them my business many times, but today I was shocked at the outrageous manner in which the employees behaved. Their actions were the complete opposite of how the nice people in Asheville always act, and if I were the owner of this establishment I would fire them for such outrageous behavior. I am still in shock and disbelief at what happened there today as I have never been treated, or seen anyone be treated, the way I was today in a SMOKE SHOP. Im extremely disappointed, and wonderland has lost a valuable customer. If you are in the Asheville area looking for a smokeshop I would recommend that you stop by Highlife Gallery. Their employees are civil, nice, mature, and will treat you how you should be treated. The Highlife Gallery is also the largest smoke shop on the entire East coast, enormously bigger than Wonderland.
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A Private User
I have been to this store several times. I have been really impressed with their selection and inventory and the overall apearence and cleanliness of the store. Love the "wonderland" theme. The only complaint I have, which is a considerable one, is how I am treated by the female associate (possibly the owner) who is there most times I go in. I feel as if I ask any questions I am being a nuisance, the same feel comes over me if I spend more than 15minutes in the store looking. Perhaps I dont have the image of a big spender, but I would suggest that particular emoyee either have an attitude adjustment or be replaced. I have given the store several chances and the only time I have spent more than $10 in the store is when there were other people working, which has only been once, and I spent about $100 on that visit. The other times I have been there I went immediately too Octopuss Garden, where they are always very friendly, so wonderland lost the sale of a $250 iolite as well as many other smaller items. Its too bad really... Because I really WANT to like that store!
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Georgiana Hogan
Amazing customer service!! Tons of glass blown by local Asheville glass blowers. By far the most out of any smoke shops in Asheville. Shop has wide selection and if they dont have what you need they will find if for you. Free lollipops in the tree (center of the store). You can pick and choose your own incense collection. Ownership changed 3.5 years ago to a local family man who has worked in the store for years just as an employee. So those older reviews must be from the previous cranky lady owner. Dont shop at octopus garden because the owner is a creep. The hooka hook-up is owned by a BMW driving non-local man. Mad vaps and other smoke shops are owned by other non-locals. Therefore, if you want local good service and go to Wonderland.
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A Private User
Staff, mainly the lady that owns the place, was extremely rude. She is very pretentious and thinks her shop is awesome, but the glass was fair at best, mostly import stuff and WAY over priced. Look to other outlets if in the Asheville area, unless you want to go in for laughs. It is kind of funny people can be that rude, and stay in business! Haha, I am editing this after reading the other ratings. Seems everyone feels the same way... The lady that owns this place is terrible, and has no place in the world of functional glass art. This is a business for the kind at heart, one love... Many blessings to all!
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A Private User
For as long as I can remember the Octopus Garden has been number one in Asheville , But Wonderland now has my vote, for the best smoke shop in Asheville. Best all around store for the smokers needs...the garden cant touch the prices or selection...Ive been twice and the people are great...the type of people that make a fun trip even better...
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Cyerra Walk
Great time checking out this spot. The guy that helped us (dark,swooshy hair) was super nice. He told us about sweet spots to grab beers and helped us get a new pen! We were able to see and hear about the pros and cons of all of them and then ended up with an awesome, little on the go pen. Will go back next time Im visiting (:
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A Private User
probably one of the best shops my fiance and i have been to. they are very patient and helpful. we are from out of town but they stayed open and held a product for us till we got there , very informative and great staff i thank you guys for your hard work and dedication to the people and shop please stay the same never change :)
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Andrew Squiers
Horrible customer service, and when the opportunity was available to suggest a better product the employee did not mention a thing, and talked me into buying what he needed to sell to clear the shelves... I would go anywhere except here and octopus...
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Julia A
Wonderland has a great selection with very knowledgeable staff. Theyre always happy to answer questions about vapes or glass and stock products that they will stand behind. Plus, theyre locally owned!
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A Private User
Owner has major attitude. Go to Pandoras Dreams In Bakersville NC. They talked down to There customers. Pandoras Dreams Is a New Place But they Are Helpful and polite, and the prices are great!!!
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Tim McGill
Had a really great experience finding a great product for me. Both Richie and the associate in the store were very helpful and accommodating. Great prices, location, and products.
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Alyssa Melton
Wonderland is an interesting and unique smoke shop that I love lots. The employees always seem eager to help and always help me find the right product that I need. Awesome store!
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Jennifer Benson
I love bookstores in general! It is clean, trendy, and orderly. It also has a great selection of journals, knick knacks, games, and gifts! I LOVE IT!
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Robert McGrath
Holy Alice in Wonderland Batman! Pretty awesome head shop designed around a Louis Carroll theme! Very helpful staff and they have a great selection!
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A Private User
A good store, with good selection, but the female employee makes me feel like a bother. Doesnt seem helpful or like she wants to help.
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Alexandra Brockner
We love what we purchased! Beautifully hand crafted :) I will definitely be coming back the next time we are up Asheville way!!
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Daniel Tustin
Great little store right in the heart of downtown. Many amazing pieces and a wide variety of other accessories