Harbor Freight Tools

Category:	Hardware Store
Address:	2530 South Rd, Poughkeepsie, NY 12601, USA
Phone:	+1 845-473-5746
Site:	harborfreight.com
Rating:	3.8
Working:	8AM–8PM 8AM–8PM 8AM–8PM 8AM–8PM 8AM–8PM 8AM–8PM 9AM–6PM

Location

Photos 51

Reviews 14

John Smith

Been shopping here for a couple of years in this store with no issues, the last visit was very negative and upsetting, I was lied to by a young guy with a beard and a guy that may work there, see him hanging around the store. I drove 20 minutes to the store only to have these two lie to me about an item I had called and checked stock on, they were smug, I left and I knew they were lying so I decided to call the store again the next morning to check stock again, sure enough, I spoke with someone else and magically they still had 3 in stock, I had one put aside and went there and made the purchase, these two idiots made me waste 40 minutes round trip for nothing. Ive been to other harborfreight stores and employees have always been polite, even this store, its just my experience with these two, I have no idea what I did or said, I will make sure harborfrieght knows about it.

Clark Evans

Horrible management, worst being the store manager (Torkel), never rely on inventory they tell you everything is wrong, employees are treated like dirt by the new management. If your looking for employment expect odd hours (sometimes 12 hours or more lucky to get break) and random cut of hours (supervisors are lucky to get 35 hours, part timers maybe 15-20 hours if you sell plans and sometimes they just dont care about that. Some employees only get 8 hours a week. New management needs to be fired and replaced to get this store back to where it was before they came in. If I could put 0 stars I would. There is only 3 employees if that that know the products they sell in store and none of them are managers 2 supervisors and an associate. I feel bad for the customers that come into this store because they wont get the service they deserve.

Taylor Timke

My fiancé and I enjoy coming to this place, however we had a not so nice experience today. One of the employees at the cash register made a comment on our addresss location that came up on my fiancés account. The address is considered a "more wealthy" area and the guy at the register said that my fiancé and I must be rich too. when we said that wasnt really the case and we didnt live in that area anymore, he then proceeded to apologize that we werent made of money and then gave us a coupon saying he did it out of sympathy. We didnt appreciate at all and I refuse to be talked down to like that. He was rude, obnoxious and should keep his closed regarding someones personal information and keep his comments to himself.

Dre diesel

Staff actually locked the door 10 minutes early before close. The cashier said it was 3 min to close on their clock...it was 7:52pm on my cellphone. people who wanted to get inside actually had to wait for people to leave just to ask to go inside to grab something. Even when I approached the employee she started to close the door on me . Who ever the manager is this is very poor service. And Ive been doing customer service for many years and know good from bad... I will never recommend this place to any one. Infact I will tell people to take their business elsewhere.

John D

You get what you pay for; the surrounding service policies are where they chisel back. Also, see the picture: Happy Independence Day! Come here and buy crud from China, a country thats spending the money to prepare for war with us.

Armand Salmon

Excellent deals on tools with prices far below the bigger stores. Your mileage may vary when it comes to quality per item. Some items I purchased were just as high quality as Home Depot at less than half.

Joseph Irizarry

Extremely helpful staff. The staff went out of their way to help me find the tool that I needed.

Orlando Mussenden

Love this place, clean and nice peoples. Incredible prices.

A Marc

love this store, courtious staff, usable tools and more.

Nathan Robinson

Always a good deal if you know what youre looking for

jr chap

Favorite tool and supply store

Shannon Hall

Attentive and helpful staff.