Computer Answers

Category:	Computer Repair Service
Address:	2330 Watt St, Schenectady, NY 12304, USA
Phone:	+1 518-346-0861
Site:	computer-answers.com
Rating:	4.5
Working:	9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM

Location

Photos 18

Reviews 26

m sher

If anyone needs their computer fixed may I recommend a guy named Mike Post who works for Computer Answers on Watt Street in Schenectady. This guy went above and beyond, spent two and a half hours today , figuring out what was wrong with my computer. Mike was very personable and VERY patient with all of the questions I "a computer illiterate" asked. I had taken my computer to five other technicians and none of them fixed the problem. My computer is now running like a top ! I have also posted this on my Facebook page. In many ways, my computer is my life line and to find someone as dedicated as Mike Post was an absolute godsend. Computer Answers; you are so lucky to have him and so am I ! Melanie Sherlock

Tim Smith

I was very happy with the service provided by the company - they went above and beyond what I expected. I had a cracked screen on a Samsung edge 7. While the phone was there for an initial estimate I messed it up completely and the tech helped me to get it back up and running. I was leaving for vacation and needed the phone during that week and he worked with me to get it working so I could use it until the part came in. Once the part was onsite, he had it fixed within a few hours. Very happy with the service.

salahfta

I stopped for a key board problem and the technician was able to help right away. He was honest and opened my laptop in front of me, diagnosed the problem and fixed right then. It was the quickest fix I had, plus I did not have to leave my computer and come back. I was very happy and have not to pay much at all. I would recommend this place if you want quick, honest answer and also a fair reasonable price.

Katelyn Tucker

My keyboard stopped working, and I needed to figure out what was wrong with it, and after doing my research I decided to take it to Computer Answers. Mike the guy who was on that day was very friendly and was able to diagnose and tell me what was wrong. He gave me a very fair and reasonable quote, and my computer was ready by Thursday. Its working wonderfully, and you guys are great, thank you so much ^_^

Ilene Unterman-Zimmer

The computer tech who assisted us, has become known to his customers as long-haired, Mike. He installed a Solid State Drive on our laptop. Mikes turn around time was excellent. He really knows his technology and treated us with professionalism. Mike has excellent customer service skills. Our laptop is operating at "greased lighting" speed. Thanks so much for you help!

SK Pierce II

Computer Answers of Schenectady was able to quickly diagnose the issue with our old Dell desktop computer, obtain the parts and make repairs in just a few days! Not only will I use their expert service but I highly recommend Computer Answers for your PC, Mac computer, or iPhone repair!! Outstanding service, great job Computer Answers and Thank you so much!!!

Madelyn Littman

I brought in my highly problematic laptop and within a day they had it working as good as new. They were even willing to supplement the exellent work they did by not only tightening my hard drive when it came loose, but they did it so expediently and with such great service that they will be the only place I use for my computer issues from now on. 10/10

Noah B

Staff was friendly when I came into the store but then it took 4 days for them to come back to me with a quote. Just the quote and it was outrageously high. I took my laptop to another place nearby and they fixed it for half the cost and in the same time it took me to get a quote from Computer Answers. Needless to say I didnt feel much like a priority.

A Private User

I was getting viruses and it caused my computer to slow down I was afraid it was going to shutdown permanently but Computer Answers came and helped me and for a generally low price too. Im so glad they did that knowing that Im in college and its vital too me to have one. New computers can cost around 500 bucks and Im glad they helped me. Thank You

Adele Young

Ive been to the Schenctady location many times for a few different computer problems, Mike was super helpful every time. I even bought a refurbished laptop from them, works great. I strongly recommend this store to anyone having computer issues, especially with their FREE DIAGNOSTICS service!

robert magil

Mike was very helpful diagnosing my IMAC screen problem. He explained all the tests he did and answered all my questions in a friendly manner, plus he verified an alternate solution that did not require a major cost. I recommend Computer Answers and would definitely use them in the future.

Mairin K

Came to the store with a broken hard drive in my laptop. They gave us a free appraisal and a fair price to repair the computer. Marquese was friendly and ready to help with any questions. They did not try to charge us for more than we needed and the I got the computer back within a day.

A Private User

Computer Answers did exactly that. They had the answers to my virus problems. I thought my computer was running slow because it was old. Turns out it had a lot of junk on it and a virus. They cleaned it up and got it running like new again. Thanks guys

beth petta

Bought a lap top several years ago. Great service. Friendly knowledgeable staff. Long haired Mike is the best! When my hard drive finally gave up, they installed new solid state with extras. Highly recommend them!

Geysha Milette

Dwayne came to my house to repair my iPhone, it works perfect! I recommend them 100% he was professional and very friendly. He exceeded my expectations! Thank you computer answers saved my life...

Joselle Gagliano

Long-haired Mike is patient, inventive, understanding, and resourceful. A real problem solver. This is the third major purchase we have made and we feel we have gotten excellent service.

Teara Davis

Just got a laptop from these people. It runs beautifully; I love it. They diagnosed my old one and found it that the motherboard was bad. Im glad they helped me get another, better laptop.

Angel Semprit

I sold them a 500 dollars computer and they only what to give me $125.00 they a rip off the only thing go is free estimate and thats how they get you dont go there go to 0mnis computer

julia Rodriguez

Mr. Mike (long haired) and Marques, are the best workers and take care of you promptly and there customer services are on point. #1 in the area and in repairs. My SNES is working!!!

bo jackson

They did a great job on my computer and I could not ask for a better service then theres everyone should go to them they are great and very polite

Thistle Kid

Problem was solved. But you can definitely feel the long hair computer man is a racist. I guess they can have better attitude if you are a white.

Mindy Ross

EXCELLENT SERVICE QUALITY REPAIR, IN A TIMELY MANNER TERRIFIC COMMUNICATION KNOWLEDGEABLE TECHNICIANS All this equals ONE HAPPY CUSTOMER

Erin Cassady-Dorion

I have used these guys three times this year with unrelated PC problems. They are super accommodating and helpful!

Cathleen Abel

Chris fixed my iPhone screen quickly and it is looking great! Chris very professional and friendly!

Paul DeLorenzo

Fast, friendly and knowledgeable. I was really impressed with the professionalism too.