T-Mobile

Category:	Cell Phone Store
Address:	8000 Mall Walk #7060, Yonkers, NY 10704, USA
Phone:	+1 914-709-8975
Site:	t-mobile.com
Rating:	2.5
Working:	10AM–9:30PM 10AM–9:30PM 10AM–9:30PM 10AM–9:30PM 10AM–9:30PM 10AM–9:30PM 11AM–7PM

Location

Photos 14

Reviews 11

curtis samms

They have the worst customer service. I recently purchased Samsung 8 plus phone I went into this location to purchase a case There was 2 cells persons on the floor one of them was using his cellphone the other rep was attending to a customer. No said one greeted me when I came to the door. And no one asked me Do I need any help. I stood around the store waiting to be attendant for about 3 to 5 minutes. A 3rd T-Mobile sells representative came into the store with food in her hand and still didnt at And I still wasnt as do I need any help or assistance. A short time later a group of Asians entered into the store anywhere immediately greeted. Baffled by the service and thought it was a racial thing I turned around and started to walk towards the exit door. I turn around for just a brief 2nd and a young lady explained to me that she was trying to get my attention I in turn explain to her how can she be trying to get my attention when my back Is Turn . The same young lady cut me off as I was talking and expressing my emotions so I just order my stuff and left.... I have reported their actions to the district managers

Anthony Marciano

Omg, these people will outright lie about services and features to make a commission. Tmobil placed spyware on my phone to retrieve all my passwords, installed a key logger, and with my 14 day return contract acted like they were not trained to process a refund leaving me stuck with a service that changed my exp. In the first few days. I had countless phones replaced with HTC being the worst software on a phone. Trust, these illiterate drop outs ate lucky if they know what spyware is.

Benji Dog

Look at the review content, when are you people going to get wise ? T-MOBILE prides itself on 1 false advertising, deceptive sales tactics and rudeness. Your calls will be rerouted to the Country of India, want Hindus having access to your personal information without a international treaty ?

carlos hernandez

Worst service been a tmobile costumer for 16 years and have never been treated so rude. These people dont even wear name tags so you cant complain about the bad service they provide...Wish i could give it a 0 star.. WHO IS IN CHARGE OF THIS SINKING SHIP!!!!!

gus h

OMG. These people are so rude. I wish I had a corded phone so I hang up on them. One simple question, the girl who picked up the phone, couldnt answer without getting attitude.

JOHN JONES

seriously not a great location...............but 10x better than the downtown mt vernon location. they have the worst customer service skills n need training on basic things.

Richard Musal

I love T-Mobile. Went to this store three years ago for my wife and I. Then today to get my parents and sister on. Excellent service. Nice looking store.

Stanley Reyes

Dont go to this T-Mobile they need to get more employee that not angry at life because their mad rude .

Patricia Dwyer

Great salespeople, very friendly. I wont go to another location, they are the best!

luan shqipe

The worst store i have ever been.

Josue Rosario

Excellent service